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Michael R

Well Located, But With Insufficient Room Furniture

3.0 of 5 bubblesReviewed 3 weeks ago
The hotel is two long blocks from the airport bus stop, because the street doesn't allow large transport vehicles. The picture on the site is misleading, and I had to roll a large bag and carry 2 carry-ons in the rain, not knowing where I was going. Passersby didn't know and I headed for a large hotel at the end of the streets with the word Center on it. It wasn't correct. They didn't know where City Center was, so I backtracked, asking and finally found it. Walked past it actually because it had no overhanging signs. Checked in with friendly Sonny but found room small and insufficient. Was there for a week and couldn't unpack, due to absence of drawer space. Just a hanger for coats. Also, no phone in room. Was told this was Iceland tradition. Really? Had to go down every time a problem. Sonny gave me upgraded room, but no furniture. Otherwise, the staff, Sonny, Gisli and Melissa were kind and helpful, and the location was right in the heart of the tourist area, with many restaurants and shops. But the lack of drawer space, no phone and a tiny amount of TV channels made it somewhat uncomfortable.
Date of stay: May 2024
Trip type: Travelled solo
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviewed 4 weeks ago

We spent 4 weeks in several Scandanavian countries. This hotel was by far the best place we stayed. The staff is very friendly and helpful, it is easily located in the heart of the city, and the room was very comfortable. We highly recommend this hotel.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Douglas O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2024 via mobile

Friendly staff, clean room, great location. Comfortable beds with warm comforters. Sleep mask and earplugs are provided because the hotel is right in the middle of the nightlife. Easy walk to bus pickup area for tours and returning to the airport.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank Colleen W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 May 2024 via mobile

Perfect place. Kind staff.
Internet was surprisingly bad. Many interruptions and impossible in the bed. The toilet was smelling bad despite the efforts of the staff for repair.
Breakfast was reasonable. Don’t wait peak time as difficult to find a seat.

Room tip: Have breakfast outside of peak hours. Check toilets before check-in. Double check Wi-Fi if accessible.
Date of stay: May 2024
Trip type: Travelled with family
Thank 996merihk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024 via mobile

We spent 5 nights at City Center Hotel and have no complaints at all

We arrived very late but the reception was manned so no issues with check in.

I had booked a Superior Room so up to the sixth floor. Room was spacious, bathroom with a shower and a cosy seating area. There was a good size fridge plus a nespresso coffee machine and a kettle.

Our room had a nice view and whilst it was a little noisy around bar kick out time, we were aware of that at the time of booking plus ear plugs were provided 😞

Location wise, it was perfect. A short distance from the Rainbow Street and with plenty of bars/restaurants within short walking distance. Additionally was close to a number of the bus stops used by the tour companies so all within easy walking distance.

The staff we encountered were friendly, the resident cat was a delight and the decor was fab!

Wouldn't hesitate to stay here again.

Date of stay: March 2024
Trip type: Travelled as a couple
1  Thank MoosHampshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024 via mobile

A friendly, quirky modern hotel with clean and pleasant rooms. The location right in the centre of the city is perfect for exploring Reykjavik, and is very close to the various bus stops that both tours and the airport buses depart from. While it doesn't serve breakfast, there are several bars and cafes nearby (Baka Baka is highly recommended!). Although the hotel itself is quiet, we were briefly woken in the early hours two nights out of the three we stayed by drunken people shouting in the side street below - now we see why the hotel supplies sleep masks and ear plugs in the rooms!

Date of stay: April 2024
Trip type: Travelled with friends
1  Thank JamesS610
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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