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“Outstanding Service”
Review of Dom Pedro Lisboa

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Dom Pedro Lisboa
Ranked #58 of 248 Hotels in Lisbon
Certificate of Excellence
Burlington, Vermont
1 review
“Outstanding Service”
Reviewed 28 March 2012

Great hotel. Definitely stay in the tower rooms for magnificent views of the city and Tagus river. Everyone from the desk clerks to the wait staff to the maintenance crews were extremely friendly and helpful. We had a problem with the internet in our room (due my computer's configurations) and two maintenance crew members were at our room within minutes to help us fix the problem. The hotel is not in the city center, but cross the street and you can take one of several buses that get you to any part of the city within 5-10 minutes. Great parks nearby.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo_Fernandez, Manager at Dom Pedro Lisboa, responded to this review, 5 April 2012
Dear Guest,

First of all, thank you for choosing the Dom Pedro Palace as your home in Lisbon. We are glad to know that you enjoyed your stay and our customer care. We hope to receive you in the future in your next visit to Lisbon.

Your sincerely,

Guillermo Fernández
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,392 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
London, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 March 2012

This was the first stay. There are a few bus routes whish stop very close to the hotel, the number 83 from the metro at Marquês de Pombal metro station or from the airport for instance. The city centre was a nice 20 minutes’ walk away across the rolling hills of the city.

The room was slightly dated in its looks with a bathroom the size of usual hotel rooms! The bed was huge and comfortable; the room equipped with a flat screen TV, fridge, internet (extra charge) and an electronic safe. The room was quiet from the usual guest noise in the corridor thanks to an internal door between the room and the main door. My room faced the back, towards the right hand corner, and 8 floors up this did not stop the noise of loud whirring fans which seemed to switch on around midnight each night.

Attention to detail in the hotel is excellent; beds are turned down each night with complimentary chocolates. The hotel is opposite the large Amoreiras shopping centre which includes places to eat and a supermarket.

I didn’t have breakfast here as it was expensive. The swimming pool was an additional expensive charge.

Overall a nice hotel, but a bit pricy on the breakfast and leisure facilities side. You can tell it’s a 5 star hotel , but its not as modern and fresh as others.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tripperhov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo_Fernandez, Manager at Dom Pedro Lisboa, responded to this review, 22 March 2012
Dear guest,

In the name of all the hotel staff we would like to thank you for choosing our hotel and taking the time to drop your feedback about our hotel. It is very important for us to know our guests comments so we can be constantly improving.

We will hope to see you again in your next visit to Lisbon, sincerely,

Guillermo Fernández
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
termoli
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 10 February 2012

17° floor.....great skyline!!!very good comfort,medium breakfast,but the staff...is very very good!!!

Room Tip: tower corner..is great!1708 number
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank delio r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo_Fernandez, Manager at Dom Pedro Lisboa, responded to this review, 20 February 2012
Dear Guest,

First of all, thank you for choosing the Dom Pedro Palace during your stay in Lisbon. We are glad to know that you enjoyed our hotel and we hope to see you again soon in your next visit to Lisbon.

Your sincerely,

Guillermo Fernández
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 February 2012

3 nights there for a sales seminar
Very good comfort in the (big) room. Good view on the city and Tage river from the 9th floor.
Great breakfast buffet with a lot of choice.
The only drawback would be that the hotel is a bit far from the very center (if you consider that the very center is Rossio for instance) : not for a walk (or at least 30') but only 5' taxi ride

Room Tip: ask for a room in high floors, giving on the hotel entrance side to get a city/Tage view
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NikkoParis_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo_Fernandez, Manager at Dom Pedro Lisboa, responded to this review, 20 February 2012
Dear Guest,

Thank you for leaving your kind comments, it is very important to us to know our customers feedback and we are glad that you had a pleasant stay. We hope to receive you again on your next visit to Lisbon.

Best regards,

Guillermo Fernández
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Regina, Canada
Level Contributor
238 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 6 January 2012

This hotel seemed to about have it all by providing us with a very fine room for 4 days which was quiet and with a great view, a great location, great breakfast, very helpful staff, in house recreation and exercise facilities and all in all a very pleasant atmosphere giving guests lots of good memories of staying their fine city of Lisbon!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Carl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo_Fernandez, Manager at Dom Pedro Lisboa, responded to this review, 16 January 2012
Dear Guest,

We are glad to know that you had a pleasant stay with us and in name of all the Dom Pedro Palace staff I would like to thank you for choosing our hotel for your stay in Lisbon. We will be always at your service.

Your sincerely,

Guillermo Fernández
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dom Pedro Lisboa

Property: Dom Pedro Lisboa
Address: Avenida Engenheiro Duarte Pacheco 24, Lisbon 1070-110, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#15 Spa Hotel in Lisbon
#26 Family Hotel in Lisbon
#34 Business Hotel in Lisbon
#43 Romantic Hotel in Lisbon
#51 Luxury Hotel in Lisbon
Price range (per night): $176 - $2,787
Hotel Class:5 star — Dom Pedro Lisboa 5*
Number of rooms: 263
Official Description (provided by the hotel):
Dom Pedro Lisboa Business & Leisure Hotel Located in the city center, in front of the Amoreiras Shopping and near to Marquês de Pombal and the luxury boutiques of Avenida da Liberdade, Dom Pedro Lisboa hotel has an ideal location for those visiting the capital on business or leisure. With spacious rooms, elegant suites and a luxurious Penthouse Suite with a superb view over the city, the Tejo River and São Jorge Castle, you can also relax in our SPA Aquae with indoor swimming pool, treatment and fitness rooms. Walk around the city, visit museums and historical monuments, enjoy its attractions and cultural offer, Lisbon is perfect for a city break or family getaway. At the end of the day, delight yourself at the "Il Gattopardo", one of the best Italian restaurants in Lisbon, or enjoy the traditional Portuguese cuisine at the Bistrot "Le Café". This hotel also offers a full range of services for the organization of conferences, events or meetings. ... more   less 
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Also Known As:
Dom Pedro Palace Lisbon
Dom Pedro Palace Hotel Lisbon

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