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All reviews bus station old town excellent location decent breakfast continental style convenient location nea chora beach late flight wi fi twin beds nice stay our night stay minute walk clean rooms stayed for nights venetian harbour star hotel
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Reviewed 5 July 2011

After reading the positive reviews from trip advisor we decided to book a few nights in the hotel. Upon arrival the receptionist was very rude and made us wait a long time whilst she was on a personal call. After waiting she was unfriendly and unhelpful. Upon entering our room we found no bath gel, shampoo or any of the sort. There was nothing in the fridge and i suspect it was a former hostel that was never fully refurbished. It is in a good location, however that does not make up for the other poorer qualities.

Date of stay: July 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
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1  Thank ms_travel_ms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2011

We stayed one week and I loved clean and cosy room with good bathroom. Also had from balcony a great view straight to the old city and the sea. Good tv with movie channels. Fast Internet connection in the room. Very heartfelt staff, from reception we got many good tips for restaurants and places to go in Hania area.
Our holiday lasted a month and everywhere we went I found that Greek people love children and my 4 yrs old daughter found vacation very nice and experienced.

Date of stay: June 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
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Thank SunholidaysHelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

The Arkadi is in an ideal location for people wanting to use Chania as a base for moving around Western Crete, being 5 mins from the main bus station and less than 10 mins from the Venetian harbour with all its shops and restaurants. It seemed geared more to business use than tourists as it did not provide much by way of information on local tours etc.

The room was clean (and cleaned thoroughly each day), although the bathroom fittings seemed a bit dated. Beds were a bit hard, and the 'double' room was two single beds pushed together. Air con (didn't use) and small TV provided; no mini-bar. They will provide room service if you ask.

They had a single PC with free internet access, and WiFi in reception - not sure about the rooms as we weren't carrying a PC.

We were at the back of the hotel, so didn't suffer much from the inevitable noise (the Arkadi is located on the main square). The outlook from the balcony was not good, as it faced the other wing of the hotel and adjacent buildings.

The breakfast buffet, although the same each morning, had plenty of choice and the food was adequate. The dining room is quite large and airy.

The staff were friendly, co-operative and responsive.

Date of stay: September 2010
  • Trip type: Travelled as a couple
    • Value
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2  Thank Speleog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2010

Budget hotel in the heart of Chania. Rooms are the typical small Greek rooms. Not much just basic room setup but location is great. Free basic breakfast in the morning. I would not bring family to this hotel rooms are too small. But good for single or business traveler. Ask for a street view room on a high floor.

Date of stay: March 2010
  • Trip type: Travelled on business
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Thank bengali2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2010

I went there with my family when I was 16-17... The hotel was rated exactly as it should be, with 3 stars. It was nothing special, regular rooms with a small tv, but way much space for clothes and bags! There were no special features but the service was excellent, and the place quite warm and friendly! :) It is a nice place to stay for 3 or 4 days, or more but only if you don't spend much time indoors, because apart from the internet corner I didn't find anything else fun...

Date of stay: July 2008
  • Trip type: Travelled with family
    • Value
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    • Rooms
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Thank joyjohnnickname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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