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1 - 6 of 259 reviews
Reviewed 3 March 2020

The hotel is in a little side street off the main road Rua 5 de Outubro. It is a quiet location. Some rooms are looking onto the Rua dos Netos and some over a vacant lot onto Rua 5 Outubro. Good points--- very friendly and helpful at reception, restaurant and cleaning staff . Very clean. A good roof sun deck overlooking the city to the harbour and sea. Plenty of seating area at reception and a small library. Restaurant on 6th floor. Free access to internet terminal near reception. Restaurant opposite and corner shop along the street, sells everything. This is a 3* hotel no frills, good rooms. Lift. Car parking is in a multi-story on Rua 5 Out. not part of the hotel, but they have a special deal with them, show your hotel card and the car park gives you a pass card were you can go in or out at any time day or night the cost is only €2.50 per day. There is no street parking. Only one down side to this hotel was that the food wasn't fantastic, only a choice of 1 meat or 1 fish meal. I believe that they are going to expand the hotel onto the vacant lot and have a pool on the roof, and upgrade to 4* . The hotel is about 8 min. walk down hill to the main street and sea front. Busses pass the hotel on the Rua 5 Out.

Room tip: High floor
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Brian S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Isaac Gomes, Diretor-Geral at Hotel Orquidea, responded to this reviewResponded 25 November 2021

Dear Sir/Madam,
Thank you very much for your comments about us.
We are glad to know that you enjoyed your stay with us.
Looking forward to welcome you again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2020

i cannot understand the negative reviews-they must have been in a different hotel to me. The situation of the hotel near to the old town was excellent; the room, apart from thy bathroom which did have limited access,was large, clean and comfortable. Breakfast was good and plenty of choice; staff were always smiling, at least to us, and keen to offer advice.
Could not and would not criticise thsi hotel

Room tip: 301 was ideal
Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Wanderer803929
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IsaacGomes, Diretor-Geral at Hotel Orquidea, responded to this reviewResponded 27 January 2020

Dear Sir/Madam,
Thank you very much for your comments about us.
We are glad to know that you enjoyed your stay with us.
Looking forward to welcome you again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

I spend some days in the hotel with my family during the year end, and I was not impressed.
The staff was very friendly and the rooms were always clean, bu don't expect a lot from the room facilities as rooms are small and soundproofing between rooms is very weak.
Breakfast and meal offer/options is very limited.
The only outstanding place in the hotel is the roof top when in fact is probably one of the best spots in the island to see the firework. But even this space can have much more utility with the appropriate conditions.
Location is good to walk in city center.
We had an issue with the lunch arrangement that management was not able to deal with and did not act professionally in order to ensure customer satisfaction.

Room tip: Stay in the top floors and away from elevator/AC machines
Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank CMorais
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Isaac Gomes, Diretor-Geral at Hotel Orquidea, responded to this reviewResponded 25 November 2021

Dear Sir/Madam,
Thank you very much for your comments about us.
We are glad to know that you enjoyed your stay with us.
Looking forward to welcome you again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2019 via mobile

Only good thing about this place was location, they don't use rooftop bar and you can't buy drink whenever you want as the bar downstairs only opens certain times of day, when arriving for breakfast you was lucky to see staff with smile on their faces, and as for pool well we never seen one, I go to funchal every year and this was the most unpleasant stay we ever had.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank Wenykim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IsaacGomes, Diretor-Geral at Hotel Orquidea, responded to this reviewResponded 15 January 2020

Dear Sir/Madam,
Thank you very much for your comments about us.
We are glad to know that you enjoyed your stay with us.
Looking forward to welcome you again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2019

Located about 10 minutes walk from the main harbour the hotel is ideal for tourists and for businessmen. My room on the 5th floor had a balcony with table and chairs and mainly a view of rooftops. The room was well equipped and there was plenty of hot water and air conditioning was available in bedroom. Breakfast was a little better than continental with scrambled egg and some other modest hot options available. I stayed on a half board package and the evening meal was waitress service of 3 courses with some choices available. Mainly fish or meat.. The views from the restaurant on the 6th floor are excellent with a clear view down to the harbour and up the hillside away from the centre. There is a rooftop terrace on the 7th floor with even more spectacular views of Funchal in all directions.

Room tip: Rooms on higher floors offer better views and are probably a bit quieter when traffic starts moving in the early morning.
Date of stay: November 2019
    • Rooms
    • Cleanliness
    • Service
3  Thank JEFFREY G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IsaacGomes, Diretor-Geral at Hotel Orquidea, responded to this reviewResponded 15 November 2019

Dear Sir/Madam,
Thank you very much for your comments about us.
We are glad to know that you enjoyed your stay with us.
Looking forward to welcome you again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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