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All reviews river view rib restaurant great location across the river world heritage site port houses corner room opposite bank french doors dom luis bridge lovely hotel ribeira district port wine small balcony breakfast was excellent restaurants and bars old city
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Reviewed 4 weeks ago

Great, small outdoor cafe for a light lunch, bottle of wine and people watching. We enjoyed a sunny afternoon in Ribeira Square while dining here. Only downside was the service. We were in no hurry but it was very slow, even for Portugal.

Stayed: October 2018, travelled as a couple
Thank ogerkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 4 weeks ago

Dear Mr. ogerkan,

Thank you for your kind review regarding your stay at Pestana Vintage Porto Hotel.

It is a pleasure to understand that you enjoyed your experience in our Heritage Bistro & Bar, where you have an amazing view to the river and the bridge.

Needless to say, we regret your experience with our service and we will pass your feedback to our Senior Management.

Looking forward to welcome you back in a near future.

Warm regards,
Pedro Brás
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Sitting outside this bar. Wonderful place on old Porto. But drinks not good and toilets dirty so sad as the place is so beautiful. Don’t like to do this but no tip as the place was so dirty. Drinks short and not the best.

Stayed: October 2018, travelled with friends
Thank preston2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 4 weeks ago

Dear Mr. preston2016,

Thank you for your review regarding your experience at Pestana Vintage Porto Hotel.

We appreciate your feedback regarding our location in the old part of the city.

We regret your experience in our bar, we will share your feedback with our bar manager for him to analyze and take proper actions.

Once again, we apologize for your experience.

Looking forward to welcome you back in a near future for us to have another opportunity to change your mind.

Warm regards,
Pedro Brás
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My wife and I just spent 11 days in Portugal. We enjoyed our entire trip, but our visit to Porto and the stay at Pentana was the highlight of our trip. We had a room with a balcony overlooking the river. A must if you can swing it. The location and the service is top notch.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank bobvandbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 4 weeks ago

Dear Mr. bobvandbob,

Thank you for your amazing review regarding your stay at Pestana Vintage Porto Hotel.

Your words towards your experience with us are a delight to read! Thank you for mentioning our breathtaking views and our location.

Looking forward to welcome you back in your "favorite place in Portugal".

Warm regards,
Pedro Brás
Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

We have nothing negative to say about this hotel. Nothing about is disappointed us! The hotel was in the perfect location for viewing the Douro while sipping a glass of wine, listening to music from the cafes below, and it afforded amazing views of the bridge. Views were beautiful both during the day and at night. The bathroom was gorgeous!

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank TheresaM544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 4 weeks ago

Dear Mrs. TheresaM544,

Thank you for your amazing review regarding your stay at Pestana Vintage Porto Hotel.

It is a pleasure to understand that you had a memorable time with us. Thank you for your kind words towards our privileged location, our breathtaking views and to the gorgeous bathroom in your room!

Looking forward to welcome you back in a near future.

Warm regards,
Pedro Brás
Front Office Manager

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Reviewed 5 weeks ago

Facility located next to the Douro and near many activities and sight seeing areas, the port wine producer tour and river tours for example.

Facility was very comfortable, everything we needed, staff very attentive and efficient. We were pampered in a good way. This hotel added value to our trip. The local restaurant recommendations by the staff were excellent.

The breakfast buffet offered by the hotel was outstanding,
; it is a good value especially if you eat a good size breakfast.

Stayed: October 2018, travelled as a couple
Thank Ralph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_PestanaPorto, Gestor de Front Office at Pestana Vintage Porto, responded to this reviewResponded 4 weeks ago

Dear Mr. Ralph L,

Thank you for your kind review regarding your stay at Pestana Vintage Porto Hotel.

We are very pleased to understand that we exceed your expectations due to our location, our outstanding breakfast and particularly our staff.

We are looking forward to welcome you back in a near future.

Warm regards,
Pedro Brás
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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