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“Disappointed”
Review of Hilton Vienna

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Hilton Vienna
Ranked #109 of 360 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Disappointed”
Reviewed 12 February 2012

Staff not well trained. On check in was allocated a room on executive level. I booked a room with a king bed and thought this was the floor with this bed type. I was told to use the lounge on this floor for breakfast after going to the restaurant on the ground floor. After starting my breakfast on the 12 th floor lounge I was told to leave.I was not allowed to use this lounge. The staff were very offious. On checking at the reception I was told that I was upgraded to the executive floor and this did not entitle me to use the lounge on that floor. If only I was told this when I booked in !!

Stayed February 2012, travelled on business
Helpful?
2 Thank Harvey972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (384)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
London, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 February 2012

This is a very standard Hilton, very much the same as any across the world. Spotlessly clean and comfortable. But the staff were extremely helpful and friendly and that made it a cut above other places we've stayed in the past. Breakfast in the hotel was extortionately expensive, but luckily there is a lovely cafe across the road (Oberlaa) which does a very good breakfast for a fraction of the price! We did have the Sunday Brunch in the hotel which was well worth the money - a huge buffet with practically anything you could ever want to eat and unlimited prosecco!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jo_Lakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petah Tiqwa, Israel
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 January 2012

we stayed for 5 nights in a super delux room with our 10 years doughter this mounth.
the room was very nice and quite clean. the breakfest buffet was excellent. the hotel staff is very nice, polite and helpfull and the location is the best we could ask - next door to the airport train, the underground and very close to the tram (line 2). for dinner we used to buy grocery in two chain stores - BILLA and BIPA that you may found in more or less every corner. we found it hard to find one time dishes in the stores so you'd better bring it with you.
tips: 1) travellers who fly with the austrian airlines are antiteled to discounts in some atractions - show your ticket and ask. 2)we stayed for 5 nights and bought tickets for a weekly free ride (childrend don't pay with an adult) - 14 euro each . we thought it's better than buying the 3 days ticket for rides and discounts (18 euro each). you can buy the ticket in every tabak store it valid from monday to sunday (and not for any 7 days).

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank yifat p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 January 2012

The Hilton Vienna is very welcoming and warm place that makes you feel at home. Service was always flawless, we had really nice view, rooms were perfectly clean, food delicious. What else can you wish for?

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kropucha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 January 2012

The location is the best..adjacent to the CAT station in the center of Vienna. Walking distance from St.Stephens Cathedral and Anchor clock among other places. Walking distance from Belvedere palace. Nice big rooms, good choice for breakfast and very good service. There is metro line passing in front of hotel, which enables travel very easy and accessible with S-Bahn and U-Bahn running, you can get to almost all tourist attractions very easily. Just follow the lines. The reception staff were courteous enough to give the maps and show us the attractions close by. All in all a good experience..nothing to complain about.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ram111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Vienna

Property: Hilton Vienna
Address: Am Stadtpark 1 | A-1030 Vienna, Vienna 1030, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Vienna
#46 Business Hotel in Vienna
#64 Romantic Hotel in Vienna
#78 Luxury Hotel in Vienna
#79 Family Hotel in Vienna
Price range (per night): $205 - $443
Hotel Class:5 star — Hilton Vienna 5*
Number of rooms: 579
Official Description (provided by the hotel):
Featuring contemporary decor, the award-winning Hilton Vienna hotel is one of Austria's premier hotels. Set in the heart of Vienna, the hotel is just 16 minutes from Vienna International Airport by the city airport train. The main sights and most fashionable shopping streets are within walking distance.Relax in our comfortable guest rooms and enjoy a high standard of amenities. Located on the higher floors of the hotel, the Executive rooms offer breathtaking views over Vienna and exclusive Executive Lounge access with complimentary continental breakfast, drinks and snacks. Upgrade to a bright suite for extra space and excellent views from the private balcony. Try innovative Austrian cuisine on the alfresco terrace of S'PARKS restaurant or enjoy Austrian wines and Viennese coffees at the Lobby Bar & Lounge at this Vienna hotel. Work out in the well-equipped gym or unwind in the sauna, steam bath and relaxation area. ... more   less 
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Also Known As:
Hilton Vienna Hotel Vienna
Hilton International Vienna
Vienna Hilton International

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