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All reviews converted prison tram stop prison theme prison walls tin plates prison hotel unique hotel prison cell original features city centre number tram viking line ferry uspenski cathedral market square private sauna porridge comfortable rooms
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Reviewed 16 May 2015

I really enjoyed my stay at the Best Western, the architecture is really interesting. It's a fascinating history with it's resent conversion from prison to hotel. You can still really see all the features of the prison which added to our stay in Helsinki.

My advise for anyone not familiar with Helsinki, check a map before you hit the centre as it can be pretty tricky to find this place at night. Once you have found it, the hotel is in a great location.

  • Stayed: March 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank mattsykes1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2015

we stayed at the hotel from 3. to 6. april 2015 and we were very satisfied with the hotel. But on 11.5.2015 we got the information from the bank that they doubt we payed the same amount of 411 € again for some travelling and spent 2 times 200 € in casino in London. The bank made a research and found out that the staff in the hotel skimmed the credit card. What a shame for such a hotel. Would advice to the staff to check who worked at that days.

Stayed: April 2015, travelled with friends
9  Thank Monika P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taru O, Director of Sales at Hotel Katajanokka, responded to this reviewResponded 16 May 2015

Dear Monika P,

I’m delighted that you enjoyed your stay and I am truly sorry for your credit card trouble.

As discussed by email with our Business Controller, the copying of your card must have happened someplace else. You used the card only once, at our reception. There the card is always in full view of the customer and a surveillance camera records everything.

We can certainly contact your bank and discuss their research – if possible, please send us their contact information, thank you.

Once again, I am very sorry for the inconvenience this credit card trouble has caused you and hope to welcome you back as our guest one day.

Best regards,
Taru O.
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2015 via mobile

Stayed for 2 nights recently. The hotel is the upscale district of Katajanokka, which means that getting to it is a slight issue. But the check in staff was very friendly, and gave us our rooms 6 hours in advance. Good restaraunts nearby as well. Rooms are big and clean. Good experience overall and recommended.

Stayed: May 2015, travelled as a couple
Thank The_road_house
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2015

The Hotel was a prison. The corridors still retain the original features. The restaurant (where breakfast is served) looks like a movie set... Plates and metal mugs, low light... The rooms are large, but the bathrooms could have improved showers... The rooms do not have internet connection. The Hotel is very close to the Port of Helsinki and near the cathedral

  • Stayed: May 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Luis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2015

It is located in a former prision building which sound as a cool idea , but actually it is not fully developped. However the services and comfort are good. Breakfast is functional. Wifi signal is very weak in the rooms. Location is good enough and there is tram stop on the very door of hotel.

  • Stayed: April 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank NomadicaPata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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