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All reviews marsden hotel a wonderful place to stay bathroom floor rooftop bar great room mini bar recommend this hotel train station arden minibar luxury cbd shower sydney
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Reviewed 27 July 2020

Everything about this hotel exceeded our expectations. The hotel itself is brand new, marble everywhere and extremely well looked after. Gavin and Caroline at reception are the happiest staff I have ever met and could not have been more accommodating.
Can’t recommend this hotel enough to my friends and family.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank Brittneyvcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline Puyo, Guest Services / Front Office at Crowne Plaza Sydney Burwood, responded to this reviewResponded 28 July 2020

Hi Brittneyvcastle,

Thank you very much for taking the time to share your past experience at the Marsden Hotel Burwood,
We are delighted to see that you enjoyed your stay and highly hope to see you back with us anytime soon.

Best wishes,
Marsden Hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2020

Found this gem while looking for somewhere to stay close to an appointment.
OMG what a find. The manager Caroline went above and beyond to make sure our stay was special and Gavyne looked after us once we arrived. We took advantage of a special deal they had which was great value for the money.
The whole place including the patisserie where we had a delicious breakfast, looked very chic and upmarket and the room was opulent and spacious.
Our only regret is we were too tired to check out the rooftop bar until we were ready to leave the next morning...but we will definitely return and this time we'll make sure we spend some time at the bar as it looked like an amazing space

Date of stay: June 2020
    • Rooms
    • Cleanliness
    • Service
Thank sonl298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarsdenHotelsDOSM, Front Office Manager at Crowne Plaza Sydney Burwood, responded to this reviewResponded 29 June 2020

Dear sonl298,

Thank you so very much for this excellent review. Definitely the kind of feedback we love, and delighted to see that you enjoyed your stay with us at the Marsden Hotel Burwood.
Next time you come over, make sure to check out rooftop Bar - Skye Bar for a drink and a lovely sunset.


We cannot wait to Welcome you back,
Best wishes,
Marsden Hotel Burwood team

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Reviewed 17 June 2020 via mobile

Originally booked for one night but ended up staying for 2! Hotel is very clean, modern, and sleek. Despite not being based in the city CBD I would easily stay here again. Westfield mall is a 2 minute walk, the train station to the city is a 5 minute walk, and a park with ponds across the road.

The room was very comfortable and modern, I particularly liked the TV with preloaded movies and the in-room tablet to order room service from. Mini bar and great bathroom amenities. My only minor disappointment was the shower didn't have a door so it splashed all over the bathroom floor.

The views from the rooftop bar and pool were breathtaking as were the lounge areas. I felt like I was staying in a luxury property for a fraction of the price. Will definitely stay again and recommend to anyone staying in Sydney.

Date of stay: June 2020
Trip type: Travelled solo
Thank Trav90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarsdenHotelsDOSM, Front Office Manager at Crowne Plaza Sydney Burwood, responded to this reviewResponded 29 June 2020

Dear Trav90,

Love the feedback about your previous stay at the Marsden Hotel Burwood, thank you very much.

Happy to see that you enjoyed every aspects of the Marsden Hotel, as we wish to Welcome you back with us anytime soon.

Best wishes,
Marsden Hotel Burwood team

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Reviewed 19 May 2020

Wow the restaurants food is fantastic and tasty. So posh and classy. The chef made us amazing food ... Amy at the bar made the best drinks and her service was fantastic ... highly recommend to anyone ... feels like I’m in double bay!

Date of stay: May 2020
Trip type: Travelled with friends
Thank 190rayi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarsdenHotel_Burwood, Manager at Crowne Plaza Sydney Burwood, responded to this reviewResponded 4 June 2020

Dear 19rayi,
Thank you for taking the time to provide such positive and extensive feedback following your experience at the Marsden Hotel Burwood.
It is always pleasing to receive positive feedback concerning our employees and the great job they are doing in looking after our guests. This also gives me the opportunity to share this with our team and praise staff who are continuously and effortlessly providing the excellent service. Further to this, the feedback also gives me the opportunity to ensure that the Hotel facilities and services are, without fault, making our guests stay a pleasant one.
On behalf of our entire team at the Marsden Hotel, we thank you for your support and I hope we can welcome you back to the Hotel in the near future.
Warm Regards,
Marsden Team.

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Reviewed 10 March 2020

I was fortunate to be able to stay at The Marsden Hotel a mid-week overnight stay. Great spacious room, modern and Chic, and loved minibar feature!!!
A special treat to have a rooftop bar with friendly staff and best breakfast at the Artisaint patisserie !!!

Date of stay: February 2020
Thank rain1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarsdenHotel_Burwood, General Manager at Crowne Plaza Sydney Burwood, responded to this reviewResponded 12 March 2020

Thank you very much for taking the time to comment on your stay at the Marsden Hotel Burwood. We do appreciate all of the guest feedback that we receive from our guests. I loved reading that you thoroughly enjoyed your stay with us. We are continually trying to improve both our product and our service and I hope that we can welcome you back to the Marsden Hotel in the future. Once again thank you for your time.

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