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“Lovely relaxing break in Madeira”

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Suite Hotel Eden Mar
Ranked #6 of 86 Hotels in Funchal
Certificate of Excellence
Fareham, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely relaxing break in Madeira”
Reviewed 22 April 2012

We returned from a lovely week at this hotel last week and have to say thoroughly enjoyed ourselves. Hotel is very nice, relaxing and nothing too much trouble for any of the staff. We were Bed and Breakfast only and breakfasts were excellent - could not fault it.
We used several of the restaurants nearby and found the Chinese, Indian, Italian and the Steak Restaurant to be very good quality and reasonable - and even better that they were only 5 mins from the hotel.

We loved Funchal - and visited several times - and would definately return to the Eden Mar in the future.

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
3 Thank madlainey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, 22 April 2012
Dear Guest,

It is good to know that you had a good time in Madeira, and thank you also for your sharing your opinion about Eden Mar.

It will be a great pleasure to welcome you in a near future,

With warm regards,

Muito obrigado
AP

. ..
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Wiltshire
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 April 2012

Picked the Eden Mar based on other reviews and have to say that the Eden Mar lived up to expectations. We had a suite on the top floor, very spacious, very clean, Very comfortable (huge bed). The hotel itself was really nice and all staff very helpful and friendly. Excellent facilities and very nice menus (we went room only however, but did eat in the hotel a couple of times). The atmosphere of the hotel was also really nice and friendly. We did have an issue with a noisy air con fan in the roof but this was dealt with immediately by the staff - i think this shows that they really do want you to enjoy your stay at the hotel. Overall, i would recommend this hotel to anyone looking to stay in Madeira.

Room Tip: Ground floor rooms seem less private as people wandering around can look in.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, 14 April 2012
Dear Guest,

Just a short note to thank you for your opinion about your first holiday experience at Eden Mar.

I am happy to learn that you had a positive first visit and also to know that we were able to find a solution for the problem occurred.

Hope to meet you in a futures visit to Madeira.

Warm regards,

Muito Obrigado

Antonio Pais

. ..
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Weston-super-Mare, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2012

We have just returned from a fantasic week at the Eden Mar. My husband and I had our honeymoon in Madiera 21 years ago. We stayed then at the Calton Hotel, which popped into to have a little look. So pleased we tried a different hotel this time.
We cannot fault the staff, food or facilities at the Eden Mar. When we first arrived we were greeted by a very friendly and helpful receptionist (Cecilia). Nothing was too much trouble and she explained everything about the hotel in detail.
We had a Junior Suite on the 3rd floor which was spacious and clean. We had the sun on our balcony from 2.30 onwards, which was lovely following our return from our daily walk. (We always had too much food at breakfast)
We stayed half board and ate in the buffet restaurant every night. The food was different each night and prepared to a different theme.
Madeira is a wonderful island and we would recommend staying at the Eden Mar.
Thank you to all the staff for adding more memories and we will return, but this time much sooner!!!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank PhilpK71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, 14 April 2012
Thank you for sharing your opinion with so many other holiday makers.

Also thank you for let us know that you had a good time in Madeira and did get advantages of the different services & facilities of our resort.

Please do not wait another 21 years to come back and if you decide to visit us soon do not hesitate to contact us for anything your might need.

With Warm regards,

Muito Obrigado

Antonio Pais

. ..
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Wrexham Wales
Level 4 Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 31 March 2012

This is the third time we've stayed here and fourth at a porto bay hotel. It was immaculate, the staff very friendly yet efficient and the food and entertainment were excellent. I really enjoyed my wide variety of cocktails and really can't recommend madeira or this hotel enough.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank lizzieWrexhamWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, 3 April 2012
Dear Guest,

Thank you for your support by staying in the Port Bay hotels and thank you in particular for your post about your holidays at Eden Mar.

After your post Eden Mar hotel managed to get the 3rd position on the tripadvisor ranking, among so many beautiful hotels in Madeira.

I wrote a message to my team saying that even if this position is valid only for one day, that they should be very proud of their achievement as this is one of the best public recognition they could ever receive.

Thank you to all of you who contributed with so many comments shared with such a vast audience.

MUITO OBRIGADO

See you soon,
Antonio Pais

. ..
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Winchester, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 March 2012

We have stayed in this hotel complex 8 times now and the quality of service, the rooms and facilities and the food has always been first rate. We are welcomed back like old friends by the staff who are very helpful - nothing is too much trouble, even answering a lot of questions we have about life and work in Madeira.

The Atlantida restaurant offers one of the most sumptuous buffets for breakfast and dinner that I have experienced. The variety is huge and the range is different every night of the week. The waiters and the restaurant manager, Alexandre, provide an excellent and very friendly and personal service.

The Eden Mar is part of a complex which all share very nicely landscaped grounds with lush planting around a series of outdoor and indoor pools. The grounds are meticulously maintained and most of the plants are well labelled for those that like horticulture. The grounds and all the rooms look out over the sea although the hotel does not sit right on the shore but above a public Lido which cannot be seen from the hotel. Sea swimming is not a major part of a holiday in Madeira so this is of little consequence.

The Eden Mar is about 1.5 miles from the centre of Funchal but operates a courtesy bus to take you there if you do not want to make the pleasant walk. Taxis are plentiful and reasonable. There are shops nearby and a good sized supermarket lie below the hotel.

We always rent a car and the hotel has a parking garage as well as an open parking area. Use the garage in preference since the parking bays outside are very tight and it is easy to suffer a dent or scratch.

Finally it is easy to get onto the motorway system from the hotel and with the new roads and tunnels that have been built with EU money over the last 10 years every part of the island is withing easy reach. The walking is superb but you do need a head for heights if you walk the many levadas!

Room Tip: Some of the rooms can be a bit shady so ask for one with a westerly aspect
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, 28 March 2012
Dear Guest,

First off all THANK YO so much for your continuing support by staying with us so many times.

Also thank you for the public praise of Alexander “The Great” and his team. He will be very proud of your words.

Hope to see you soon for the 9th visit to Madeira.
With warm regards,

Muito Obrigado

Antonio Pais

. ..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suite Hotel Eden Mar

Property: Suite Hotel Eden Mar
Address: Rua Gorgulho 2 | Porto Bay, Funchal, Madeira 9004-537, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#8 Romantic Hotel in Funchal
#10 Family Hotel in Funchal
Price range (per night): $132 - $1,459
Hotel Class:4 star — Suite Hotel Eden Mar 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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Also Known As:
Suite Hotel Funchal
Eden Mar Madeira
Suite Hotel Eden Mar Madeira/Funchal

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