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“Very nice hotel......”
Review of Hotel Sacher Wien

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Hotel Sacher Wien
Ranked #7 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 14 March 2012

This hotel is centrally located, with easy access to everything. The room we had was good sized and extremely comfortable, with a nicely appointed bathroom. And our room was very quiet. Excellent place.

  • Stayed: March 2012
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Thank Andora1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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833 - 837 of 1,768 reviews

Reviewed 6 March 2012

This was my third stay in this hotel and I would like to underline that this is the best hotel in Vienna! I travel to Vienna quite often for business and have stayed in many 5* hotels, among them Sacher is withouth doubt number one.

Room Tip: If you want a lot of privacy then go for room 501 or 502
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  • Stayed: March 2012, travelled on business
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1  Thank aga t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

Very grand, quite intimate, superb service, bags of character. I have never stayed in a better hotel.

  • Stayed: February 2012
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1  Thank 083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2012

The Hotel Sacher Wien is beautiful and ideally situated to walk around the city with ease. Our room was large, the bed was comfortable and whole space was so quiet that we actually overslept a few times. We wanted to just relax and the people working there could not have been more accommodating to this request.

  • Stayed: January 2012, travelled as a couple
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Thank CSEMcCauley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

Don't let the hotel's history and reputation fool you. It's no way a legend any longer. It neds renovation and service trainings. Don't stay here, better just come for half an hour to grad a piece of Sacher cake befoe your opera begins.

Stayed: October 2011, travelled as a couple
3  Thank lara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SacherVienna, Geschäftsführer at Hotel Sacher Wien, responded to this reviewResponded 6 February 2012

Dear Lara,

Thank you for taking the time to tell us about your stay at the Hotel Sacher Wien. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We continuously strive to meet your needs and expectations, personal service and luxurious rooms and suites of highest standard and comfort are of utmost importance for us; therefore your feedback is very important to us. We usually pride ourselves on our very high standard of service, and we regret that this was not satisfying in your case. Please rest assured that we will consider further training to make sure that the quality of our service is outstanding. After finishing our construction in December 2011, all our traditional rooms and suites are completely renovated and shine in new splendor.

We hope to welcome you back at the Hotel Sacher to show you our newly refurbished rooms and suites and to convince you of our excellent service!

Best regards,
Reiner Heilmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sacher Wien

Address: Philharmonikerstrasse 4, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vienna
#2 Romantic Hotel in Vienna
#3 Family Hotel in Vienna
#4 Spa Hotel in Vienna
#7 Luxury Hotel in Vienna
Price Range: $556 - $1,220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Sacher Wien 5*
Number of rooms: 149
Official Description (provided by the hotel):
The deluxe Hotel Sacher Wien was established in 1876 by Eduard Sacher, son of the creator of the famous Original Sacher-Torte, and is still privately owned by family Gurtler & Winkler. Situated in the pulsative cultural heart of Vienna, directly opposite the state opera and Albertina gallery, the hotel is just moments away from the most impressing sights of the city. High-quality materials, high-tech equipment, imposing original oil-paintings and precious furnishings in all 149 rooms and suites as well as marble bathrooms with floor heating and flat screen TV's which are integrated into the mirrors combine living tradition with a modern spirit. ... more   less 
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Also Known As:
Sacher Wien Hotel
Sacher Wien Vienna

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