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“Great hotel with really nice staff”
Review of Hermes Hotel

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Hermes Hotel
Ranked #18 of 325 Hotels in Athens
Certificate of Excellence
Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great hotel with really nice staff”
Reviewed 14 March 2012

This was the first hotel we stopped at on our 4 month holiday around the world and it was fanatastic. The staff were very kind and helpful and every morning someone would check to see if we needed anything or if they could assist in anyway. The rooms were clean and tidy with comfy beds. The location was very convenient and I would stay here again on any future trips to Athens.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Djanaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this review, 15 March 2012
Dear Guest,

Thank you for taking the time to share your experience on TripAdvisor. We are very pleased that you enjoyed our comfortable beds, our rich breakfast and the very central location.

I have shared your kind words with our staff and we all thank you for your recommendation!

Whenever you return to Athens, it will be our pleasure to welcome you back !

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
Leatherhead, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 March 2012

Pleasantly supprised at the very high quality of Hermes Hotel. Stayed for 3 nights City break in Athens (29 Feb).
Very friendly staff and helpful, Maria even lent us her umbrella for the day. (Which we didn't need thank goodness!)
Room was spotless and comfortable.The breakfast options were many and varied for all tastes, we loved the greek yogurt and honey.
The location is very near to Syntagma Square, close to shopping streets and within walking distance of most major sights we wanted to visit. Although we did use the Hop On Hop Off tour bus to get our bearings. Also used Metro which was easy to use with some help from some friendly locals! There was a public transport stike during our visit but this did not effect our enjoying our stay.
Must do trips are to Lycabettus Hil, nearest metro Evangelismos, or walk from Syntagma Sq. Hard walk up many steps then the hill itself but the view is worth it . There is a cable car which travels up the inside of the mountain if you can't make the walk.
The New Acropolis Museum is fantastic and its open late. Great views of the Acropolis by night.
A good resturant is beside Attalos Colonnade, Attanoe ? not sure of English translation, 9, Adrianou Str, Thissio. They invite you into their kitchen to make your choice of menu.
Police presence was visible but only to be expected due to the current situation but we did not experience any problems at all and thoroughly enjoyed our trip.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank bluecaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this review, 8 March 2012
Dear Guest,

I am glad you were satisfied with the service you received from our staff , the cleanliness of the room and our rich breakfast. The location of our Hotel is extremely central, as you mentioned and in a safe area. Many guests I believe will appreciate all your small tips.

Thank you again for your time to share your experience on TA and for your high score.

Kind regards from all of us and hope to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 March 2012

Great location for wandering around! Only downside is that most people in the area don't speak English; but mostly really nice and try hard to help you.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aimmi081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this review, 8 March 2012
Dear Guest,

Thank you for taking the time to share your experiences of your stay with us and our future guests. Plaka area, where is our hotel located, is the most central location and ideal for tourists. I think it was an exception that you found people not speaking English, but I am glad they were helpful.

Thank you for your high score.

Kind regards
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Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2012

My grandson and I travelled recently through UK, Paris, Rome and Athens.
We stayed in Hotels in all these countries, some fair, some good but the Hermes Hotel in Athens was without any doubt the best.
It was sparkling clean, in a great location as is 5 minutes walk from Syntagma Square as well as Monastiraki and only a short walk to Acropolis
The staff was extremely friendly as well able to assist with any questions about transport, where to visit and how to get there.
Accessibility to both Wifi and Internet assists those who are on business or need to get in contact with their family
The breakfast is terrific caring for all tastes and there is a great inovation that I have never before encountered in my travels through Europe, Australia, Asia or Africa.
The Hotel employes a very vibrant young lady as a PR who goes from table to table greeting the guests and assists with any issues they may have as well as supplying answers to most questions.
This Hotel has been given a 3 star rating but in my opinion it is better than a 4 star anyday

Room Tip: If you want to use the net extensively get 24 hours of net time for only 8 Euros
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SakisSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this review, 1 March 2012
Dear Guest,

We have read your very kind comments with great appreciation and satisfaction.
We are pleased that we were able to offer you an exceptional experience with your grandson, as
our main goal is to offer to our guests high quality facilities and services.
We thank you for your time to share these comments on Trip Advisor.

Best regards from all of us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
73 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 16 February 2012

We stayed at the Hermes Hotel for five nights in February 2012. The location is excellent - we could walk comfortably to all the major sights and museums and there are lots of restaurants of all types nearby. On the day we arrived there was a general strike so we had to get a taxi from the airport, which cost a fixed 35 euros. Going back we took the metro from Syntagma Square which is about 10 minutes walk from the hotel and cost around 8 euros (single journey).

The breakfast was very good value with a range of hot and cold food and set us up for the day. There were a couple of very minor niggles - heat in the room came from the aircon unit which was efficient but left the room smelling of stale smoke when running - I think the filter needed cleaning. And the shower fixing was broken so you could only use the (otherwise good) shower at waist height. Nothing worth making a fuss about however. The beds were comfortable, there was CNN and BBC World on the TV and there was wi-fi to the rooms (although not free - 2 euros for an hour, which wasn't bad). No tea and coffee making facilities in the room - take a travel kettle if your early morning cup of tea is important for you - but you can get free tea and coffee downstairs during the day. There is a fridge and a safe in the room. The room was well cleaned every day.

The reception staff were always friendly and helpful. We happened to be in Athens during the riots, which were very close, but we felt safe enough inside (apart from the tear gas in the hotel lobby but I think this was a rather unique occurrence that is unlikely to be repeated!).

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WilliamsFamilyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this review, 21 February 2012
Dear Guest,

Thanks for staying with us and for your review. I am glad that you were satisfied with the quality and quantity of our breakfast and the service you received from our staff.
Guest comments are really important to us and help us improve our services, so we will take action based on your review.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Region: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price range (per night): $116 - $604
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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