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“A luxurious treat, even for work”
Review of Makedonia Palace

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Makedonia Palace
Ranked #6 of 58 Hotels in Thessaloniki
Certificate of Excellence
Reviewed 4 weeks ago

What a lovely hotel. Immense, luxurious, spacious and with a welcoming reception team. At the time of our visit there was high security in operation due to some famous guests but this just added to the interest of the experience. Our rooms had a sea view and balcony, which offered an amazing panorama of the bay. Little sailing boats to the left, and the port and city to the right. Huge, comfortable bed that I am sure you could sleep a family of four in (although not how it is advertised) and fabulous big firm pillows you could sink into. The bathroom was beautifully
equipped with thick white towels of every size, and the wonderful practicalities of the magnifying mirror as well as the other sorts. (My younger colleague was not sure of the attraction of this but for those of us with specs it was a real bonus.) Choice of shower between normal sticky-out/hand held one or the glorious rain shower variety. Other room treats include the bathrobes and slippers Mini bar (but don’t pick the little bottle of water – it costs 4 euros – there is a big one provided free on arrival. But only one – if you want more pop across the road to the supermarket a street or two away), Nespresso machine, kettle all provided although the coffee-maker is a pay-service.
Lots of high tech buttons, including the electronic notification ‘do not disturb’. I pressed this and forgot about it which meant my room didn’t get changed while I was out all day. Remembered to turn it off when I got in at 6pm so my bed was still turned down.
I didn’t use the gym but the pool was gorgeous and as it was ridiculously hot when we visited it was mostly empty during the day. Thoughtful provision of big canopied sun loungers which offered plenty of shade was a very good idea.
Service was prompt, friendly and efficient which was a life saver as I needed a new toothbrush on my first night and within two minutes of phoning reception I was presented with one at my bedroom door.
Restaurant and bar areas were spacious and relaxing and the food and drinks all reasonably priced for the luxury billing of the hotel. Colleagues pronounced the fresh fish and meat all excellent and the accompanying side dishes and my own Greek Salad were plentiful and of good quality.
If I had to make any recommendations about how to improve the hotel - and these are really picky thoughts – they would be the following. Open the pool earlier so those of us on business who want to swim before work can do so. (It opens at 10 currently). This is a wish rather than an issue however. Provide a free big bottle of water every day – the hotel already provides lavish water in the bar areas etc as a matter of course – and this is great for hot travellers who get very thirsty. My final thoughts are even pickier and it might just have been an error on the part of room staff but by day 3 of my stay my cups and teaspoons had disappeared from my room and I was only given one set of milk pods on the tea tray, on day 1. My colleagues however had had theirs topped up. By my final evening I was having to use a mug gifted to me by my business hosts to make a drink. I could have asked for one at reception and I am sure they would have obliged, but I didn't bother as all of these things I could live with. Overall I thoroughly enjoyed my stay and would love to visit this hotel again.

  • Stayed: July 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Alison J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AP_Marketing_Manager, Γενικός Διευθυντής at Makedonia Palace, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you so much for taking the time to share your kind review regarding your recent stay at Makedonia Palace.

We are all pleased to read that you enjoyed your stay, our welcoming reception team,
our huge and comfortable bed, the bathroom our friendly and efficient staff and of course the amazing view of the sea from your balcony.

Many thanks for having chosen our hotel and we look forward to welcoming you back.

Best Regards,

Alkis Sotiriou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 1,001 reviews

Reviewed 4 weeks ago

A really wonderful hotel that was recently renovated. We had a marvellous room overlooking the sea and a most pleasurable stay. The location is very good and the staff was very kind and attentive. Highly recommended!!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AP_Marketing_Manager, Γενικός Διευθυντής at Makedonia Palace, responded to this reviewResponded 2 weeks ago

We would like to thank you for choosing Makedonia Palace Hotel for your recent stay in Thessaloniki.
We hope that you had a chance to discover all new facilities and amenities offered and that you enjoyed your stay in one of our renovated guest rooms.

We greatly appreciate the time you spent to provide us with your feedback and we are pleased to read that you enjoyed your stay and especially the very kind and attentive staff and the very good location.

