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All reviews lisbon airport comfortable stay ideal location very nice hotel public transport rooms are spacious metro city proximity sintra uber
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Reviewed 16 January 2017

Perfect hotel, amazing staff. Great hotel, close to city center, the bus is just in front of the hotel. Everything was perfect. Cozy hotel, perfect bad good for relax and sleep after all day running around.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank rsinikliyski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel D, Director General at NH Lisboa Campo Grande, responded to this reviewResponded 19 January 2017

Thank you very much! Comments like yours are the best reward to our daily work!
Hope to see you again back soon at Nh Lisboa Campo Grande

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Reviewed 3 January 2017 via mobile

The staff is the highlight here. Reception was warm and friendly every morning. The breakfast is not great. It has all the usual suspects such as bread, fruit, and postres. It's just missing everything else. Also, the coffee sucked really bad.

Aside from that, the rooms felt a little older. They were clean and didn't have an old hotel smell though. The bed was comfortable. The shower was good. Overall good stay and want something close to a metro stop.

Date of stay: January 2017
Trip type: Travelled as a couple
2  Thank mChang88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel D, Director General at NH Lisboa Campo Grande, responded to this reviewResponded 16 January 2017

Dear mChang88,

Thank you very much for your kind review. We´ll deeply analize your comments regarding the breakfast and some of our equipments.

I´ll proudly share with our team your comments due to customer service!

Hoping to welcome you on your next stay with us so that I can meet you personally.

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Reviewed 22 November 2016 via mobile

It was our first time in Lisbon the hotel is centrally located every thing is a few minutes drive by taxi and taxi in Lisbon is cheaper than other European cities. The room was clean and very spacious the front office staff were very helpful giving directions and helping us with other questions we had about the city . We had dinner at the restaurant which was really bad and the main dish was served cold the waitress was very rude and behaved as if she was doing us a favour by serving us food that evening,she didn't even ask us how our food was very bad customer service . The hotel is comfortable to stay but please do not eat in the restaurant it is definitely not 4 star quality

Date of stay: November 2016
Trip type: Travelled as a couple
1  Thank 394riazh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel D, Director General at NH Lisboa Campo Grande, responded to this reviewResponded 6 December 2016

Dear Riaz H,

Thank you very much for your kind comments regarding your stay at our hotel. I´d like to apologize for your incident during your dinner. The customer service is our absolute priority so we´ll keep working for having the best possible feedback from our guests.
Hope to be welcoming you back soon at Nh Lisboa Campo Grande!

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Reviewed 22 November 2016

I spent 4 nights here on business. The hotel is located near the university, in a drab part of town, north of Baixa. The hotel needs attention in all things. Walls and floors have dings and are generally in need of attention. Breakfast is a self-serve affair with the worst coffee machine i have seen in some time (sad, as it is a Saeco). Service in uneven: i asked for eggs once and never saw them. The fruit was reasonably fresh and there were some nice pastries. The toilet in my room malfunctioned and the mattress was old and soft. On the plus side, the hotel desk is very attentive and friendly. Wifi is pretty good. Cleaning of the room was impeccable.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
3  Thank dpatters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel D, Director General at NH Lisboa Campo Grande, responded to this reviewResponded 6 December 2016

Dear dpatters,

Thank you very much for your comments and sugetions related to your stay at our property. These comments are our best tool for keep working and giving our guest the best possible product and service.

Hope to meet you personally on your next visit!

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Reviewed 9 November 2016

This hotel offers everything you would get from any % star hotel. It is 10 minutes from the airport, although you do not hear the planes taking off at night. Rooms spacious, clean. Lobby restaurant, within walking distance of other restaurants.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank michaelc14932
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miguel D, Director General at NH Lisboa Campo Grande, responded to this reviewResponded 6 December 2016

Dear MCapr2012,

I just can say THANK YOU for your fantastic comments about your stay with us. This is the best possible motivation for us, and we are fully satisfied that you´ve enjoy your stay with us.

Hope to be welcoming you back soon at Nh Lisboa Campo Grande!

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