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Betsy B

Easy, friendly and great location

5.0 of 5 bubblesReviewed 10 Aug 2024
We loved the convenient, central location. The loft suite was perfect for our family. All the staff were very friendly every time we walked by. Breakfast was fantastic, especially the bars in the pastry case. We had a great stay!
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Hotel Manager Þingholt, General Manager at Thingholt By Center Hotels, responded to this review
Responded 4 weeks ago
Dear Betsy,

Thank you for your fantastic review of Thingholt by CenterHotels! We’re delighted that you enjoyed our central location and found the loft suite perfect for your family. It’s wonderful to hear that our staff made you feel welcome throughout your stay and that you loved our breakfast, especially the pastries. We’re so glad you had a great experience, and we look forward to welcoming you back soon!

Kind Regards,
Camila Bianca
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,951)
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Traveller rating
1,567
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All reviews great location boutique hotel central location friday and saturday steam room the main street deluxe room breakfast was included early check bus stop on the small side happy hour bars and restaurants blue lagoon the heart of the city street parking northern lights
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Reviewed 9 August 2024

Stayed for one night and the staff was extremely accommodating and friendly. I did not realize the spa required an extra fee and because it was slow during my stay, they allowed me access at no extra charge!

Breakfast was very high quality for a hotel... and the overall charm of the building was lovely.

Specific shout out to Bora at the front desk for being extremely warm, friendly, funny and hospitable. She helped me with travel and airport logistics after my stay and hope she gets a raise soon!

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank neilx035
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager Þingholt, General Manager at Thingholt By Center Hotels, responded to this reviewResponded 4 weeks ago

Dear Neil,


Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and that our staff, especially Bora, made your visit memorable. We’re glad we could accommodate your request for spa access and that you appreciated the quality of our breakfast and the charm of our hotel.

Bora will be delighted to hear your kind words—she truly goes above and beyond to ensure our guests have a great experience. We hope to welcome you back soon for another stay! Safe travels!

Kind Regards,
Camila Bianca
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2024

My husband and I stayed here for an anniversary trip/bucket list trip. I truly do not have enough kind words to say about it because our stay was so amazing! The staff was so helpful and gave us so many amazing recommendations from food to activities! We came with a pretty open itinerary and with the help of the staff recommendations we always had something exciting to do and got to see so much of the beautiful city of Reykjavík! I highly recommend staying here as you won’t regret it!

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mills510
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager Þingholt, General Manager at Thingholt By Center Hotels, responded to this reviewResponded 6 August 2024

Dear Mills,

Thank you so much for your heartwarming review of Thingholt by CenterHotels! We're thrilled to hear that your anniversary and bucket list trip were so memorable, and we’re honored that you chose to celebrate such a special occasion with us.

It’s wonderful to know that our staff’s recommendations helped make your stay in Reykjavík even more enjoyable and that you had the chance to explore so much of our beautiful city. Your high recommendation means the world to us, and we’re delighted that we could contribute to your incredible experience.

We hope to welcome you and your husband back for another unforgettable stay in the future!

Kind Regards,
Camila Bianca
Hotel Manager

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Reviewed 4 August 2024

Helpful, friendly staff with a location that was perfect for accessing the city harbour district by foot and minutes walk from the trips pick-up point.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 01DJohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager Þingholt, General Manager at Thingholt By Center Hotels, responded to this reviewResponded 6 August 2024

Dear DJohn,

Thank you for sharing your experience with us here at Thingholt by CenterHotels! We're glad to hear that our helpful and friendly staff, along with our convenient location, made your stay enjoyable. It's great to know that you found it easy to explore the city and access the harbor district from our hotel.

We hope to have the pleasure of welcoming you back on your next visit to the area.


Kind Regards,
Camila Bianca
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

I would like to personally thank Bora at Pingholt Center Hotel for her amazing customer service and willingness to go above and beyond her front desk duties. She made our stay special - its not often you get someone so warm and friendly that will do whatever you need for a pleasurable stay - truely an asset to the hotel!

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wsnowb319920
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager Þingholt, General Manager at Thingholt By Center Hotels, responded to this reviewResponded 6 August 2024

Dear Wsnow,

Thank you so much for your heartfelt review of Thingholt by CenterHotels! We’re thrilled to hear that Bora made such a positive impact on your stay. She is indeed a true asset to our team, and we’re delighted to know her warm and friendly service made your experience special.

We’ll be sure to pass along your kind words to Bora, as they will mean the world to her. We’re grateful for your feedback and look forward to welcoming you back for another exceptional stay.

Warm regards,
Camila Bianca
Hotel Manager

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Reviewed 26 July 2024

The staff at Thingholt helped me out of an unfortunate experience and replaced it with an experience that was impeccable. So friendly and helpful and the hotel itself has everything you can expect. I wish every hotel was like this!

The spa is very relaxing and midweek you might have it all to yourself. I love when breakfast is included too and the food selections were great too.

Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
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    • Sleep Quality
    • Rooms
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Thank k k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager Þingholt, General Manager at Thingholt By Center Hotels, responded to this reviewResponded 6 August 2024

Dear Valued Guest,

Thank you for your kind words and for sharing your experience with us here at Thingholt by CenterHotels! We're thrilled to hear that your stay at our hotel exceeded your expectations, especially after what sounds like a challenging start to your trip.

It’s fantastic to know that our team was able to turn things around for you and that you enjoyed the friendly service, our relaxing spa, and the breakfast selections. Your feedback means a lot to us, and we're delighted to have made your stay in Northern Europe so memorable.

We hope to welcome you back soon for another impeccable experience. If there’s anything we can do to make your next visit even better, please don’t hesitate to reach out.

Sincerely,
Camila Bianca
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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