This hotel supposedly has 4 stars. You wonder why!
1) My room (219) was excessively noisy with several bus-lines plus heavy traffic right in front of the window all night. It was impossible to sleep with the window open. As the room was not air-conditioned this wasn't a pleasant experience.
2) The ceiling light in the entrance to the room didn't work when I arrived. I immediatly informed hte reception and was told it would be repaired "tomorrow". When I left three days later it still hadn't been fixed. This was a nuisance as I had to enter a completely dark room each night and grope for the switches of the other lamps further in the room....
3) One evening I asked at the reception for a wake-up call at 7 a.m. It never came ! I woke up by coincidence (someone calling me on my mobile phone) otherwise I would have missed an important meeting. When I complained at the reception the lady said cheerfully "But you woke up, didn't you! That's all that counts." Well ...
4) The glass doors to the shower don't close completely. On the first evening I unknowingly "flooded" the bathroom floor; afterwards I showered very carefully so as not to get any water near the shower doors ...
- Official Description (provided by the hotel):
- Charm, Central Location and HistoryWelcome to Hotel am Mirabellplatz, Salzburg.Built as a palace for the Archbishop Paris Lodron in 1653 our house radiates historical charm together with modern character. Due to the excellent location in the old town, the most popular sights are within walking distance. Be it elegant comfort room, modern business room, spacious family room or exclusive residence room - all rooms were furnished with great attention to detail and were lovingly designed. ... more less
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- Also Known As:
- Austrotel Salzburg Hotel Salzburg
- Austrotel Hotel Salzburg
- Salzburg Austrotel Hotel