We normally like the small batch coffee shops, but this was our first (and last) visit to the one on western road.
We arrived at about 11.30 on a Thursday morning. There were four staff behind the counter and no customers in front of us. One (presumably the barista) was making coffee. One was putting out cakes on display. I could really tell what the other two were doing, but not one of them acknowledged our presence in any way.
After about 3 minutes I suggested to my other half that we leave, and then one of the staff finally asked what we would like.
Coffee ordered, and asked to take a seat, we then waited another 8 or 9 minutes for our coffees to arrive.
The coffee was excellent, but the service was really poor, and inexplicably slow.
A simple smile, or “I’ll be with you shortly” would have made a huge difference.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.