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“Loved it....” 5 of 5 bubbles
Review of Bertrams Guldsmeden - Copenhagen

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Bertrams Guldsmeden - Copenhagen
Ranked #6 of 115 Hotels in Copenhagen
Certificate of Excellence
GreenLeadersBronze level
Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Loved it....”
5 of 5 bubbles Reviewed 31 January 2012

What a perfect little hotel! Wonderful rooms, ours with a balcony, four poster bed and original furnishing sourced from around the world. The neighborhood is away from the touristy areas of Nuhaven and close all the great restaurants, shops, bars and cafes of Vesterbro and Norrebro. The owner was always on hand with helpful advise and recommendations - of places that were actually great - not business ties with the hotel!
Already planning my return....

Room Tip: We had a room at the back, I can imagine that in a room at the front, you you be able to hear street...
See more room tips
  • Stayed January 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cavanough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this review, 1 February 2012
Dear foodaffectionado

Thank you for taking the time to post a review regarding your recent stay with us.

Your title with only two words - is a good reflection of what we offer - good old fashioned hospitality.

Looking forward to hosting you again.

PS - we have updated our website with a couple of our favorite tips for Copenhagen - see under Events.

Nikolas HALL - Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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800 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

I recently visited here with my mother and both mine and her partner's.
The hotel is very comfortable; we were upgraded to a back facing room-not a brilliant view but the fourn poster bed and bath were lovely. Usual city sized rooms; large enough but dont expect huge (my mothers shower room was very small but we had the bath room which was of better proportions with a lovely roll top bath)
The breakfast was nice but was missed on Sunday by my mother as it was simply too busy which is a little offputting (especially as it was the best-some more choice from the contential of the week)-it felt like you were actually in someones kitchen which was great whern there were only a few people in (ran into one of the owners children making banana loaf for breakfast, which was delicious and quite put mine to shame!)
There is no room service or food and do not go if you are wanting all the usual services of a big hotel as you wont find it here.There were drinks available but not late and the reception isnt 24 hours
The location is about 7-10 mins by bus into the city and the route is ok but is another 15 min walk from the harbour areas so a taxi is needed (about £15 ish). The bus was a little expensive (£2.4 per trip) so if you want location this probably isnt the place for you but the bus service is amazing if you dont mind that.
The best thing was the lovely family feel and the wonderful service from the owner who was so helpful! There isnt really anywhere to eat that was nice locally but there was a brilliant little pub/restaurant around the corner called Klubber. Wow! Go hungry (four plates barely fitted on a table for 6) and be prepared for a slightly shabby look but amazing service and brilliant traditional danish food (stew was fab)
I would maybe stay closer to the city next time but if i could pick the hotel up and place it near the harbour i would definitely stay again. Thanks!
(Ps-pay in cash, my mothers card charged her an appaling exchange rate-not the hotels fault but just a tip)

Room Tip: If you like a bath, go for that as it is a better room but there is no shower
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  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KatWarner81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this review, 26 January 2012
Dear KatWarner81

Thank you for posting a review on your recent stay with us.

I am rather pleased to read your positive review. We pride ourselves in offering a personalized and homley feeling for our guests.

Our location is a bit off center - if you are seeking city center. However our location does give our guests the possibility of seeing a non turist side to Copenhagen - Restaurant Klubben, which you mentioned is typical of this.

A bit of advice for future guests. Public Transport functions very well. However many complain about the costs. "Clip cards" can be purchased in all major stations, airport & kiosks. In addition the VisitCopenhagen website can assist in purchasing the 24 or 72 hour Copenhagen card. Both cards entitle you to reduced rates on public transport.

Wishing you a pleasant 2012.

Nikolas HALL - Owner

PS - our banana cake is more than likely to become a fixed feature on of breakfast buffet. The recipe is being refined by my nephew & his friends.....trial & error & then perfection.
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Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 January 2012

The Bertrams is in an interesting, non-touristy neighborhood, full of nice shops like the fabulous Designer Zoo and restaurants like Les Trois Cochons, yet an easy walk to central Copenhagen. Our room was very comfortable, with a separate seating area, and very comfy bed. More counter space in the bathroom would be helpful. There is a lavish buffet breakfast - too much food for me, so I prefer the lovely restaurant Granola a short walk away. The staff is very helpful with directions and recommendations. While I was there my husband called from home to tell them it was our anniversary and we had to spend it apart, so they put a box of excellent chocolates in the room along with a note. So even though the Bertram's is not ultra-posh, to me that is an excellent hotel.

Room Tip: Superior rooms have a balcony
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  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhiladelphiaMatilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this review, 23 January 2012
Dear PhiladelphiaMatilda

Thank you for taking the time to post a review of your recent stay with us.

Your review sums up what we are about - good old fashioned hospitality. In addition you in simple terms describe the area we a located in - residential Copenhagen - off the beaten path.

It was a pleasure to host you again after 2 years, and we hope that it's not long before we see you again.

Have a wonderful 2012.

