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Diego jesus
Hawthorne, California

Do NOT stay here! Door doesn’t open!

1.0 of 5 bubblesReviewed 9 Sept 2023
The outside door code stopped working. We called the phone number for these apartments but nobody answered. We were outside for 2 hours and eventually the second door outside opened. I called the button for inside help and asked the clerk for help since the code wasn’t working anymore: he was extremely rude and annoyed that I had pressed that button for help; reluctantly gave me a new number and spoke to me as if we were stupid. It was a very bad experience. I will NEVER book again with them, as I fear not being able to open the door snd find anybody to help me. They don’t answer the phone!
Date of stay: September 2023
Room Tip: Do not stay here! Awful customer service!
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
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1 - 6 of 100 reviews
Reviewed 27 August 2023

Bad impression. Not clean bed and pillow didn't smell clean. Dead bugs in the corner s. Sofa was extremely dirty the building not good exterior the o ly thing nice was the remodeled bathroom the size of the apartment is ok for a couple not a family of 4. Too small

Date of stay: November 2022
Trip type: Travelled with family
Thank leiricc2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2022

the sofa bed was not clean... the bed linen and pillows did not smell clean... there were dead bugs in the corners. this place was not what I was expecting. My husband found this place in Amex travel website and the information was misleading.

Date of stay: November 2022
    • Value
    • Location
    • Service
Thank leiricc2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2022 via mobile

Very large 1 bedroom apartment. Renovated and clean. Very close to everything the area offers.

Things to be aware
- address given was wrong. We ended up ringing a private home. They said that this has happened repeatedly, so it was not our fault 😅

- the building is next to tram 28. There are two stops, one each direction, one on uphill direction and one in downhill direction. Trams going in both directions can be heard from bedroom loudly. But, downhill going tram makes an extremely loud noise when it breaks for the tram stop (metal on metal screeching noise)

Things can be improved
- they did not unload the dishwasher from previous people, expecting that we did that.
- shower head did not stay steady and slid all the down in about 10 seconds. Continuous battle with pulling it up.
- there is shampoo and bath gel, although quality was pretty bad. But, no wash cloth for the gel. You may want to bring it or you may spend a lot of time to find one to buy.
- although kitchen had dishes, glasses, pots, etc. It was not stocked with basics like tower, napkin, spices, etc. I would have expected better from a short term rental.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank sfsv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2022

For your information. When booking their pictures promised us to have big windows and a great view, but we didn't get neither of them. We were extremely disappointed and asked for some compensation ending up getting any. There is hot water enough for only one showerer at once.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank 731henria
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2019

The 1-bed apartment we booked during October 2019 was very good. It was really easy to access, with an emailed code from the proprietors and let us in to a good space with the apartment also accessed by a code. There was a simple but quite large bedroom and a kitchen-cum-lounge with a sofa bed - all simply and neatly decorated with a few well-chosen pictures on the wall. The main positive of this place is its very central location - not far from the two main railway stations and the centre of Lisbon, with very easy access to many restaurants and bars.

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
Thank Sid97
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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