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Reviewed 7 September 2017 via mobile

If you can splurge, this is one of the finest hotel experiences we've had in Europe. The hotel itself is a castle up on the hill overlooking the city. The ambiance warm and inviting, and the staff are as professional and attentive as any place I've ever stayed. The views are tremendous, the location great, the restaurant also very good. We stayed three nights and enjoyed every minute. The manager, Samantha, is as good as they come.

Stayed: September 2017
Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 27 November 2017

Dear Mönchstein guest,

thank you very much for this great hotel review of our HOTEL SCHLOSS MÖNCHSTEIN*****s.

We are happy to read that you had „one of the finest hotel experience in Europe“ in our castle hotel high above Salzburg. Our 5-star superior hotel stands for luxurious and modern rooms and suites with marvellous view to the historic city centre, creative and exquisite delights in our awarded restaurant and a professional and attentive service.
We are happy that you enjoyed all our Mönchstein highlights.

We would be delighted to welcome you soon again in the city of Mozart.

Warm regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

Stayed for 5 nights with my wife and 2 toddlers.

Unlike most of the discerning, well organised types who frequent these pages, we are perhaps distinctive in that we booked this trip very much at the last minute and this was the only hotel which had the rooms that we needed. It was a lovely experience in every respect.

We had some concerns that this was not a hotel that was suitable for children and that we'd be disturbing other people but the staff were completely unpretentious and could not have been more kind to them. Staff changed our adjoining room to meet our requests and it was a perfect set up for us.

This is an elegant, elegant building. The rooms are beautiful and the breakfast was as good as you will ever need (and I live in Dubai so I understand excess).

If you can afford it, don't think twice. You won't find better in the country.

  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank BartyCrouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 27 November 2017

Dear Mönchstein guest,

thank you so much for your great hotel review about your holidays in our HOTEL SCHLOSS MÖNCHSTEIN*****s. We were delighted to read your recommendation to other guests in your headline „Stop thinking. Just book it“.

We always make an effort to provide an excellent service and to bestow our guests wonderful holiday experiences in Salzburg. Of course, this applies to children as well. And we are really happy that your family enjoyed the stay in our castle hotel high above the city of Mozart.

We passed on your praise to our employees and they were happy to hear that you had a „lovely experience in every respect“ and also enjoyed our abundant breakfast buffet.

We would be grateful to welcome and pamper you and your family soon again in our 5-star superior hotel with brilliant view to Salzburg.

Until then we remain
with kind regards from sunny Salzburg

Samantha Teufel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile

A delightful and relaxing hotel, based on an old castle. The staff are charming and excellent. The food and wines are superb. A wonderful
Spa, with Thai massage, as a treatment option. The bedrooms are old fashioned, but very comprehensive and comfortable.

Stayed: August 2017, travelled with friends
Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 11 September 2017

Dear Sir,

thank you very much that you took the time to write such a lovely hotel review about your „Austrian fairytale“ in our HOTEL SCHLOSS MÖNCHSTEIN*****s on Tripadvisor.

It was our pleasure to be your hosts and to pamper you with excellent food and wines as well as relaxing massages. Our kitchen crew and spa team were delighted to hear that you enjoyed your meals and that you could relax and unwind in our Mönchstein Spa and outdoor infinity pool.

We are going to renovate and modernize our rooms and suites starting in fall so that we are able to provide even more luxurious and modern amenities to our guests in 2018. The perfect hideaway for relaxation and recreation in the city of Mozart.

Beside the dreamlike view to Salzburg, the luxurious comfort and the awarded cuisine our castle hotel is also known for its first-class and attentive service. Therefore, our staff was delighted to read that you were satisified with them.

We would be grateful to welcoming you at the next summer festival again!

Kind regards from Salzburg

Samantha Teufel
Directrice

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Reviewed 11 August 2017

We chose this hotel over others because of it's location and excellent reviews. We were not disappointed in the least. Upon our arrival we were greeted by a cheerful staff member. She took our car keys, gave them to the valet and showed us to our room. A welcome drink awaited us as well as some fresh fruit.Our luggage appeared a few minutes later. The entire stay was just like that. Staff members were always very helpful and cheerful. We asked a few questions about restaurants and places to see and they downloaded all the information we could want. They helped us secure reservations at restaurants and shows. Whatever we wished. The breakfast was all you could ask for, meats, cheese, fruit, juice, cereal, yogurt, coffee. Sit on the patio or inside. The restaurant is excellent for dinner as well. It's a short walk to the elevator that takes you into the town and the hotel gives you a pass for it. We truly enjoyed our stay here and would love to go back.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Service
Thank wocaplel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 11 September 2017

Dear Mönchstein guests,

thank you very much for your kind words and your great review about our HOTEL SCHLOSS MÖNCHSTEIN*****s on Tripadvisor.

Of course, we passed on your praise about our helpful and cheerful staff to our employees and they were really happy to hear that you were satisfied with their service. It is not only our job, but our passion to bestow our guests some unforgettable vacation days high above the city of Mozart and this also includes an excellent service like welcome drink, luggage service and information service and everything our guests could possibly wish for or need.

Our castle hotel is also famous for its awarded cuisine and we are happy that you felt the same and enjoyed our abundant breakfast buffet and our exquisite dinner to the fullest.

We would be really happy to welcome and pamper you soon again in Salzburg. Until then we remain with kind regards,

Samantha Teufel
Directrice

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Reviewed 9 August 2017 via mobile

Marvelous hotel! As we pulled up, we were greeted by the staff on the drive and then escorted to the beautiful terrace over looking the city for a delicious cocktail. Our room was amazing, and the short walk to the elevator in the Fine Art Museum took us right to Old City and plenty of shops and sights to see. The staff was attentive, helpful and made our stay delightful. Our suite was amazing- can't wait to go back!

Stayed: July 2017, travelled as a couple
Thank Dschus1156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 11 September 2017

Dear Mönchstein guest,

thank you very much for your great hotel review about your holidays in our HOTEL SCHLOSS MÖNCHSTEIN*****s.

It is always our pleasure to bestow our guests magnificent holidays in our castle hotel with exquisite culinary delights, luxurious living comfort, pure relaxation in our Mönchstein SPA and of course everything with a gorgeous view to the city of Mozart.

Your “yes, yes and yes” – is really motivating us!!!

We are already looking forward to your return to our castle hotel high above Salzburg!

Kind regards from windy Salzburg,

Samantha Teufel
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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