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Traveller rating
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All reviews deluxe room no air conditioning great breakfast venti square design noise reception city
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1 - 6 of 212 reviews
Reviewed 30 January 2021 via mobile

Super friendly staff the welcomed me and helped with everything. I got a very nice room upgrade from Frida to a nice deluxe room. Location is perfect => super central very close to the fortress kärnan. In the basement you find the old bank vault where the super nice sauna and small cozy gym is situated. This hotel is a must stay if go Helsingborg and I truly think it is the best possible stay option in the city. Simply chose the vault and they keep you safe and nice.

Date of stay: January 2021
Trip type: Travelled solo
4  Thank johanekenstierna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 February 2021

Hi johanekenstierna,
Thanks for your feedback.
Lovely that you liked our hotel and that you have a good staying.
Welcome back home to us at The Vault Hotel.
Have a lovely day!!

Feel Good,
Annelie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2020

Situated in a classical and solid building, originally built for a bank, this hotel has been established recently, after extensive refurbishing. Our room was very comfortable and -in spite of being in the absolute town centre- very quite, facing eastwards, towards the steep rise up to the medieval tower. There's no through traffic at night, but as there's no air conditioning, ask for a room at the back in warm weather! Elegant common spaces and an excellent and very varied breakfast.

Date of stay: September 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank ansmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2020

Hi ansmag,
Thank you for your feedback.
Wonderful that you had a nice stay with us.
Welcome back home to us The Vault Hotel.
Wish you a nice day!

Feel Good,
Annelie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2020 via mobile

Really enjoyed a two night stay here. The room was very nicely decorated and a good size. Only drawback was that for the few warm nights a year there was no air conditioning. Cool enough though with the windows open, if a little noisy. A room change was offered away from the street side but it wasn’t so bad an experience that we wanted to move in the end..2nd night was quiet.
Really great and considerate staff and service. Good breakfast. Great city center location
Would book again.

Date of stay: June 2020
Trip type: Travelled on business
Thank ank2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 August 2020

Dear ank2210,
Thanks for your feedback.
Lovely that you have a nice stay and that you like The Vault Hotel.
Welcome back to us!

Best Regards,
Annelie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2020 via mobile

A lovely place right in the heart of Helsingborg. Great location and very satisfying service. The art deco interior gives a smooth and elegant feeling. Plus the view from the outdoor part of the restaurant is one of the best. Cosy, stylish and good service hotel.

Date of stay: July 2020
Trip type: Travelled with friends
Thank miar_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 July 2020

Dear miar_19,
WOW, Thanks so much for a nice feedback.
Lovely that you like our hotel and that you have a nice stay here whit us.
Welcome back to us.
Have a lovely summer!
Feel Good,
Annelie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2020 via mobile

Really cool cityhotel in super charmy Helsingborg. Even though the room double deluxe was a bit tiny, I liked it as it was designed in art deco style and coherent with rest of hotel. Great breakfast with super generous opening hours and selective stuff to eat.
The best was probably our welcoming receptionist on our arriving day - she was who made our experience worth it all! Dtated in room 106, and if you are sensitive to noise, try another room as this is right above the street.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank muminmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 July 2020

Dear muminmary,

Thanks for your feedback.
So wonderful that you liked our hotel and that you had a nice stay.
Great that you have a nice welcome.
Welcome back to us to The Vault Hotel.
Have a lovely day,

Feel Good,
Annelie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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