An amazing hotel with incredible view. Unbeatable. You can see the beautiful Funchal landscape either from the rooms or from the pool outside. The hotel staff is really kind and always help you in a good way. We lived here for a week and only one person was rude and his name was Castro (One day when I wanted to give my room card to the reception since I was going to a dolphin safari and didn’t wanted to loose it, he was rude and pushed the card back to me and said: it’s better if you have it.. but another guy helped me just a second later. He should learn from all the others, they are doing a great job.
The hotel have a pool outside with a lot of sun chairs but they do even have a pool inside at the spa and jacuzzi which is really nice. In the pool inside you have 3-4 different buttons to press on in order to get some relaxing water bubbles and other stuff which is nice. You also have sauna and steam sauna which is perfect since there is a cold shower just outside which makes it a great mix and then relax on the comfortable beds. You can also enjoy a great massage, manicure or a mud cleansing. The massage was really good (I recommend it), they had like an offer at that time, we paid 48€ for 55min of massage including back and feet brush with raspberry seeds. I also tried the manicure and it was nice, 55min for 15€. After the massage they also have a relax room where you can chill and relax and have some tee and light up a candle, really cozy.
We had breakfast and dinner included in our package and the breakfast was good everyday but the dinner was different from day to day. One day the dinner got 4/10 points and another day 10/10 and the third day 6/10 which gives the food in general 8/10 so I’m happy overall.
The price for the spa is 5€/day per person and so is the gym which I feel is weird but we are not talking about a 100 dollars so it’s pretty ok, just add the price for gym/spa to your total price for the hotel and everything is all good, an idea is to include that in the total cost but not necessary. The hotel is overall very clean and you get a bottle of water everyday after they clean your room. It’s located really close to La Vie shopping mall which is open 10-22 everyday and you can get there by foot maybe 10min not more. You can also take a taxi and they usually take between 5-10€ if you are really lazy, haha :) I will definitely come back to this hotel since it has everything you need.
One thing they could do better is the menu for the drinks and food close to the pool since it’s hard to see the text and you have to press in a certain area in order to see what they have to offer, it’s not a big deal but just a small adjustment. The first day you’ll get one orange towel per person and you’ll keep it during the whole vacation so you can use it in the pool area or at the spa. Except if you choose a treatment, the spa area will borrow you a towel so you don’t have to bring yours.
The price for a typical drink like Mojito beside the pool is 6€ and make sure you try all of the flavors, they are really good since they have, mojito with strawberry, kiwi, mango, pineapple, coconut.
The WiFi is impressive to be honest, they have a flat screen on the room but I never used it.
Make sure you take a day to visit the shopping mall called Forum Madeira which is approximately 10min from the hotel and it’s definitely worth visiting, 8-10€ with taxi. If you are in need of a ATM, no worries you have it at the entrance of the hotel, just beside the reception which is really good but we learned that it’s better if you choose one of the other ATM which is between 10min from the hotel since they charge you less than the one at the hotel.
They even have a smokers-room located in the same floor as the reception which is really cool and I’ve never seen one of those in a hotel. One thing you don’t wanna miss is the wonderful sofas they have in front of the reception. The last day I was planning to steal one of those and take it with me to Sweden haha jk but for real they are really nice. 5/5 ⭐️ for this hotel.
