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Lanny G
Kennett

Great usual hotel

5.0 of 5 bubblesReviewed 4 Apr 2024
Consider it a upgraded bed and breakfast
An early 1900's house that was designed to look like a Palace. ( and it did)
Now huge rooms . Ours had balcony overlooking the river.
Very nice cooked breakfast in am. Do not get intimidated by entry. ( just a door up a staircase that you have to ring a doorbell) Staff at hotel are there to help with luggage )
After reservation, they offered a private pick up at airport for 40 euros , which is probably a good idea since a little hard to find . ( Not for the friendly driver however)
Diffidently recommend , especially if you are up for something a little different.
Date of stay: March 2024
Room Tip: Hotel in old town. Easy to walk that area. If going on a cruise , you can walk to the cruise...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Almeida, Outro at Palacete Chafariz D'el Rei - By Unlock Hotels, responded to this review
Responded 10 Apr 2024
Dear Lanny,
Thank you for sharing your experience at Palacete Chafariz D'El Rei, it is a pleasure to receive your positive feedback.
We look forward to welcome you again in the future.
Sincerely,
Xavier Almeida.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 March 2024

The hotel is magnificent in every way possible. Do not be put off by the initial appearance of the block it is on- The hotel is initially a bit difficult to find- set back a bit and up a flight of stairs, but the old world appearance and charm of the hotel is unparalleled. For a small hotel; 6 rooms/suites; the number of staff members, and their attention to service, is exceptional. In particular, staff member, Akshay, went out of his way to be exceptionally helpful.
The breakfast served in their luxurious dining area, was as good as I've ever tasted.
Though we travel a good deal, I have never taken the time to write a review before.
Palacete Chafariz D'El Rei is a must for anyone desirous of old world charm and luxury.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mitchell B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Almeida, Outro at Palacete Chafariz D'el Rei - By Unlock Hotels, responded to this reviewResponded 11 April 2024

Dear Mitchel,
Thank you very much for taking time to share your feedback about your stay in our Hotel. It was a truly pleasure to welcome you in our beautiful city! Please be informed that your opinion is really important for us and we will take it under maximum consideration.
We do hope that we may have one more opportunity to welcome you next time in Lisbon.
Sincerely,
Xavier Almeida.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2024

I booked the Palacete hoping to feel like Royalty to celebrate a special birthday - I wasn’t disappointed! 👸 We were welcomed wholeheartedly by the warm and genuine staff who can’t do enough to make you feel at home. We treated ourselves to the King Suite which has three floors topped by a balcony with a 360 degree view of Alfama, the oldest part of Lisbon. We were served an astonishingly good breakfast on our terrace on the first morning, but enjoyed the stunning dining room the next couple of mornings as we felt guilty watching the lovely staff patiently (and skilfully!) carrying everything up the winding staircases! (They assured us it was no big deal). Location, location, location - they say. Couldn’t ask for a more perfect position to explore this amazing City. Our Suite was spotless, furnished with beautiful, quirky furniture. The amazing shower was bigger than our entire bathroom at home 😂! What a treat. Don’t hesitate to come here if you have the chance.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Roving54088233528
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Almeida, Outro at Palacete Chafariz D'el Rei - By Unlock Hotels, responded to this reviewResponded 11 April 2024

Dear guest,
Thank you very much for taking the time to rate our unit and to share your opinion with all those who value it.
On behalf of myself and the entire team, we would like to thank you for your
preference for Palacete Chafariz D'El Rei.
Your words reflect the passion with which we serve and welcome our guests on
a daily basis and we feel very honored to have met your expectations.
Warmly,
Xavier Almeida.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2024 via mobile

Truly a delight on every count! We arrived from an early overnight flight and were welcomed into the beautiful living room and offered coffee while we waited a few hours for our room to be ready. The room was huge and the decor was lovely. It's a bit quirky, though, as the bathroom was carved out of the main room and enclosed in glass with curtains (it works just fine). Another quirk was two beds, which was ok for us for a few nights, but if not for you, you might want to clarify/ask if there's a room with a queen or king. The bedding was great. The breakfast was outstanding! And all the employees we encountered were charming. The location is right in the Alfama, so lots of stuff in walking distance.
Tip: consider using their car service from the airport. Our Uber driver had trouble finding the place, and once you figure it out you're confronted with a substantial set of narrow stone stairs, which is a pain if you have luggage. You have to go through the arch to the immediate right of Taylor's Port and then turn right (you, on foot, not the car).
Overall we highly recommend!

Room tip: Use their service from the airport.
Date of stay: January 2024
Trip type: Travelled as a couple
Thank JaxAmerican
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Almeida, Outro at Palacete Chafariz D'el Rei - By Unlock Hotels, responded to this reviewResponded 11 April 2024

Dear Jax,
Thank you very much for taking the time to rate our unit and to share your opinion with all those who value it.
On behalf of myself and the entire team, we would like to thank you for your
preference for Palacete Chafariz D'El Rei.
Your words reflect the passion with which we serve and welcome our guests on
a daily basis and we feel very honored to have met your expectations.
Warmly,
Xavier Almeida

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2024 via mobile

Am outstanding little jewel in the middle of Alfama! Feeling like a prince or princess 👑 super helpful an friendly stuff! The breakfast is also amazing and even on a rainy day it’s great to chill in the spacious living area. A perfect stay! Thanks guys!

Date of stay: January 2024
Trip type: Travelled as a couple
Thank 269oliverd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Almeida, Outro at Palacete Chafariz D'el Rei - By Unlock Hotels, responded to this reviewResponded 11 April 2024

Dear Guest,
Thank you for sharing your experience at Palacete Chafariz D'El Rei, it is a pleasure to receive your positive feedback. We look forward to welcome you again in the future.
Sincerely,
Xavier Almeida.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2023

The Palacete was truly a palace for our stay this November. The service was the best and very personable. The room we stayed with a juliet balcony looking out over the river was incredible. We are definitely going back to Lisbon, and staying here.

Room tip: The breakfast was incredible /large. The placement was across the street from our Cruise dock, which made it very, very easy for transfer.
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank joseph H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Almeida, Outro at Palacete Chafariz D'el Rei - By Unlock Hotels, responded to this reviewResponded 11 April 2024

Dear Mr. Josepeh,
Thank you very much for taking the time to rate our unit and to share your opinion with all those who value it.
On behalf of myself and the entire team, we would like to thank you for your
preference for Palacete Chafariz D'El Rei.
Your words reflect the passion with which we serve and welcome our guests on
a daily basis and we feel very honored to have met your expectations.
Warmly,
Xavier Almeida.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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