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“Very nice hotel......” 5 of 5 bubbles
Review of Hotel Sacher Wien

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Hotel Sacher Wien
Ranked #3 of 366 Hotels in Vienna
Certificate of Excellence
Level Contributor
5 reviews
“Very nice hotel......”
5 of 5 bubbles Reviewed 14 March 2012

This hotel is centrally located, with easy access to everything. The room we had was good sized and extremely comfortable, with a nicely appointed bathroom. And our room was very quiet. Excellent place.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andora1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,523 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Berlin, Germany
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

This was my third stay in this hotel and I would like to underline that this is the best hotel in Vienna! I travel to Vienna quite often for business and have stayed in many 5* hotels, among them Sacher is withouth doubt number one.

Room Tip: If you want a lot of privacy then go for room 501 or 502
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aga t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

Very grand, quite intimate, superb service, bags of character. I have never stayed in a better hotel.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 5 February 2012

The Hotel Sacher Wien is beautiful and ideally situated to walk around the city with ease. Our room was large, the bed was comfortable and whole space was so quiet that we actually overslept a few times. We wanted to just relax and the people working there could not have been more accommodating to this request.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CSEMcCauley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 February 2012

Don't let the hotel's history and reputation fool you. It's no way a legend any longer. It neds renovation and service trainings. Don't stay here, better just come for half an hour to grad a piece of Sacher cake befoe your opera begins.

Stayed October 2011, travelled as a couple
Helpful?
3 Thank lara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SacherVienna, Geschäftsführer at Hotel Sacher Wien, responded to this review, 6 February 2012
Dear Lara,

Thank you for taking the time to tell us about your stay at the Hotel Sacher Wien. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We continuously strive to meet your needs and expectations, personal service and luxurious rooms and suites of highest standard and comfort are of utmost importance for us; therefore your feedback is very important to us. We usually pride ourselves on our very high standard of service, and we regret that this was not satisfying in your case. Please rest assured that we will consider further training to make sure that the quality of our service is outstanding. After finishing our construction in December 2011, all our traditional rooms and suites are completely renovated and shine in new splendor.

We hope to welcome you back at the Hotel Sacher to show you our newly refurbished rooms and suites and to convince you of our excellent service!

Best regards,
Reiner Heilmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sacher Wien

Property: Hotel Sacher Wien
Address: Philharmonikerstrasse 4, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vienna
#2 Romantic Hotel in Vienna
#2 Spa Hotel in Vienna
#3 Luxury Hotel in Vienna
#3 Family Hotel in Vienna
Price range (per night): $485 - $816
Hotel Class:5 star — Hotel Sacher Wien 5*
Number of rooms: 149
Official Description (provided by the hotel):
The deluxe Hotel Sacher Wien was established in 1876 by Eduard Sacher, son of the creator of the famous Original Sacher-Torte, and is still privately owned by family Gurtler & Winkler. Situated in the pulsative cultural heart of Vienna, directly opposite the state opera and Albertina gallery, the hotel is just moments away from the most impressing sights of the city. High-quality materials, high-tech equipment, imposing original oil-paintings and precious furnishings in all 149 rooms and suites as well as marble bathrooms with floor heating and flat screen TV's which are integrated into the mirrors combine living tradition with a modern spirit. ... more   less 
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Also Known As:
Sacher Wien Hotel
Sacher Wien Vienna

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