I have just stayed here for 1 week with a friend. It could have been hard to find, but Stella (the cleaner) was waiting for us at a supermarket to show us the way. We arrived after 10pm, a lovely Greek salad with bread, cherries & wine was waitng for us. What a great start to the holiday! The next day Vivien and Chris took us on a short tour of the area in their car, to give us our bearings & show us places of interest. It turned out to be very useful as we recalled the places later in our holiday. Vivien could not have been more helpful.
The apartment is well provided for, the beds were very comfortable, there were plenty of towels etc, the only slight problem was with the showers, but nothing too bad. There are great views from the balconies & the small pool was lovely to cool off in at the end of the day.
The location makes for an easy walk into town, we walked back once but that was enough, it really is steep & a taxi is cheap.
We would really recommend here & would return.
The penthouse is amazing- the layout, design, cleanliness we couldn't have chosen a better place to stay in Chania. Furthermore, Vivien was an amazing host. She was not only kind and polite, but took the time to show us around, give us recommendations, and make sure we were comfortable in the penthouse. I highly recommend and I hope to be back soon.