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Free cancellation until 04/02/22
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Free cancellation until 30/01/22
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Reviews (2,173)
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All reviews galapagos tortoise resident tortoise beautiful botanical gardens beautiful hotel pool area courtesy bus nothing is too much trouble half board steep walk a la carte menu without exception rooms are spacious superior room lovely pool balcony overlooking third floor every member of staff
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Reviewed 28 November 2021

The hotel was friendly and helpful beyond expectations right from the start when we arrived outside in our hire car and were greated with, " leave everything to us and we will take you to our gardens to relax"! The website does not do justice to the very high quality of the gardens, communial areas and rooms which were all fantastic. Even their giant tortoise, Colombos, posed willingly for photos! The service in the restuarant was polite, attentive and dignified; the rooms spacious, very quiet and clean; the gardens enourmous and quite beautiful. The situation is more-or-less in the centre of town 20 mins walk downhill to the harbour (I would recommend their free and frequent shuttle bus for the return, howeever); and oasis giving easy access to the main higway in the South of the Island; and the grounds have spectacular views over the town and hillside! For four nights at under 1000 EUR (with two evening meals, a lunch and drinks), we felt safe and welcomed - I would recommend anyone to try this little gem out soon!

Room tip: Ample secure parking off road.
Date of stay: November 2021
    • Location
    • Sleep Quality
    • Service
Thank DaveWoodnutt1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 November 2021

This is an old style hotel, with a wonderful garden, beautiful rooms and a sizable and nice balcony, The service of the staff is extraordinary. Breakfast is an experience. It really does not get any better than this... for me.

Date of stay: November 2021
Thank Torgeir J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 November 2021 via mobile

The hotel is set in absolutely beautiful gardens. My room had a balcony overlooking them and the view was stunning. You could hear the birds. The room was very spacious, comfortable and with a beautiful bathroom. Robes and slippers were a lovely touch. The pool is fantastic and the sauna great. It was cleaned between uses. The food was delicious. A special mention must be made for the service which was truly exceptional - all the staff were a delight and couldn’t do enough for their guests. Everything felt very Covid secure. I had a very special visit which surpassed my expectations in every way. I cannot recommend this wonderful hotel highly enough!

Date of stay: November 2021
Trip type: Travelled solo
2  Thank Leximortoni
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 November 2021

Our second (and not the last) visit to this lovely hotel. Situated in a quiet are above Funchal with lovely views and in beautiful grounds. Excellent restaurant, good food, well served. The staff are so helpful and welcoming, nothing is too much trouble . Lovely pool area with a bistro for lunchtime so no need to leave the hotel but if you do there is a free shuttle down to Funchal .
So relaxing.

Date of stay: November 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank K7250SBbobc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 November 2021

What a wonderful experience my wife and I have just enjoyed at the excellent Quinta Jardins do Lago. The hotel is pristine, full of character and nestles in fabulous gardens. Add friendly, efficient and caring staff and you have a recipe for a thoroughly enjoyable stay.

The hotel is up a hill a short distance from the town centre, as the crow flies but there is a regular shuttle bus on weekdays. We didn’t walk down because we did not need to. Taxis were reasonably priced, about 7 Euros for the return journey.

We ate in the restaurant several times and the food is very good, a bit pricier than the restaurants we used in Funchal centre but the ambience and the quality of the food justified the higher price. The service is attentive and professional and the food is tasty and well presented.

Breakfast in the garden is a joy. What a treat to be eating outside in shirtsleeves in November.

I don’t think we have ever stayed anywhere as tranquil or as elegant. Thee is nothing showy, or pushy about the hotel or its quietly efficient and attentive staff. It really is a lovely place.

November is a tricky month for a short break. The weather in Funchal is not hot but it is warm enough to sit around the swimming pool in the shade. The pool area is very pleasant with plenty of comfortable sun beds and umbrellas

We thoroughly recommend this lovely hotel. It was our first visit but we will certainly return next year.

Room tip: All rooms have a garden view. There is a lift.
Date of stay: November 2021
    • Value
    • Location
    • Service
2  Thank PeterSurrey2h
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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