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Amanda B
Phoenix, Arizona

Great location, super staff

4.0 of 5 bubblesReviewed 3 weeks ago
We had a bit of trouble finding the hotel, and did not realize that there was no parking available. Not the hotel's fault but it did cost us an extra $160 for two nights.
Louis was a wonderful help to us and Gina made sure we got a quieter room the second evening we were there. The hotel is close to some bars and with the late daylight hours, people were having fun and loudly, until 5:30 am. Again, not the hotel's fault. The room was comfortable and nicely appointed with coffee machine end lovely Molton Brown toiletries. The hotel was really well positioned to see everything in Reykjavik on foot. The breakfast at the restaurant next door was less than mediocre.
Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gita Rupja, Guest Services / Front Office at Apotek Hotel by Keahotels, responded to this review
Responded 3 weeks ago
Dear Amanda,

We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!

All the best,
Gita

Assistant Hotel Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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View more hotels in Reykjavik
Reviews (1,177)
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All reviews great location sister hotel central location boutique hotel beautiful hotel junior suite walk in shower front desk staff the hotel staff definitely stay here again the heart of the city restaurants and bars bus stop street parking great shower breakfast buffet single room
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8 - 13 of 1,178 reviews
Reviewed 3 weeks ago

Lovely upscale boutique hotel in the heart of downtown Reykjavik close to everything. Friendly and knowledgeable staff. They are very helpful assisting with day tours. Apotek Restaurant is quite popular and the food - Icelandic cuisine - is terrific.

Room tip: Just know that if you book a small single room - small but efficient it is.
Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dal147
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gita Rupja, Guest Services / Front Office at Apotek Hotel by Keahotels, responded to this reviewResponded 3 weeks ago

Dear Guest,

What a wonderful review that you wrote! Thank you for taking the time to share your experience with the Tripadvisor community. We greatly appreciate it when our guests see what we are trying to achieve, and when we are able to deliver an exceptional experience to our guests. We hope you visit us again soon and we look forward welcoming you back!

Best regards,
Gita

Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great stay made possible by an awesome team at the Apotek Hotel.

Very clean hotel with a great breakfast.

Thank you so much.

Mike

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mikegreen2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gita Rupja, Guest Services / Front Office at Apotek Hotel by Keahotels, responded to this reviewResponded 3 weeks ago

Dear Mike,

We thank you for your recent feedback and it’s great to hear that our team impressed you, we really strive to be as helpful as possible in order to deliver a great service that suits each and every guest. I will forward your feedback to our staff! We hope you visit us again soon and we look forward to welcoming you back!

Best regards,
Gita

Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024

Really nice room, my 6'5" husband loved the shower. The staff was very helpful. The breakfast buffet was ok. The location is wonderful.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tracy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gita Rupja, Guest Services / Front Office at Apotek Hotel by Keahotels, responded to this reviewResponded 4 weeks ago

Dear Tracy,

Thank you for the kind review of your stay with us. We look forward to seeing you again in the nearest future.

Best regards,
Gita

Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2024

Great location not far from the harbour and overlooking the Austurvollur square near the Parliament. The breakfast here was the best we had in our stay in Iceland - everything from hotdogs to cod liver oil, skyr to scrambled eggs and the most delicious bread (several varieties) I have eaten in a long time. In fact we also went on a food tour of Reykjavik during our stay and the guide told us it served the best breakfast in town.

Staff were very helpful and friendly and the room was very comfortable. You can walk from the hotel to the Rainbow Street in about 5 minutes and there are lots of places to eat and drink close to the hotel. It's also very close to Bus Stop 3 which was a pick-up for lots of tours.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nikkstercricket
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gita Rupja, Guest Services / Front Office at Apotek Hotel by Keahotels, responded to this reviewResponded 29 April 2024

Dear Guest,

Thank you for taking the time to share your experience with the Tripadvisor community. We greatly appreciate it when our guests see what we are trying to achieve, and when we are able to deliver an exceptional experience to our guests. We hope you visit us again soon and we look forward welcoming you back!

Best regards,
Gita

Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2024

This place was simply amazing. It was super clean, and the bathrooms were spacious and beautiful - best shower I had in Iceland. The rooms were bright and I felt like I had all the amenities I needed. The location was also spectacular, convenient to shuttle pickups and walkable to the shopping streets. Enjoy!

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tarrah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gita Rupja, Guest Services / Front Office at Apotek Hotel by Keahotels, responded to this reviewResponded 22 April 2024

Dear Tarrah,

Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!

Best regards,
Gita

Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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