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Tehreem S

Great stay for our little family of 4

5.0 of 5 bubblesReviewed 11 June 2024via mobile
Amazing room and service. Everyone there was amazing. Cyril made us feel so comfortable and let us check in a little early at no extra cost. the location is great right by a lot of breakfast/ brunch places. Super cute. Right by the life of the city. We walked everywhere.
Date of stay: June 2024
Room Tip: Uber everywhere or walk
Trip type: Travelled with family
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Nuno Moura, Dueño at Casual Belle Epoque Lisboa, responded to this review
Responded 12 June 2024
Dear Tehreem,

Thanks ever so much for taking the time to write a review! It's very much appreciated. It's obviously great to know that you had a mega stay at the Belle Époque. It's also true that it's very easy to explore Lisbon on foot from our location.

My warmest regards,

General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (133)
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All reviews a great place to stay rooms are comfortable walking distance central lisbon would stay here again breakfast buffet perfect location rita carpet obrigado elevator linens portugal
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Reviewed 27 May 2024

Very friendly hotel in an ideal location: two minutes from the cathedral and castle and two minutes from the main shopping area. The staff were very helpful and always on hand to provide directions and book taxis. Large and comfortable room.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Moura, Dueño at Casual Belle Epoque Lisboa, responded to this reviewResponded 30 May 2024

Dear Guests,

We would like to thank you ever so much for your review! Here's to more #Casual moments in the future.

My best regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024 via mobile

The staff were so welcoming and friendly at the hotel. The location is fantastic, very accessible to all the sites we were visiting. Breakfast was lovely.
Building itself it’s a little old and bathrooms had a bit of a damp smell so needed to have the windows open for fresh air.

Date of stay: May 2024
Trip type: Travelled with friends
Thank sonniekonnie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Moura, Dueño at Casual Belle Epoque Lisboa, responded to this reviewResponded 11 May 2024

Dear Guests,

Thanks ever so much for your feedback, it's absolutely invaluable to us! We hope you had a great stay in Lisbon and we hope to see you again very soon.

Kind regards,

General Manager

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Reviewed 31 March 2024

The hotel was almost perfect .
Lovely clean and spacious rooms, very friendly staff and perfect location.
The only thing that let it down was the atrocious breakfast we were offered every morning .
It’s a small enough dining area so it should be easy enough to refill juice jugs and put out pastries .
The pastries came out of plastic containers and were not freshly baked despite the fact that are bakeries on every corner.

There were congealed eggs to greet us every morning and some other content that I wouldn’t feed to my dog.
I never understand why a hotel would have such high standards and allow the breakfast options to drag it all down.

Room tip: Don’t book the breakfast
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank carlcasso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Moura, Dueño at Casual Belle Epoque Lisboa, responded to this reviewResponded 7 April 2024

Dear Clients,

We would like to thank you for your feedback, it's very important to us. We sincerely hope that you had a great stay at the hotel Casual Belle Époque and that next time you'll be more pleased with our breakfast, improvements to service are obviously being made. On a sidenote, we do bake pastries in house and none come from plastic containers.

My best regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2024

Location is perfect. Very near good restaurants, cafes and bars. Staff were very helpful. Whenever we would inquire on something, they would always recommend the best options.

The room is very clean and the pillows are nice. Towels were good too.

Date of stay: January 2024
Trip type: Travelled with family
Thank Michael A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Moura, Owner at Casual Belle Epoque Lisboa, responded to this reviewResponded 4 February 2024

Dear Clients,

We wish to thank you ever so much for finding the time to write a review of your experience with us! Our entire Team is always at your full disposal to guarantee that everything is perfect and that all you need to worry about is discovering Lisbon's charm.

My warmest regards,

General Manager

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Reviewed 28 January 2024 via mobile

What a fantastic hotel, lovely, friendly helpful staff. The bedrooms are immaculate and well equipped with everything you need.
Reception staff were very helpful and gave us lots of information on where to go and what to see. Definitely worth a visit.

Room tip: Good idea to buy 24hr pass for, trains, teas and lofts. Sintra definitely worth a visit. Beautiful castles to visit too.
Date of stay: January 2024
Trip type: Travelled as a couple
Thank jackygriffiths70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Moura, Owner at Casual Belle Epoque Lisboa, responded to this reviewResponded 30 January 2024

Dear Jacky,

Thanks ever so much for your review of the Casual Belle Époque hotel - a happy guest is the best reward for our Team of dedicated professionals. Indeed, we are always eager to share local Lisbon knowledge and passion for the city with you.

My best regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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