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varchat
San Antonio, Texas

Lovely historic boutique hotel

5.0 of 5 bubblesReviewed 3 weeks ago
This small hotel is ideally located in the Alfama district within easy walking distance of two top attractions, the castle and the cathedral. The Deluxe king room and bath facing the courtyard was quiet and spacious. Staff were friendly and accommodating. Food at Audrey’s was outstanding; be sure to get the breakfast package, it’s a full serve menu. I used the spa for a massage and it was outstanding as well (I never use a spa on vacation). If a boutique hotel and this sector of Lisbon is your thing, don’t hesitate to book here.
Date of stay: May 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,346)
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Traveller rating
1,182
127
24
8
5
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All reviews hotel driver alfama area lovely boutique river view beautiful hotel old lisbon our honeymoon junior suite beautiful room tram stop perfect location a wonderful stay third floor quiet street excellent breakfast small hotel pastries
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11 - 16 of 1,346 reviews
Reviewed 3 weeks ago

Absolutely the place to be discovering alfama and fado
Loving place for a short trip near the airport.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jldebauche
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

This hotel is beautiful and perfectly located in Lisbon. Furnishings are top notch, and our room was outstanding. Service was excellent. Breakfast was great. We had a family emergency that caused us to change our plans, but the hotel was completely accommodating, and we were so grateful. Strongly recommend this hotel.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mollydR3616JB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Our stay at Santiago de Alfama was truly such a luxurious experience. The staff is warm, friendly, professional, and always willing to help. Our room was spacious, bright, and inviting. The bed was extremely comfortable and the shower was large and relaxing. I recommend adding breakfast to your stay. The breakfast was delicious and a must have. I also was able to get a treatment at the spa and that was lovely as well. Truly cannot recommend this hotel enough. It was one of the highlights of our entire trip to Portugal.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank elkcho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heleen UItenbroek, General Manager at Santiago De Alfama - Boutique Hotel, responded to this reviewResponded 5 days ago

Dear elkcho

We are thrilled to hear that your have enjoyed your stay at our Santiago home and have felt welcome and well taken care of by our warm and attentive team. We will be sharing your kind and motivational feed-back between all of our staff.

Hoping to welcome you back during one of your next trips.

With kind regards

Lana

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great quiet location. Well trained professional friendly staff. Good restaurant and very nice breakfast

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SCC626
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heleen UItenbroek, General Manager at Santiago De Alfama - Boutique Hotel, responded to this reviewResponded 5 days ago

Dear SCC626


Thank your so much for your kind words. We will be very pleased to welcome you back again on your next trip to Lisbon.

Kind regards

Lana

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We throughly enjoyed our stay at this magical hotel. In the heart of the historic district, we were able to enjoy well appointed rooms and truly excellent service along with delicious meals from breakfast to romantic dinners on their peaceful and lovely patio. With spectacular views in every direction walking distance away, we thoroughly enjoyed our four night stay and wish we had had longer.

We’re telling everyone we meet during our travels though Portugal, about this gem of a boutique hotel!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank So Cal M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heleen UItenbroek, General Manager at Santiago De Alfama - Boutique Hotel, responded to this reviewResponded 5 days ago

Dear So Cal M

Thank you so much for your feed-back. Our team is absolutely delighted to know that you have such a memorable experience at our hotel!

We are driven by the positive comments of our guests and there is nothing more inspirational than to know that our team has made you feel welcome and well taken care of.

We hope to welcome you again.

Kind regards

Lana


Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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