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“Much better than I expected, when I had read this page reviews”

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Break Sokos Hotel Eden
Ranked #8 of 9 Hotels in Oulu
Reviewed 27 November 2016

We had a big work group from all over Finland (between Helsinki and Inari) Meeting facilities were good.There were enought rooms for 13 groups to work. View from meeting rooms was fantastic, same from the dining room. We had about 150 people and it was problem when we ate. Food was quite good, but if you didn't take cold and warm dishes same time you didn't get for example fish at all. Allergenes was not mentioned even if their were sent to hotel before hand.
Rooms were clean and in our second floor room had facilities also for disable people. (toilet) Room was also warm. Also at spa pool area lifequards took good care of you if you told them that you had heart problems ,diabetes or something like. Outdoor facilities are also nice. Long sandy beach was nice even at winter time. This hotel has good connectios to town by bus. We stayed three days in this hotel. Breakfast was good if you get there in time. If you come late, there is not juice anymore. In rating there was only average or very good. I would say good.

Room Tip: we had 150 people at different floors and all was quiet
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  • Stayed: November 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank Kirsi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 December 2016

Dear Kirsi P,

Thank you for your kind words. Nice to hear that everything went mainly fine and that you liked our hotel facilities.

I wish you merry christmas, hope to see you again in Eden!

Kindly,

Marjo Reinikainen
front office manager
Break Sokos Hotel Eden

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9 - 13 of 168 reviews

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Reviewed 29 September 2016 via mobile

After a good start with friendly front office staff the experience at this hotel wasn't impressive. The rooms are ok but no view, a shower curtain ( always dirty..), no coffee/tea facilities, almost only finnish tv channels. The pool is nice, a bit old but children will love it I guess. A lot of local families are using the pool in the afternoons it seems. The restaurant upstairs has nice views but not very cozy. Friendly staff. The food is average and overprized. If you have a car, drive to the centre of Oulu for dinner! Breakfast also very average for a " spa hotel" in this pricerange. Popular for families I guess, but I will not return.

Stayed: September 2016, travelled on business
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2016

Thank you for taking the time for writing your review about our hotel.

I am very sad to hear that our hotel was not up to your standards and that our restaurant facilities and breakfast were a disappointment! Now I can't say what kind of a room you had but we have diffent kind of rooms with different facilities. Unfortunately, not all have a sea view or coffee/tea facilities.

Nice to hear that our staff was friendly :). I wish you a lovely autumn!

Kindly,

Marjo Reinikainen
Front office manager
Break Sokos Hotel Eden

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Reviewed 15 September 2016 via mobile

The staff at the hotel are clearly doing their best to make you feel welcome. They cannot help that the place needs refurbishment like yesterday already. The most annoying thing was the very cold room. The extra electric heater they had put standing on the floor did not help much. If I were they I would also keep at least one bar open at night. Now they all close at 10pm.

Stayed: August 2016, travelled on business
1  Thank Hannu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2016

Dear Hannu H,

Thank you for your review. I'm very sorry to hear that our hotel was not up to your standards. What comes to the restaurant timetables, we will rethink those to match better on demand.
We hope seeing you again at Break Sokos Hotel Eden!

With best wishes,

Marjo Reinikainen
Front office manager
Break Sokos Hotel Eden

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Reviewed 21 August 2016

Three friends had a lovely weekend at Oulu. We had Seaside Superior Twin room and had hoped for seaview, wich we had party, so that was a bit disappointing. Room was spacious and clean. One of us slept in extrabed that was made from sofa, it was ok for one person.
The breakfast was ok, but nothing really special.
I didn't use the spa, but my friends did and they commented it was more for children than adults. Instead I walked in the beautiful seacoast and used the excellent gym.
The bus from Eden to city took about 10-15minutes and was convinient.

  • Stayed: August 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Finns_travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2016

Dear Finns_travelling,

Thank you for your review! We are pleased to hear that you had a nice stay. Thank you for choosing our hotel and we look forward seeing you again.

With best wishes,

Marjo Reinikainen
Front office manager
Break Sokos Hotel Eden

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

They have a huge parking
They allow dogs...and full of kids yet you couldn't here any screaming in the rooms!it's full of activities you can do! And an amazing view!
We spoke to a receptionist passionate about her job,at least that is what it showed :D, very helpful and professional yet very sweet!short blondy with glasses!
I only don't put 5 stars since at the bar there was an issue with the machines and the older girl,maybe under pressure,wasn't rood but didn't understand English very much a large gin and tonic was asked and she said "No"and made it normal..also made funny faces when asked if we could put the tonic ourselves!

Stayed: August 2016, travelled on business
Thank Rosys M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 September 2016

Dear Rosys M,

Thank you for your review. I'm very pleased to hear that you have enjoyed your stay with us. We look forward seeing you again!!

Kindly,

Marjo Reinikainen
Front Office Manager
Break Sokos Hotel Eden

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Break Sokos Hotel Eden

Address: Holstinsalmentie 29 | Nallikari, Oulu 90510, Finland
Region: Finland > Northern Ostrobothnia > Oulu
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Oulu
Price Range: $190 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Break Sokos Hotel Eden 4*
Number of rooms: 170
Official Description (provided by the hotel):
Break Sokos Hotel Eden is a versatile spa hotel in the seaside landscape of Nallikari, Oulu, offering fun and excitement to guests of all ages. ... more   less 
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