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isapso
riviera

Fabulous stay in Hotel Arnarhvoll in Reykjavik

5.0 of 5 bubblesReviewed 3 June 2024
We appreciated the location of this hotel, just mid distance between the Harbour and the Center of town. rooms are very cleaned, good quality of linen for bed, pleasant welcome at the reception, exceptional breakfast.
Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Center Hotels Arnarhvoll Arnarhvoll Team, Guest Services / Front Office at Center Hotels Arnarhvoll, responded to this review
Responded 3 June 2024
Dear Sir/Madam,

Thank you for taking the time to share your feedback! We’re delighted to hear that you appreciated the convenient location of our hotel. It’s wonderful to know that you found our rooms very clean and enjoyed the high-quality bed linen. We're also pleased that you had a pleasant experience with our reception staff and that our exceptional breakfast made a positive impression. We look forward to welcoming you back in the future!

Best regards,
Front Desk.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,892)
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Traveller rating
1,185
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30 - 35 of 2,893 reviews
Reviewed 2 June 2024

Very, very nice hotel, very professional and always friendly staff. The terrace with the panoramic breakfast room is the most beautiful in Reykjavik. Excellent breakfast and very well maintained Spa. Don't miss it, congrats. Claudio A.

Date of stay: May 2024
Trip type: Travelled solo
1  Thank claudio091973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Center Hotels Arnarhvoll Arnarhvoll Team, Guest Services / Front Office at Center Hotels Arnarhvoll, responded to this reviewResponded 7 June 2024

Dear Claudio,

Thank you for your wonderful review! We're glad to hear that you had such a positive experience with our professional and friendly staff. We're happy that you enjoyed the panoramic terrace and found our breakfast to be excellent. It's also great to know you appreciated our spa. We look forward to welcoming you back for another memorable stay in Reykjavik!

Kind regards,
Front Desk.

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Reviewed 28 May 2024

Amenities not available as listed on website. Lobby bathroom unclean. Views, location and breakfast are great.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kathy09872024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Center Hotels Arnarhvoll Arnarhvoll, Guest Services / Front Office at Center Hotels Arnarhvoll, responded to this reviewResponded 29 May 2024

Dear Kathy,

Thank you for your feedback. We apologize for any inconvenience caused by the unavailability of the listed amenities and the cleanliness issue with the lobby bathroom. We will look into this situation and address the issue to ensure a more pleasant experience for our guests in the future. We're delighted to hear that you enjoyed the views, location, and breakfast. Your feedback helps us improve, and we hope to welcome you back for an even better stay in the future.

Best regards,
Front Desk.

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Reviewed 28 May 2024

We stayed here as a few days add on to our cruise. The staff is fantastic, the bar friendly and the location unbeatable!
Be prepared to live out of the suitcase because drawers are fey but overall a super great experience.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank captdanduke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Center Hotels Arnarhvoll Arnarhvoll, Guest Services / Front Office at Center Hotels Arnarhvoll, responded to this reviewResponded 29 May 2024

Thank you for your wonderful review! We're thrilled to hear that you had an unexpected pleasure during your stay with us. Our staff works hard to provide exceptional service, and we're delighted that you found them fantastic. It's great to know that you enjoyed our friendly bar atmosphere and unbeatable location. We appreciate your understanding regarding the drawers and will take your feedback into consideration for future improvements. We hope to have the pleasure of welcoming you back for another super great experience soon!

Best wishes,
Front Desk.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2024

This is our second time back in less than 6 months. Comfortable rooms, great location, with great staff! The breakfast was very good and plentiful with a wide variety of choices! I wouldn't stay anywhere else.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ALAN G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Center Hotels Arnarhvoll Arnarhvoll Team, Guest Services / Front Office at Center Hotels Arnarhvoll, responded to this reviewResponded 29 May 2024

Dear Alan,

It's fantastic to hear that you had such a wonderful experience during your stay! Returning within such a short span is a testament to the quality of service and amenities provided. It's clear that the combination of comfortable rooms, a prime location, and attentive staff made for a memorable visit. And starting your day with a delicious and diverse breakfast is always a plus! Your loyalty speaks volumes, and I'm sure the hotel staff will be delighted to welcome you back whenever you're in the area.

Best regards,

Arnarhvoll Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2024

PROS: Hotel was nice, clean and about 2-3 blocks from the main downtown area of Reyvavic. We had a room with 2 twin beds. Small but very adequate. GREAT breakfast buffet. Had trouble figuring out the showers, but still a nice room. CONS:: small refrigerator in the room but NO microwave ANYWHERE. so we were unable to reheat leftovers from restaurants. NO food options apart from the breakfast buffet, which is extremely expensive, so order it with your room if you get the option. You will have to walk anywhere to get food. They sell a few beverages onsite but no food not even snacks. Front desk is friendly but not knowledgeable about any happenings or surroundings, so whatever you have booked to do, please get clarity from that booking source. They charge additional $40 USD if you want o check in before 2pm even if the room is already cleaned and ready to go, which sucks because most flights coming in from North American are overnight flights and you land and arrive at the hotel waaay before 2pm. They charge for EVERYTHING extra, including their hot tub usage. Which is typically included in any other hotel's average stay. Be prepared to walk everywhere. The bus pick up/drop offs are across the street so it's very close.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 257valerien
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Center Hotels Arnarhvoll Arnarhvoll Team, Guest Services / Front Office at Center Hotels Arnarhvoll, responded to this reviewResponded 29 May 2024

Dear Valerien,


Thank you for sharing your detailed feedback about your stay. It sounds like the hotel offered a clean and comfortable environment in a convenient location near downtown Reykjavik. The breakfast buffet was a highlight, and while the room was small, it met your needs adequately.

However, we deeply regret that you were not aware of the policies of our four-star hotel, where we ensure maximum transparency, and we apologize if the communication with our employees did not meet your expectations.

Your insights provide valuable information for potential future guests and could also serve as constructive feedback for the hotel management to consider improvements. Thank you for taking the time to share your experience.

Best regards,

Center Hotels Arnarhvoll

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