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“Very good location, average room, friendly staff”

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Original Sokos Hotel Albert
Ranked #39 of 64 Hotels in Helsinki
Reviewed 23 February 2012

First of all: Very friendly and helpful staff! When we arrived, they told us that they could help us finding restaurants, making bookings for us etc. Definately thumbs up for the staff!

The location is very good. Walking distance from city centre, close to a.o. the Alexander Theatre and the Hietalahti Market Hall, and also very close to a kiosk (R-Kioski) and a grocery store (Alepa). It's absolutely possible to find a decent place to eat without walking far.

The hotel room (double room) had comfortable beds, an adequate bathroom, the windows could be opened (in some hotels, you have to borrow a handle from the reception for this), a TV, some storage space for clothes, a writing desk and a mini bar with room for a few extra bottles/cans. No kettle. The room was clean apart from some stains on the curtains. Our room was on the second floor, above the hotel entrance. The street and area is no doubt quiet compared to many other central streets. However, the music in the lobby bar was also directed to a couple of loudspeakers outside of the entrance, just underneath our window. This was a little annoying. Also, we heard squeaking from the entrance doors (sliding doors) pretty well in our room.

Splendid breakfast - a wide selection of good food! The coffee was the downside of the breakfast, though. The night we arrived, we also tried the hotel restaurant (Papa Albert), which was OK but nothing exceptional.

All in all an above-average hotel in a fine location and with a welcoming staff.

Room Tip: Try not to get a room directly above the entrance.
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  • Stayed: February 2012, travelled as a couple
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Thank Travelsol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this reviewResponded 5 March 2012

Dear guest,

Thank you so much for taking your time to write this detailed review, which makes it even more valuable to us. It helps us to improve things. We have passed along all the things that need improvement and attention.

We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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134 - 138 of 283 reviews

Reviewed 28 January 2012

Rooms are spacious and the interior is nice. There was a huge old stain on the wall, but otherwise the room was clean. There is a small flat-screen tv in the room, but watching the basics channels is not so simple due to tv-system of the hotel. It is nice there is ironing board ready in the room and you don't need to borrow it from the reception as usual.

The breakfast is basic continental.

This hotel is nicely situated at the centre of Helsinki and it is not overpriced. I would go back to this hotel.

  • Stayed: January 2012, travelled on business
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Thank Piia600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this reviewResponded 5 March 2012

Dear guest,

Thank you very much for your feedback regarding the Sokos Hotel Albert.
We are delighted to hear that you enjoyed your stay with us.
Regarding the hotel TV system; we will renew our in-room TV sets and our hotel TV system
later this year. We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2011

We stayed in Albert Hotel only for one day during a short trip to Finland.
Impressions made though are super... Very nice room, cozy, spacious and important: very clean! Bathroom with nice shower goes at plus too!

The location is very central and you could move around on foot easily to the main city center.
In the end i have to mention the very good choice and quality of breakfast!

Feeling a satisfied customer - a bit rare thing in our days...

Room Tip: we stayed in the 3rd floor and the room was very quiet...
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  • Stayed: November 2011, travelled as a couple
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1  Thank Kostis_ka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this reviewResponded 22 December 2011

Dear guest,

Thank you very much for your kind review.
Our staff wishes you a merry Christmas and happy new year.
We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2011

Simply a good hotel, quiet and cosy, spacious enough rooms. No problem with late check-in. Free wi-fi. Very good breakfast selection including fresh jams, yummy cereals (but really yummy!), delicious continental variety, and - Lord bless them - good coffee!

  • Stayed: November 2011
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1  Thank Lakissova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2011

This was my first trip to Helsinki partly business, partly (mainly) pleasure. I was struggling to find a hotel that was centrally located but also a good value and a nice place. Upon reading the reviews I decided on hotel Albert and was not disappointed.

Location: Helsinki is pretty small (as compared to other European capitals) so it is easy to walk to all major areas of interest from this centrally located hotel. There is the #6 tram that runs less than a block away and takes you to major hubs if you don't want to walk (like in the middle of winter!). It is also ideally located in a quiet street where you can get a good night's rest without having to worry about street noise. This was really nice.

The hotel also is very close to some small but well stocked grocery stores if you need to get something. There is a convenience store across the street (7-11 type) and grocery stores 1 block south (to the right exitting the hotel) and 2blocks north (to the left exiting the hotel). The main blvd Bulevardi has restaurants, coffee shops close by. But you are also only 10 to 15 minute walk max to the main drag of Mannerheimintie where you can find pretty much everything.

Hotel/Rooms: Nice modern hotel with all the amenities. Very Finnish/Scandinavian efficient which I really appreciate. I had a double room, which is tastefully decorated, good beds and nice work table to get work done. Not a lot of excess furniture, but perfect for the size of the room and allowing me to get work done. Note: My room had iron and Ironing board already in it which is something I appreciate since I needed them given my business meetings. The room was impeccably clean and nice size bathroom.

The lobby area is sort of small, and is shared with the bar. This can be busy at times with check in and check outs, but the staff handles it fine. There is a comfortable lounge or "living room" space which is quite nice to relax in, with tables and sofas. Nice place to have a drink, use your laptop/tablet, meet with people even have a bite to eat, and work. Again very comfortable area.

Services: The rate included internet service (wifi) which was really fast. Appreciated given the need to work and prepare for my meetings. Definitely the best hotel internet service I have had in a long time, and better than many paid services I had used. The rate also included a full breakfast, which was complete with all standard Northern European fare. It was very good, and had an excellent selection.

Hotel Staff: Excellent and very efficient staff, both at the main desk and in the restaurant. The do their job well and were accommodating. They manage to anticipate their guest needs and provide attention to details which made the stay nice. The cleaning staff seemed nice (crossing them in the halls) and also did a very good job. They were there to help if needed, but stayed out of your way if you did not need them. I really appreciated them.

Rates: I booked my room directly online with the Sokos website. The rates to the Albert were very competitive, and less than other hotels. Quite frankly the rates here given the room, and included features makes this hotel a really good value. I would definitely return here.

Overall an excellent hotel and experience. I highly recommend it.

Room Tip: Top floor rooms seem to have more daylight and may be quieter. Also book a double room if possible...
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  • Stayed: October 2011, travelled solo
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3  Thank paf-sd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this reviewResponded 22 December 2011

Dear guest,

Thank you very much for your kind feedback regarding the Sokos Hotel Albert.
I think our future guests will find your post helpful.
Our staff are delighted to hear that you enjoyed your stay with us.

We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Original Sokos Hotel Albert

Address: Albertinkatu 30, Helsinki 00120, Finland
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#16 Business Hotel in Helsinki
#23 Romantic Hotel in Helsinki
#30 Luxury Hotel in Helsinki
Price Range: $170 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Albert 4*
Number of rooms: 95
Official Description (provided by the hotel):
SOKOS HOTEL ALBERT is located in the hub of the cultural, commercial, historical, and in a sense even bohemian Helsinki. Within walking distance the quest will find Signature Design clothes, Finnish Design Furniture, vintage furniture- and rare-to-find vinyl record shops. SOKOS HOTEL ALBERT represents a genuinely new type of urban hotel with a mission to compose individual hotel experiences according to each guest's wishes. ... more   less 
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Also Known As:
Sokos Hotel Helsinki

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