The hotel is perfectly located near the Orient metro station which is the line to and from the airport. Near the hotel is also a large shopping mall Vasco da Gamma with eveyrthing that you might need (including restaurants and supermarkets).
-beautiful hotel with warm and elegant design
-the rooms are comfortable
-location near the metro and shopping mall
-the reception from the hotel requires improvement in the service, urgently.They're slow, not efficient and not welcoming. This is essential for a hotel in this level.
-the main door of the hotel requires, as stated on the photos of the hotel, staff to open to the gast or to keep them open. We've arrived at hotel by car a couple of times and there was no one to assist in front of the hotel, the guests had to open the heavy doors by themselves which is VERY inconvenient when you are with suitcases or shop bags. The receptionists simply looked at the guests and didn't do a thing. Unacceptable.
We might not return to this hotel.More
- Free Wifi
- Breakfast included