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“Anticipating a fantastic stay” 5 of 5 bubbles
Review of Heritage Avenida Liberdade

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Heritage Avenida Liberdade
Ranked #3 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
New York
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Anticipating a fantastic stay”
5 of 5 bubbles Reviewed 20 March 2012

We've not been to the Heritage Av LIberdade (yet) but I had to write this review in advance. Since settling on this hotel for a long weekend, I have been nothing but impressed by the level of service, attention to detail, and follow-up by the hotel. The booking process was easy and helpful. Every eMail, we've sent has been promptly answered with information that is appropriate and relevant. I feel like we will be in incredibly safe hands once we get to Lisbon (middle of April). Our first impressions of the hotel and of Lisbon are fantastic. We cannot wait to get on the plane to enjoy the hotel and our stay.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank eawnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
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Plymouth, Devon
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

This is a lovely little hotel and, despite a few small issues that hotel staff dealt with extremely promptly and professionally, we enjoyed our time here as guests. On arrival, our taxi driver ripped us off - the fare from the airport was showing as just under 10 euro. Suddenly it leapt to 13. My husband actually tried to tip on top of this, asking for 5 euros change from 20 and the driver pleaded ignorant and went off with the 20. The porter at the hotel understood what happened and tried his best to stop the taxi driver, which we didn't expect and were grateful to him for. Be warned as we understand this happens quite a bit! NB. our return journey fare was less than 10 euro!
After checking in, our standard room was lovely, but the toilet seat was slightly broken. We asked if there was another room available; again, the gentleman on reception apologised and upgraded us to a slightly larger corner room with two large windows and larger bathroom. Again, we really appreciated this.
Despite neither of us being Port drinkers, we did enjoy the complimentary port available in the reception/bar area. We also liked the selection of DVD's for one evening when we were too tired to stay out and about.
We also really appreciated the local knowledge and recommendations that the staff took time to pass on. For our final evening, they booked us in for dinner at Sacramento - which we'd really recommend for food and atmosphere. What was a little surprising was that the restaurant staff seemed to have mixed us up with another couple, as they kept saying congratulations and 'this is a special occasion'. We were too polite to put them straight, but were pretty amused and a little embarrassed when they brought out a cake and candle with the words congratulations written in chocolate at the end! We still don't know what this was about and what the occasion was supposed to be!
All in all, we enjoyed the location of the hotel, which was within walking distance of everything. Despite the cold and cloudy weather, we made the most of our time here, knowing that the Heritage was a quiet little haven among the hustle and bustle of city life.

Room Tip: Corner rooms mean more windows. The higher up, the better the view. This also means weekend noise...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jamron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 18 March 2012

This is one of the best hotels I stayed in. Very good service. The staff was well trained but in fact you feel the human touch. We spent very nice moments here.
Thankssss

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

I went for this hotel owing to the good reviews on tripadvisor, we were not disappointed. On arrival a bell boy rushed to the door to let us in. The reception staff were friendly, spoke good English (who doesn't in Europe?) and were keen to introduce us to the excellent hotel facilities- which included free port (we didn't drink that much- because how far does one push it?) and a lovely little tea room with 20 or so teas to choose from.

We went up to our room, in the attic, on floor 6. Even the lift, decorated with a photo of the Lisbon tram 28, was very cute. The room was very modern and classy with a larger-than-average bathroom. The bed was very comfortable too. There was a DVD player and TV (not that we used the DVD player.)

There was a little (very little according to my fella) gym downstairs with a jet pool with a lovely mural on the wall. More freebies here; water and apples.

The breakfast was lovely. Supposedly not included according to expedia, but to our happy surprise the 14 euro buffet was included. A mix of meats, cheese, cereals, hot breakfast, fruit and freshly squeezed juices.

In summary, hard to fault this hotel, perhaps if you were a fitness freak you may find the gym a little small and un-airconditioned, but as I'm not I choose not to include this in my rating. Highly recommended.

Room Tip: I think in the off season, we got a nice room by virtue of it not being full, probably goes for the...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KatieB97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

class hotel with professional staff .good breakfast served until midday. rooms spacious and comfortable a very pleasant stay.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tomandbridie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Avenida Liberdade

Property: Heritage Avenida Liberdade
Address: Avenida da Liberdade, 28, Lisbon 1250-145, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Lisbon
#4 Family Hotel in Lisbon
#6 Romantic Hotel in Lisbon
#9 Green Hotel in Lisbon
#11 Business Hotel in Lisbon
Price range (per night): $211 - $1,253
Hotel Class:4 star — Heritage Avenida Liberdade 4*
Number of rooms: 42
Official Description (provided by the hotel):
Heritage Avenida Liberdade is a small boutique hotel in the historic center of Lisbon. Located at Lisbon's main avenue - Avenida da Liberdade - this 18th-century townhouse is decorated by the Portuguese architect Miguel Cancio Martins. Subject to careful rehabilitation the hotel has come back to life by dint of a project of a unique nature. ... more   less 
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Also Known As:
Heritage Av Liberdade Lisbon
Heritage Av Liberdade Hotel Lisbon

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