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All reviews quiet square small lounge the river bit dated interesting city trindade metro station shops and cafes sized room uphill walk good points porto visit tea bags tour bus room was clean and comfortable place to sleep buffet breakfast hotel location
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1 - 6 of 635 reviews
Reviewed 19 September 2018

I stayed here for 9 nights recently. The staff were very friendly and helpful, the room was OK, and the hotel was well situated. The only problem was that breakfast only started at 7:30am, which makes it a bit of a rush to make an 8:30am meeting on the other side of town.

  • Stayed: September 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank Audiman61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

Walking distance from major metro station, lots of restaurants nearby.
Hotel has tickets for the Hop on tour bus, and the breakfast has lots of options.
Important for tourists from the states to remember our star rating system differs.
The staff, Armanda Silva and Maria Jose were very friendly and helpful.
Housekeeping did a great job.

Room Tip: rooms in the back have less noise
  • Stayed: September 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank MonicafromMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

Perfect choice in porto. Close to the river and old town. Excellent breakfast. Safe box in the room. Friendly staff, easy and efficient check-in. Beds a bit hard - the only negative I can find to say. Lots of bars in the neighbourhood.

Stayed: August 2018, travelled with friends
Thank karl11614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaoMargarido, Diretor de Vendas at Best Western Hotel Inca, responded to this reviewResponded 29 August 2018

Dear Karl,

Thank you very much for your kind feedback. We are really glad you enjoyed staying with us and especially that you enjoyed our beautiful city!

We are really happy that our staff was able to make you feel at home and that our breakfast was of your taste!

We also thank you for referring the problem with the bedding, we will take action to make it better for our future guests.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2018 via mobile

Situated in walking distance from city center.
Rooms old fashioned but very nice. The breakfast was wry good and serve in an elegant dining room.
Parking offered in nearby parking house. Staff friendly and helpful.

Stayed: July 2018, travelled as a couple
Thank Banditb2b2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaoMargarido, Diretor de Vendas at Best Western Hotel Inca, responded to this reviewResponded 29 August 2018

Good morning,

Thank you very much for your kind words.

We are glad you had a pleasant stay with us and that you enjoyed our breakfast and team.

We hope to see you again with us!

Best regards

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Reviewed 11 June 2018 via mobile

Very dated, almost gloomy.

Whom ever rated this hotel was looking at the stars (in the firmament) and not at the conditions of the hotel.

The furniture is faded, towels are scarce and so are the pillows.

Not happy.

Stayed: June 2018, travelled with family
Thank Orlando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoaoMargarido, Diretor de Vendas at Best Western Hotel Inca, responded to this reviewResponded 3 July 2018

Dear Orlando,

Thank you for your feedback.

We are really sorry you did not enjoy staying with us. I want to inform you that we plan to more renovations at the end of the year but regarding towels and pillows, our guests are always welcome to ask for more at the reception if they want!

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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