Horrible to say the least. The noise from the bar did not allow us to sleep for 4 nights. They finally changed our room. But besides that terrible service, definitely not deserving of 5 stars and the money paid for it. Unfriendly, unhelpful staff in general. On Christmas eve kids wanted to stay in and at 7 pm Wanted dinner, they refused to bring food to the room because it was Xmas and the restaurant had a set menu. We asked for a table at restaurant, they said no table left. We asked for suggestion, hoping they would bring food for small kids, answer was walk around and find a restaurant to eat at.Unsmiling reception staff, pretty uninformed. Rooms mediocre, location good, but does not make up for the endless noise and miserable service. I don't know who rated this place 5 stars.
- Official Description (provided by the hotel):
- In the centre of Salzburg; landmark building can be traced to the 14th century; near all major points of interest & shopping. ... more less
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- Also Known As:
- Radisson Salzburg
- Salzburg Radisson