Nikolas HALL - Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calabasas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 9 January 2012

I don't understand all the 5 star reviews. Adequate comes to mind. Nice beds, I believe Bali style furnishings. Elevator goes to half floors, walk half flight with bags to your room. Parking is a challenge. My Volvo would not fit in the gate of their lot. Closest secure parking was 3 blocks away. Street parking is sketchy, if even available. Staff was not all that helpful. Staff maintains the neighborhood is safe, but they lock the door from the street to the lobby and do not provide any type electronic or magetic key to open the door. Breakfast is very good.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this review, 20 January 2012
Dear Ken C

Thank you for taking the time to provide a review of your recent stay with us and as a senior reviewer your opinion is highly valued by other readers.

You draw the readers attention to some issues which I would like to address:-
1) Parking
2) Security

As an inner city property - we do not have our own parking facilities. The lot you refer to is a neighboring property that belongs to someone else, and we do not have right to recommend or use. We refer to our clients that enquire regarding parking to - the nearby (600 meters) and not 3 blocks - parking facilities on Mathæusgade. Our website also provides instructions as to how you find it. Alternatively there are street side parking facilities, courtesy of the city of Copenhagen (with a fee attached). I fully agree that parking in Copenhagen is horrendous, but see no reason for you to use this as a negative point in your review.

2) You seem to question the safety of the area that we are located in - with reference to our front door being locked. Being in a residential part of Copenhagen, we are not as exposed to crime in the same level as "tourist areas". I would like to point out that Copenhagen as a city has a very low crime level. The reason for the door being locked is the fact that the city of Copenhagen was so kind as to place a bus stop right at our door. A very kind gesture - as we believe in public transport or cycling as opposed to using a car (referring to the previous point). An open door could encourage people who have no business with us to enter.

We have actually introduced a key card system to the front door - implemented in October 2011 - so just after you stayed with us.

Wishing you a pleasant 2012.

Nikolas HALL - Owner
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Helsinki, Finland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 9 January 2012

We chose Bertrams Hotel after reading the praising reviews on Tripadvisor. The location was nice, 15 minutes walk from the center of the town. Also the neighbourhood had many nice restaurants.

The hotel itself was not that special. Ok, the staff was friendly and the room was clean and the organic breakfast buffet was nice (though the fruit salad with unpeeled fruits was not that nice). But the room was quite small and a bit shabby to our taste. Maybe we were just not into the sea shells hanging from the bed corners and the weird-smelling linen and towels. We also had some problems with the heating of the room.

But when you remember that Bertram is just a 3 star hotel you do not have too high expectations. It's unfair to expect something far better than that.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank piaaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this review, 9 January 2012
Dear piaaf

Thank you for taking the time to post a review of your recent stay with us. I always appreciate compliments, as well as constructive criticism - especially from an experienced TripAdvisor Senior reviewer.

I appreciate the fact that you clarify for other readers that we are a 3 stared property. It is extremely difficult for us to fulfill all expectations, but we do this quite often - as is visible from other reviews.

I hope that you otherwise managed to enjoy your New Years celebration in Copenhagen, and wish you all the best for 2012.


Nikolas HALL - Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bertrams Guldsmeden - Copenhagen

Property: Bertrams Guldsmeden - Copenhagen
Address: Vesterbrogade 107, Copenhagen 1620, Denmark (Formerly Bertrams Hotel Guldsmeden, Copenhagen)
Phone Number:
Region: Denmark > Zealand > Copenhagen > Outer Vesterbro , Vesterbro - Kongens Enghave
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#4 Green Hotel in Copenhagen
#5 Business Hotel in Copenhagen
#9 Romantic Hotel in Copenhagen
Price range (per night): $190 - $307
Hotel Class:3 star — Bertrams Guldsmeden - Copenhagen 3*
Number of rooms: 46
Official Description (provided by the hotel):
This intimate boutique hotel is located in the hip Vesterbro district of Copenhagen. Bertrams is Guldsmeden Hotels' smallest and most intimate Copenhagen hotel, and the fortyseven beautiful rooms and lovely secluded courtyard are an oasis in a quiet area of Vesterbro. Our philosophy is simple: create a home not a hotel. Make our home a place all would want to live in - even if just for a weekend - in the heart of one of Copenhagen's most vibrant boroughs - Vesterbro. Stylish and relaxed, Bertrams Guldsmeden welcomes guests to a whole new Copenhagen experience, combining art and leisure in an intimate residential atmosphere. Built in the late 1800's our design, decor and amenities are steeped in signature Balinese-inspired roots featuring a soothing spirit that is warm, distinctive and inviting. All products, furnishings and services are organic and/or fair-trade. Our only forty seven guest rooms are set in well-appointed, intimate surroundings with details that are discovered in unexpected places. Our spirit is rooted in the true essence of friendly, traditional service. Located within a short distance to the center of Copenhagen, our guests benefit from simple access to outdoor bliss, shopping, dining, sightseeing and nightlife and the ability to return to a warm whimsical oasis. Families with children will be better served at the other Guldsmeden Hotels properties in Copenhagen, where extra beds and appropriate services are offered. We do require of guests to be over 18 years of age. ... more   less 
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Also Known As:
Bertrams Hotel Copenhagen

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