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Hermes Hotel
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Reviews (1,636)
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808
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8
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All reviewssister hotelsyntagma squaregreat locationhotel plakawithin walking distancequiet streetevery morningbreakfast roomadjoining roomsrooftop terracecentral locationsmall hotelshort walkgreek yogurtexcellent hotelstayed for nightsclean hotel
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944 - 949 of 1,636 reviews
Reviewed 1 February 2012

Get location, clean rooms, friendly helpfull staff and good breakfast. Great value for money

  • Stayed: January 2012, travelled with friends
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2  Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

Located in the Plaka district--a traditional old section of Athens--the Hermes Hotel is within walking distance of the Acropolis, the agora, the tomb of the unknown soldier (with its marvelous changing of the guard), Syntagma Square (with metro connections to the airport, Piraeus harbor, etc.), upscale shopping as well as more reasonably priced shops, and a plethora of restaurants. The street to the Acropolis is lined with reasonably priced tavernas where locals eat. The hotel is spanking clean, the staff helpful, breakfasts offered a range of quality choices, and the rooms small but very nice. The hotel was recommended to us by a locally based friend, and he was dead on target.

  • Stayed: January 2012, travelled as a couple
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2  Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this reviewResponded 31 January 2012

Dear Guest,


We are glad to read that a local friend introduced our hotel and that we matched your expectations making for you a pleasent stay in Athens.
We thank you for your review and for your high score.


Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2012

A good quality "family" hotel in the Plaka area. I needed to work in Athens as well as enjoy all the tourist "stuff".The Hermes allowed me to do both! All the staff are great - they do their job properly and are very accommodating. This place is definitely good value for money in a great location.

  • Stayed: January 2012, travelled on business
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3  Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this reviewResponded 26 January 2012

Dear Guest,


Thank you for choosing our hotel for your trip in Athens.
We are glad you had a nice time and we hope to see you again soon.

Best wishes for 2012 !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2012

The location is excellent. In popular Plaka area ( old Athens) with close proximity to food tavern's, Asian food and beautiful narrow streets of quaint shops selling everything and anything a tourist would look for, one can't ask for more. Plaka is a must see in Athens.
Absolutely interesting! I am glad I made the right choice. We had family connecting rooms, the rooms were very clean, tidy, and very quiet and very warm. The hotel staff were very friendly and very helpful.
The breakfast was perfect. I recommend this nice hotel to family's.
Special thanks to Mrs. Maria, we did visit The exhibition of dinosaurs you recommended, it was perfect. My kids loved it.
Thank you!

  • Stayed: January 2012, travelled with family
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1  Thank IriniLimassol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this reviewResponded 26 January 2012

Dear Guest,

We're delighted to read your comments and thank you for sharing your positive experience on Trip Advisor. Comments such as these are a tremendous motivation for us all to continue offering the standards of service to our guests. We are very pleased we matched your family's expectations.

Hope to see you again soon.

Best regards from all of us.

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Reviewed 22 January 2012

I originally booked the Plaka hotel through Easyjet a low cost UK airline. About 2 months before we were due to arrive the Plaka was scheduled to close for the winter for construction. At the time I was assured they would be opened on time. Sure enough 4 weeks before I got an email from Easyjet saying that we were going to be relocated to Hermes their sister hotel. I was a little disappointed as I wanted to stay at the Plaka. Anyway, we arrived and check in was quick. Our room was for a triple occupancy. The only problem we had was, we could smell cigarette smoke in the hallway. We complained to the front desk associate and he gave us a smaller room on the first floor. We opted to stick it out in our original room.

The next day during breakfast Maria the assistant manager came round to visit and see how everyone was doing if we had any questions or complaints. We told her everything was fine except for the smoking neighbours.

Overall this is a nice hotel with updated furnishings. The breakfast was a good mix and some items changed during the few days we were there (Which is not typical of most hotels).
I found the staff friendly and the housekeeping and breakfast staff hard working. Food was always being replenished/ tables cleared and rooms cleaned. The location is good... close to shops, restuarants and the metro.

The only thing that could improve would be smoke detectors in the hallways, bathrooms and suites as this would discourage the would be smokers. It would also be nice if management would enforce the non smoking rule. After all this hotel is smoke free!

Room Tip: I think rooms that end in 05 are larger. Also, triple room means two single beds and a sofa that is used as a third bed. Do your homework don't assume your idea of a hotel room and its amenities is the same in your country. Room size, amenities and furnishings do vary!
  • Stayed: January 2012, travelled with family
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Thank nicijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DORINAPLAKA, General Manager at Hermes Hotel, responded to this reviewResponded 22 February 2012

Dear Guest,

Thanks for staying with us and for your review. I am glad that you were satisfied with the quality and quantity of our breakfast and the service you received from our staff. Guest comments are really important to us and help us improve our services.
Thank you also for submitting nice pictures of the hotel.

Best regards

.

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