Stopped at hard rock as it's one of my favourites and usually consistent worldwide. I got the pulled chicken Texan burger and my partner got the club. Club was ok and fries were ice cold. My burger was ok but there was no sauce at all (cheese, fried onions, fried japapenos, pulled chicken and a dry bun... makes for a very dry burger) and fries were ice cold. Our drinks went empty before our meals ever came and were never replaced. Tried to flag down our waitress for some sauce but upon dropping our food she never returned. We were one of 5 tables eating in the entire restaurant and all three servers completely ignored us. Waited 15 minutes at the bar to pay our bill. Worst experience in Iceland, not consistent with other hard rock cafes. FOH really needs to step it up.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.