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SS29
Mississauga, Canada

Hotel of Choice in Reykjavik

5.0 of 5 bubblesReviewed 3 weeks ago
Spectacular hotel with exceptional service. It is an icon of a building in Reykjavik, Iceland. The service staff were polite and very professional. I only want to stay here in Iceland when I visit again. Great restaurants especially Tides and superb rooftop bar to see the sun setting.
Date of stay: May 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Marissink, Guest Services / Front Office at The Reykjavik EDITION, responded to this review
Responded 3 weeks ago
Dear shamlis,

Thank you for your fantastic feedback! We're delighted that you enjoyed your time with us and that you're already looking forward to your next visit. We can't wait to welcome you back for another exceptional stay in Iceland!

David Marissink
Guest Experience and Quality Manager
The Reykjavík EDITION
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (338)
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Traveller rating
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All reviews rooftop bar tides restaurant guest experience team exceptional hotel drinks upstairs le labo providing complimentary harbour view room luxury service valet parking luxury hotel well appointed and comfortable the heated bathroom floor welcome drink harpa concert hall northern lights downtown hotel
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17 - 22 of 338 reviews
Reviewed 3 weeks ago

Absolutely loved our time at the Reykjavik Edition! Every moment was outstanding, from the warm welcome to the beautiful and comfortable rooms, amazing view and perfect location. Thank-you to all staff members who made our trip a memorable one!

Room tip: Absolutely recommend!
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kirsten K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Marissink, Guest Services / Front Office at The Reykjavik EDITION, responded to this reviewResponded 3 weeks ago

Dear kristenkN5978BY,

Thank you for your kind words, and we'll be sure to pass along your appreciation to all staff members who contributed to making your trip a memorable one. We hope to have the pleasure of welcoming you back again soon!

David Marissink
Guest Experience and Quality Manager
The Reykjavík EDITION

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Everything was wonderful! The front desk were very helpful and patient, u just felt very welcome there. The room was larger then we thought, very clean and spacious. I wanna personally thank the chef Dawid and co chefs for making a surprise birthday dessert for us and the staff were just outstanding. I’m definitely coming back and staying longer this time!
Thank u Team Edition

-Khalid

Date of stay: May 2024
Trip type: Travelled as a couple
Thank FarAway31750597504
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Marissink, Guest Services / Front Office at The Reykjavik EDITION, responded to this reviewResponded 3 weeks ago

Dear Khalid,

We're thrilled to hear that you had a wonderful experience during your stay at our hotel! Our front desk team takes pride in providing exceptional service and ensuring that every guest feels welcome. It's great to hear that Chef Dawid and the culinary team were able to make your birthday celebration extra special with a surprise dessert. We'll be sure to pass along your compliments to the entire team. Thank you for choosing to stay with us, and we look forward to welcoming you back for a longer stay in the future!

David Marissink
Guest Experience and Quality Manager
The Reykjavík EDITION

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My husband and I spent two days in Iceland on our way to working in Corsica. We have never been disappointed by Marriott properties selected in a variety of countries for many years but the Edition is exceptional. Settled next to the harbor we had an incredible view of the harbor in a room (#414) perfectly & minimally accessorized to complement the intoxicating temperament of Iceland.
Our room was not quite ready by 5pm and the front desk asked us to be their guest for a welcome drink...we gladly accepted. The embracing "fireplace centered" lounge was the ideal end to a long day of travel in a country we WILL return to. Clearly the architectural and interior design have been beautifully executed but without a staff that stands shoulder to shoulder with this standard the over all presentation falls flat.
Fortunately....EVERY SINGLE individual we encountered was 5 star. There was however, one individual whose commitment to customer service must be noted.
We were speaking with Marino Komes about our work (we gratefully travel the world to take clients bird watching) and he expounded on how much he loves Iceland and working for Marriott. The next day a gift arrived at our door from Marino -
"The Icelandic Bird Guide" with a brief note wishing us good memories of Iceland. Needless to say we have never experienced such a kind, gracious and generous individual.
Congratulations Marriott.... you have know the details make the margin.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Marissink, Guest Services / Front Office at The Reykjavik EDITION, responded to this reviewResponded 3 weeks ago

Dear SusanC218,

We're delighted to hear that you appreciated the stunning views from your room and enjoyed the welcoming atmosphere of our lounge area. Providing exceptional service is our top priority, and we're thrilled that our staff members, including Marino, went above and beyond to ensure you had a memorable stay. We'll be sure to pass along your kind words to Marino and the rest of our team. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next trip to Iceland!

David Marissink
Guest Experience and Quality Manager
The Reykjavík EDITION

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

had a great experience with the hotel. location is great. easy to walk to all restaurants and bars. Staff was very respectful and helpful. I had some issues with my room but the onsite supervisor was very understanding. they gave me a different room immediately. I travel a lot for business and Marriott takes good care of their bonvoy members.

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kunal M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Marissink, Guest Services / Front Office at The Reykjavik EDITION, responded to this reviewResponded 3 weeks ago

Dear 301kunalm,

It's fantastic to hear about your positive experience at our hotel! Our central location aims to make exploring Reykjavik convenient for our guests. We value our Bonvoy members and strive to provide excellent service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

David Marissink
Guest Experience and Quality Manager
The Reykjavík EDITION

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Reviewed 4 weeks ago

When people told me that this was the best hotel in Reykjavik and probably in Iceland I thought they were kidding but no... it is indeed! From the services, the decors, the food and the hudge beds I have nothing but good things to say about this hotel. And I had the chance to be upgraded to a suite! Finishing my trip there was just chef kiss <3. Therefore I highly recommend

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fabiola945
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Marissink, Guest Services / Front Office at The Reykjavik EDITION, responded to this reviewResponded 3 weeks ago

Dear fabiola945,

We're delighted that you enjoyed our services, decor, food, and the comfort of our beds. Being upgraded to a suite must have been the cherry on top of your trip! Thank you for recommending us so highly. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

David Marissink
Guest Experience and Quality Manager
The Reykjavík EDITION

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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