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“Week end shopping in Andorra”

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Hotel Roc de Caldes
Certificate of Excellence
Reviewed 1 September 2016 via mobile

We booked the hotel for one night during a shopping week end in Andorra. The hotel is doing some works but room are quiet. Our room was extremely big with a separated corridor with wardrobe and un incredibly wide bathroom. Attention when you take shower because water come out from the bath. A terrace offering a view on the mountains complete the room

Stayed: July 2016, travelled as a couple
1  Thank marco-tou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 127 reviews

Reviewed 29 August 2016

Armando, the owner or the manager, I'm not so sure, is a very nice person. IThe staff is very kind and very thoughtful. When you get in the room you'll find a bottle of Spanish champagne and chocolates. The rooms are... little apartments: extremely broad. The hotel is a little bit old-fashioned in decor and frankly I'm not crazy for the carpeting (the moquette). They are creating a new wing of the hotel which, however, promises much. There is the spa but we did not use. The hotel location is quite good. There is no air conditioning, although in Andorra is not always a problem

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Service
1  Thank Domenico S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2016

Lovely, spacious room. Good swimming pool. The manager and staff couldn't be more helpful. 5 stars for service. Good alternative for staying in Andorra La Vella. Only walking distance to town but has wonderful views. Large rooms. Very quiet.
A lot of expansion about to go on so it may change in the near future.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank belcairemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2015 via mobile

The location is in a good property...rooms are big and extremely clean.. staff are so cordial.
Like a suggestion just 2 things... the decor is old (like 90's) and doesnt have air conditioning (was there in summer) - we slept well but if more hot is necessary

Stayed: July 2015, travelled as a couple
Thank crlpd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2015

Well, first of all when you arrive it's not easy to find the parking, as the signed one is in a building under construction, and you have to carry your luggage up some stairs, not a 5 stars hotel parking, obviously. Once we reached the hall, we had the feeling that we were alone. Not sure about this.

Our room was very big, with a nice bathroom, bathtub and separate shower, and the bed was comfy.

We were surprised with a bottle of cava (catalan sparkling wine, similar to champagne) and some chocolates waiting for us in the room. Thank you!

Now the big issue: although in the Pyrenees mountains, Andorra can be quite hot in summer, and in this particular weekend we have been there, temperatures were in the low 30s, and... we weren't able to turn the AC on when we arrived (friday 8.30 pm) so we went to reception to notice them and our big surprise was when the people there looked to their feet and told us there was no AC in any room. This was particularly annoying on saturday afternoon when we went to the hotel for a nap after having lunch at a beautiful andorran "borda" and I couldn't get any sleep because of the heat. 1h 30' sweating. The same problem happened again after dinner, because it was a hot night up there, we had to sleep with the window open, and consequently I woke up with severe pain in my back, as the temperatures dropped suddenly (as uses to happen in the mountain areas in summer).

The hotel has a swimming pool that we didn't use because you have to pay €9 to use it, but it looked nice from the outside.

The views from the terrace are stunning.

The breakfast buffet is 4/5, hot buffet (fried eggs, sausages, bacon) and the continental buffet as well, and you can order omelettes and crepes to the chef.

The wifi is free but the signal was weak sometimes at our room.

For the room, the breakfast, and the views, I would have given 5 stars to this hotel, but the dark parking the first night in the construction site and the lack of air conditioning in the rooms (1/5 considering that it's a 5 star hotel) make it a 3 overall.

  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank RomanetJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Roc de Caldes

Address: s/n Crta d'Engolasters, Escaldes-Engordany AD700, Andorra
Region: Andorra > Escaldes-Engordany Parish > Escaldes-Engordany
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 29 Hotels in Escaldes-Engordany
Price Range: $163 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Roc de Caldes 5*
Number of rooms: 45
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