What a great place to stay! The staff was incredible helpful. When we got into the room, there were local pastries and a free bottle of water waiting for us. Our room had a small balcony to stand and look at the streets too. The hotel room and bathroom itself is designed beautifully, and I’d easily stay here again. Note it’s about 5 minutes from the main area, so slightly off center - but that gives it a special charm (although you do have to wake up a hill to get there!)
Dear Guests,
Thanks ever so much for the review, everybody on the Belle Époque Team is super thrilled that you had really enjoyed your Lisbon experience with us. It's always nice to be able to make a difference for our lovely guests.
Obviously Lisbon is synonymous with hills and elevations, but not to worry: local sytem of public lifts nearby will come to the rescue!
Best regards and see you soon,
General Manager
hotel was beautiful and clean, staff where fantastic very polite and super friendly only down side is floors where creaky, and breakfast buffet could have a vegan option too apart from that fantastic stay
Dear Guests,
Thanks ever so much for your feedback, it's great to hear from you! The entire Belle Époque Team is delighted that you had a lovely stay with us in Lisbon. We actually do have a few vegan options for breakfast on demand, maybe next time you can check it out. We'd love to positively surprise you in that area.
My best regards,
General Manager
It is one of the best hotels I have ever visited. Excellent staff and features!
I would highly reccommand to everyone who visits Lisbon. If I will travel again in Portugal, I know already where to go.
Dear Guests,
Every member of the Belle Époque Team is so thrilled with you feedback! Thanks ever so much for leaving us a comment, it's very much appreciated. We'll do our absolute best to keep up the good work.
Sincere regards and see you soon in magical Lisboa,
General Manager
In 2019 my travel agent accidentally book this hotel while it was under construction. Nuno the hotel owner, stayed with me until I was able to find another hotel. I came onto trip advisor to look at pictures of the hotel. I just wanted everyone to know Nuno is the most caring person in the world. I hope his hotel does well.
Dear Kevin,
We can't thank you enough for your kind words! All the best to you, of course, and thanks for stopping by to leave us a comment. Everyone on the Belle Époque Team would be very happy to welcome you at our hotel.
Warmest Regards,
General Manager
we did not like the hotel at all. we do not recomand it in any way.
the hotel is located in the middle of a very stip hill and coming up is hard. especially with luggage. after we got there we were told there is an elivator near by some place.
the room itself was in a bad condision . wall paper coming off and cealling seemed like some woden part of it was about to fall.
when people walk on the flor above it makes loud noises in the room.
it sure wasnt worth the price.
breakfast was ok , but nothing to write home about.
we will not be going back , thats for sure.
Dear Guest,
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
General Manager