It was a great pleasure having you as our guest and we are looking forward to welcoming you back soon to Makedonia Palace Hotel.

Best regards,

Alkis Sotiriou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

I visited hotel only for the breakfast.The buffet was enormous filled with everything that anyone can imagine.Tasty pies, fresh juice and greek ''bougatsa''.The only disadvantage is that the staff didn't inform us that there is possiblity to order our own eggs however we prefer.We paid 25 Euros/person, so we have to know about this fact.Overall, I left happy.

Stayed: November 2017, travelled with friends
Thank Lady_Fot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AP_Marketing_Manager, General Manager at Makedonia Palace, responded to this reviewResponded 4 weeks ago

We would like to thank you for choosing Makedonia Palace Hotel for your recent visit. We greatly appreciate the time you spent to provide us with your feedback and we are delighted to read that you enjoyed the delicious and plentiful breakfast. It was a great pleasure having you as our guest and we are looking forward to welcoming you back soon to Makedonia Palace Hotel. Best regards, Alkis Sotiriou General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

This hotel is the only place to stay in Thessaloniki. Its done in beautiful gray marble, exquisite rooms and totally redone .The staff is amazingly helpful , and the location is the best. They have the most fabulous breakfast I have ever seen in , in 50 years of travel.
our most favorite stay in Greece.

Room Tip: the ocean view is super , corner suite can be noisy
See more room tips
  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Travelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AP_Marketing_Manager, General Manager at Makedonia Palace, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you so much for taking the time to share your kind review regarding your recent stay at Makedonia Palace. We are all pleased to read that you enjoyed your stay, the spacious rooms, the friendly and helpful staff and of course the unique location. Many thanks for having chosen our hotel and we look forward to welcoming you back. Best Regards, Alkis Sotiriou General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

No wish wad left open in this newly renovated, super designed, wonderfully located hotel. Had a fantastic room overlooking the sea (could even spot some dolphins!) and enjoyed the rich breakefast buffet.
I wish I could stay longer.

Stayed: September 2017, travelled on business
Thank Nonixxx15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AP_Marketing_Manager, General Manager at Makedonia Palace, responded to this reviewResponded 9 November 2017

We would like to thank you for choosing Makedonia Palace Hotel for your recent stay in Thessaloniki. We hope that you had a chance to discover all new facilities and amenities offered and that you enjoyed your stay in one of our renovated guest rooms. We greatly appreciate the time you spent to provide us with your feedback and we are pleased to read that you enjoyed your stay and especially the renewed areas, the spacious rooms with view, the plentiful breakfast and of course the unique location. It was a great pleasure having you as our guest and we are looking forward to welcoming you back soon to Makedonia Palace Hotel. Best regards, Alkis Sotiriou General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Makedonia Palace

Address: Megalou Alexandrou 2, Thessaloniki 546 40, Greece
Region: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Thessaloniki
#5 Romantic Hotel in Thessaloniki
#5 Luxury Hotel in Thessaloniki
#9 Family Hotel in Thessaloniki
Price Range: $201 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makedonia Palace 5*
Number of rooms: 283
Official Description (provided by the hotel):
Makedonia Palace: not just a luxury hotel.... a landmark. What makes a luxury hotel really stand out? Makedonia Palace offers 283 rooms and suites and redefines the meaning of luxury stay thanks to its"strategic" position. Right in front of the hotel, the redesigned seafront of Thessaloniki with the infinite view of the sea is the ideal destination for an afternoon walk. Just a few steps away stands the most significant monument and city landmark, the White Tower. And just five minutes away on foot, the city center of Thessaloniki invites you to discover it! A real paradise in the heart of the city. Experience hospitality at Makedonia Palace, the luxury hotel of Thessaloniki with the most heartfelt "Welcome"! Additional information: Makedonia Palace,is turning new page in its history! From the 15th of April, till the 31st of May the 8th Floor's Guestrooms will be upgraded and two more Floors, 7th & 6th ,will be upgraded between the 1st of July and the 31st of August. Our goal is to offer you a leading accommodation experience for your future visits! ... more   less 
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Also Known As:
Makedonia Palace - Classical Hotel Thessaloniki
Hotel Makedonia Palace Classical
Macedonia Palace

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