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All reviews welcome drink the modern art museum fairy tale nearby museum infinity pool mountain overlooking moment you arrive old town homemade jams emailed the hotel the entire staff hotel experience beautiful hotel turn down service wonderful stay the location is perfect junior suite
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Reviewed 2 February 2017

Hotel is comfortable, clean, and has lots of character -- with modern updates. Amazing views! And, an easy stroll to an elevator that will take you from the lovely wooded mountain crest to the heart of the old city -- perfect for sightseers. A stroll down via a gently sloping paved walk is also an option (park your car -- you will not need it to see Salzburg). The staff is very efficient and friendly, and helpful with directions. Breakfast is traditional and delicious, and includes a variety of choices. The hotel also has a wonderful upscale restaurant for dinner. Simply delightful!

  • Stayed: January 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Elizabeth V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 7 February 2017

Dear Elizabeth V,

thank you very much that you took the time to write such a lovely and vivid hotel review about our HOTEL SCHLOSS MÖNCHSTEIN*****s. It was a pleasure to read, that you enjoyed the amazing view on the city of Mozart and the strolls through our magnificent park to the elevator, which took you down to the old city.

We were delighted to read that you enjoyed your stay in our hotel and that you positively highlighted our benefits such as our elegant and cozy character and our excellent cuisine. We passed on your compliment about our efficient and friendly staff to our team and they were happy that you were satisfied with their service. Markus Mayr and his team love to surprise our guests with delicious creations every day and therefore was happy to read that you enjoyed your dinner that much.

It would be our pleasure to welcoming you soon again in our HOTEL SCHLOSS MÖNCHSTEIN*****s.

Best regards from sunny Salzburg

Samantha Teufel

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Reviewed 31 January 2017

The service was impeccable and the staff was super warm and friendly! The junior suite was beautiful and well appointed. The daily breakfast was fantastic with plenty of options. We ate at the restaurant for dinner and found it to be better than one of the very well known Michelin star restaurants in town. It is a short walk through a wooded path to the museum of modern art where you take an elevator down directly to the main shopping district. We loved being super close to the city center yet getting to have a little bit of country feel. We travel a lot and would highly recommend!

  • Stayed: January 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank jamie079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 7 February 2017

Dear guests!

Wow! Thank you very much for your kind words and your hotel review on Tripadvisor which was also „amazing all around“ for us! The highest reward for us is that our guests feel at home and spend amazing holidays at our hotel. Therefore, we were delighted that you shared your amazing holiday memories with us.

We were happy to read that you loved our beautiful junior suite and that you enjoyed the unique location of our hotel – just a few minutes’ walk from the old town but still amidst a rural setting high above Salzburg with gorgeous view.

As an excellent service forms the basis of our hotel philosophy, our team was happy that you were satisfied with their service. Especially Markus Mayr, our chef de cuisine smiled from ear to ear when he read your compliment about the dinner which you found „better than one of the very well-known Michelin star restaurants in town“. Thank you very much for your praise.

We hope to welcome and pamper you soon again at our HOTEL SCHLOSS MÖNCHSTEIN*****s.
Until then we remain with kind regards from Salzburg

Samantha Teufel

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Reviewed 27 January 2017 via mobile

When we visited the weather was freezing but sunny and lots of snow on the ground. Very picturesque setting especially with the Christmas lights still up. Service is really excellent and friendly. The restaurant was quiet but the food was great. A short walk through the woods takes you to the modern art museum to catch the lift down to the old town. It was from the terrace at the museum that scenes from Sound of Music were filmed and it's a beautiful outlook. I would thoroughly recommend staying here although it's not in the heart of the city- it's very very pretty. Good, quiet spa although no indoor pool. Only small criticism was that the double bed was two singles pushed together without a single mattress over the top so was not that comfortable.

Stayed: January 2017, travelled as a couple
Thank SMc7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 7 February 2017

Dear guest,

thank you very much for your lovely hotel review. We were delighted to read that you enjoyed your stay that much. Our castle hotel is famous for its unique location high above the city of Mozart and its fairy-tale-like look.

We are sorry to hear, that you found our double bed not so comfortable because of the two mattresses. We will make an effort to change that in the future.

We are happy that you were able to enjoy the benefits of our hotel to the fullest. The kitchen crew of our HOTEL SCHLOSS MÖNCHSTEIN*****s was proud to read that you enjoyed their culinary dishes and our staff was happy about your compliment of our excellent and friendly service.

We would be happy to welcoming you soon again in our hotel.

Best regards from Salzburg

Samantha Teufel

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Reviewed 25 January 2017

Our most recent visit to Monchstein was nothing short of outstanding. We arrived fairly late in the evening and were greeted with a welcome champagne and tasty platter. We had the most beautiful view from our suite over the river and the city. The suite was spacious, and very comfortable. The service from all of the team is outstanding in every way, whether it is service at the bar, restaurant or front desk. This is a credit to the whole team. It is definitely our hotel of choice when we are in Salzburg. Thank you for making our stay so pleasurable and memorable.

Room Tip: The schloss suites in the old castle are stunning.
  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank lucyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 7 February 2017

Dear Lucy,

thank you very much that you took the time to write such a lovely hotel review about our HOTEL SCHLOSS MÖNCHSTEIN*****s. It is not only our job but also our passion to turn our guest’s stay into a „pleasurable and memorable“ experience and we are happy that you enjoyed your holidays at our fairy-tale-like hotel that much.

Our comfortable and elegant suites as well as unique location high above Salzburg offering a gorgeous view over the city are one of the many highlights of our hotel.

We passed on your compliments to our staff and they were delighted to hear that you highlighted the outstanding service of our bar, restaurant and front desk team. Your kind words are the greatest honour and reward for our work.

We would be happy to welcoming you soon again in our hotel turning your holidays once again into a memorable experience!

Until then we remain with kind regards from the snow-covered Salzburg

Samantha

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Reviewed 17 January 2017

The experience at this hotel is truly amazing. You have a room of most of the Salzburg city centre - if you happen to be on the right side of the building. The service is impeccable. It really makes the visit much more memorable. The hotel provides lift passes to access of the city, therefore, most things and attractions are short walks away.

  • Stayed: April 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STeufel, Manager at Hotel Schloss Monchstein, responded to this reviewResponded 23 January 2017

Dear Janet,

thank you very much for your great hotel review. We were delighted to read that you enjoyed your holidays in the city of Mozart including our luxurious rooms, a marvellous view to the city and our first-class service.

We are looking forward to welcoming you soon again at HOTEL SCHLOSS MÖNCHSTEIN*****s.

Kind regards

Samantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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