Stayed here three nights. This is run down and old compared to other options at the same price in better locations. The elevator is downright scary. A large group of us were in town for a major event and this place was bottom of the barrel amongst all of our friends. Our friends all paid about the same and stayed at way better, more modern places than this by the exhibition grounds. We chose this place because it looks close to barrio alto on the expedia map. It's not. In fact, it isn't really close to anything worthwhile.
During our visit, the front desk sent us merrily walking up a steep hill to a closed restaurant, sent us to what turned out to be a known and notoriously slummy (among the locals) part of the beach on overcrowded public transportation, and suggested a nightclub where a friend (also a guest of this hotel) was robbed and beaten. Upon returning from the robbing and beating incident, front desk staff, despite speaking OK English, made no effort to communicate with the Portuguese people we needed to work with (we don't speak Portuguese).
Next beef - we purchased wifi access and were given a card with a username and password. Which the maid stole or threw away while we were out. Upon telling our amigos at the front desk, they grudgingly replaced our access card with a total of three non-working cards. We finally got a username with like 12 minutes of access despite paying for two hours. Losing a few buck is no big deal. Running up and down stairs for twenty minutes trying to figure this out in the process of losing a few bucks was infuriating.
Next- these guys have actual, metal keys for the rooms that they will not let you take out of the hotel. So, you have to ask the wonderful staff to have the key to your room every time you come back. I felt like I was asking my dad for something.
- Official Description (provided by the hotel):
- The VIP Executive Diplomatico Hotel is a four star hotel with a unique design. With 90 rooms all equipped to provide the highest comfort both for leisure and business travellers. After a working day you can have a drink or a cocktail at the Hotel Bar.For events the Hotels offers 4 meeting rooms where you may hold meetings, seminars and conferences.The Hotel VIP Executive Diplomatico is located in the Downtown Lisbon, next to Marques do Pombal square and the Parque Eduardo VII. Its privileged location makes this Hotel the perfect choice for both business and leisure travellers. ... more less
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- Also Known As:
- Vip Diplomatico Lisbon
- Hotel Vip Diplomatico