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All reviews nice hotel buffet breakfast during our stay swimming pool star hotel the ground floor cake pizza quad room air conditioner from afar the hotel staff booked this hotel pastries great view my birthday customer service
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Reviewed 25 June 2018 via mobile

Been with Bayleaf hotel for the Nth time and each stay was truly relaxing and peaceful. The staff are young and vibrant, not very formal but just the way i like; easy to converse and efforts are seen to satisfy guests. Shoutout to Francis and Gracelyn of front desk who are very accommodating.

Pool is huge and relaxing. Shoutout to Kiko the lifeguard very alert and smiling.

Bfast was limited but quality, so no issues for me. Atrium area very cozy and relaxing. Shoutout to Lester, Niko and Chamver, as they exceeded what customer service for me is. It was already 1020am and as i was finishing my bfast, 3 senior citizens came to have their bfast only to find out it was only until 10am. I was curious if what will happen next; will they exit or stay? Some of the dishes were already taken out so i expect them leaving the area. Then suddenly i saw them seating and Niko started getting food for them. I was touched by the act of kindness and accommodation they have extended to the seniors. For some it is nothing, but that simple gesture goes beyond customer service for me. I have been to several hotels and mind you if its 10am its 10am no more accommodations. All dishes are quickly taken out and have to finish your food asap!

One of the best hotels we kept on coming back.

PS: Kindly consider offering more options with your Loyalty Program like discounts for room only and with bfast.

Stayed: June 2018, travelled with family
Thank Pam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charisse Nica C, Front Office Manager at The Bayleaf Cavite, responded to this reviewResponded 27 June 2018

Dear Valued Guest,

Thank you for taking the time to tell us about your experience at The Bayleaf Cavite. We are pleased to read the various things you like in the Hotel.

We do put a premium on good service and are glad that to know that our guests appreciate it when our staff go the extra mile. You can be sure that we will share this with our team because words of appreciation never fail to inspire us to be consistent in providing excellent service.

We sincerely hope that we will be able to welcome you back here at The Bayleaf Cavite.


Sincerely Yours,

Charisse Nica Cid
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

Thank you for making the birthday of my inaanak memorable. She enjoyed the cake. Thank you to the friendly and courteous staff, from the reception to our check out. Please improve the lifeguard on duty services as to what is the proper swimming attire for hotel guests. We enjoyed our stay.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank Teyramisu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charisse Nica C, Front Office Manager at The Bayleaf Cavite, responded to this reviewResponded 21 June 2018

Dear Valued Guest,

Greetings from The Bayleaf Cavite!

Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words.

We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide to meet the needs of our distinguished guests.

We look forward to your continued patronage of The Bayleaf Cavite.


Sincerely Yours,

Charisse Nica Cid
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018

Staff are friendly but the breakfast selection for me is not matching its price. They can improve in putting in not so common breakfast food... A mini ref would be very useful for a room. The restaurant staff are sometime snot smiling and looks tired even in the morning. The lady attendant at the pool bar area is very friendly and smart.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Pola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charisse Nica C, Front Office Manager at The Bayleaf Cavite, responded to this reviewResponded 21 June 2018

Dear Valued Guest,

Thank you for staying at the The Bayleaf Cavite and for taking time to tell us about your stay. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service and accommodations.

I am very sorry that the breakfast selection and service have disappointed you. We shall cascade these issues internally, and would like to emphasize the importance of delighting each and every guest. I hope there will be an opportunity in the future to welcome you again.


Sincerely,

Charisse Nica Cid
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018

I stayed with my wife and her family over a Friday night. Very lovely, we all loved ved swimming in the beautiful pool in the evening, and the breakfast. Staff was friendly and very helpful. This was the second time we stayed there and we will be back again.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank paulr147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charisse Nica C, Front Office Manager at The Bayleaf Cavite, responded to this reviewResponded 21 June 2018

Dear Valued Guest,

Thank you for taking the time to tell us about your experience at The Bayleaf Cavite. We are pleased to read the various things you like in the Hotel.

We do put a premium on good service and are glad to know that our guests appreciate it when our staff go the extra mile. You can be sure that we will share this with our team.

Your patronage and loyalty are very important to us. We sincerely hope that we will be able to welcome you back here at The Bayleaf Cavite.


Sincerely,

Charisse Nica Cid
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

highly commendable for all the travelers heading to south.

1. Food - delicious and mouthwatering
2. Ammenities - perfect and must try
3. Room - clean and complete
4. Hotel Personnels and staffs- very accomodating and courteous
5. Security - ☑ ☑

Bayleaf Hotel Cavite is perfect for staycation and relaxation..

Thank you..

Stayed: June 2018, travelled with friends
Thank MarcCyrillDeVeas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charisse Nica C, Front Office Manager at The Bayleaf Cavite, responded to this reviewResponded 11 June 2018

Dear Valued Guest,

Thank you for sharing your views with TripAdvisor community. It is such a joy to know how we have delighted you on your visit here at The Bayleaf Cavite which is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service.

Your patronage and loyalty are very important to us. We hope you can visit The Bayleaf Cavite again in the not so distant future.


Sincerely,

Charisse Nica Cid
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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