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All reviews excellent location railway station superior room nice hotel city centre hotel is located air condition walking distance shopping area the room was nice breakfast room nice stay reception staff top floor excellent breakfast franz sauna
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555 - 560 of 1,465 reviews
Reviewed 7 March 2016

Service at the reception friendly and smooth they tell everything what i need. Room is nice and clean and visit too in new opened Frans & Amelie good tasty food and friendly service. Breakfast is good everything what i need in to morning.

  • Stayed: March 2016, travelled on business
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Review collected in partnership with this hotel
Thank marttis2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Helsinki, Service Manager at Original Sokos Hotel Helsinki, responded to this reviewResponded 10 March 2016

Dear marttis2016,

Thank you for your review. We do have a new restaurant Frans&Amelie. This French bistro style restaurant is one of our pride and joy. Restaurant has new delicacies on the menu and the atmosphere is lovely. I am glad to hear that you enjoyed your stay with us. Welcome again.

Best regards,
Elina Riipinen
Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2016

This hotel was a bit worn out. Pretty clean, though. Good service and ok breakfast. I'm a quite modest person, so I don't have great things to complain about, but for the price I paid I would've expected more.

  • Stayed: March 2016, travelled as a couple
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Review collected in partnership with this hotel
Thank tonmi666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Helsinki, Service manager at Original Sokos Hotel Helsinki, responded to this reviewResponded 10 March 2016

Dear Tommi K

Thank you for your review. I am glad to hear that you enjoyed your stay. This is very important to us. You may find our best hotel offers in www.sokoshotels.fi webpages. You get the best discounts by doing the reservation from there. I hope to see you soon again.

Best Regards,
Elina Riipinen
Service Manager

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Reviewed 3 March 2016

The service at the reception was extremely friendly and smooth. The quest really felt herself welcome. The routines were handled quickly and proactively.
Room was good, peaceful and clean.
Breakfast very good and high quality.

  • Stayed: March 2016, travelled on business
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Review collected in partnership with this hotel
Thank 471tainak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Helsinki, Service Manager at Original Sokos Hotel Helsinki, responded to this reviewResponded 10 March 2016

Dear 471tainak,

Thank you for your review. I am very glad to hear that you enjoyed your stay. We really care that our customers feel welcome to our hotel and I am happy that you felt it as well. Neighborhood of our hotel is very quiet. There are no big roads or tram lines next to it though we situate in the city center. Welcome again.

Best Regards,
Elina Riipinen
Service Manager

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Reviewed 1 March 2016

We went with a group of friends for a little weekend get-away to downtown Helsinki. Our experience, was okay. We had to make 2 complaints and change rooms, because the guest beds in our 3-person rooms were broken. This made for a bit of hassle. Room's should be modernized as now they look worn out (the guest beds fixed, at very least) The location of Sokos Hotel Helsinki is perfect! It couldn't be more central! Ok breakfast.

Room Tip: central location, downtown Helsinki
  • Stayed: February 2016, travelled with friends
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Thank JanneMFIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Helsinki, Palvelupäällikkö at Original Sokos Hotel Helsinki, responded to this reviewResponded 10 March 2016

Dear JanneMFIN,

Thank you for your review. I am very sorry for the inconvenience that you needed to change your room. Thank you also for the tips that you gave for how we can improve our services. I am glad to hear that you enjoyed your stay with us and consider our location especially great. I hope to see you sometime soon again.

Best Regards,
Elina Riipinen
Service Manager

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Reviewed 20 February 2016

We went on a holiday trip to Helsinki and stayed at your hotel.
We were very pleased with the hotel. The location is perfect,everything is nearby.
And all the staff was very nice,big thanks to you all :)
The room was also nice,we requested higher floor and a bathtub and we got it .

Thanks again and see you again .

  • Stayed: February 2016, travelled with friends
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Review collected in partnership with this hotel
Thank 595piretr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Helsinki, Service Manager at Original Sokos Hotel Helsinki, responded to this reviewResponded 27 February 2016

Dear 595piretr,
Thank you for your truly amazing review. We are pleased to know you enjoyed your stay overall, particularly our location and staff. We hope to welcome you back to Helsinki again soon.
Best regards,
Tanja Arva
Service Manager
Original Sokos Hotel Helsinki

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