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Paul P
Harwich Center, Massachusetts

Great afternoon walking tour of Lisbon.

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
Our guide Sergio was very knowledgeable about the history of the city and the country. Without him, we would not have known what the significance of many of the sites we passed had we just walked on our own. He was an awesome guide. We highly recommend him and the tour.
Date of stay: May 2024
Trip type: Travelled as a couple
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Nuno Ribeiro, Serviços ao cliente/atendimento at Corpo Santo Lisbon Historical Hotel, responded to this review
Responded 4 weeks ago
Dear Paul P
We're absolutely thrilled to hear about your great experience on the afternoon walking tour of Lisbon! Thank you immensely for your kind words and enthusiastic feedback.
It brings us immense joy to know that Sergio provided you with a knowledgeable and engaging tour of the city's history and landmarks. We're delighted that his expertise enhanced your experience and that you gained insight into the significance of the sites you visited.
Sergio is indeed an awesome guide, and we're proud to have him as part of our team. Thank you for recommending him and the tour!
Your satisfaction is our top priority, and we can't wait to welcome you back for more memorable experiences in Lisbon. Thank you for choosing us!
Kind Regards
Nuno Ribeiro
Guest Service GreatCreation Collection Hotels
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,893)
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Reviewed 4 weeks ago

I brought my mum to Lisbon for her 77th birthday and despite the beauty and history of Lisbon, it was the staff at the Corpo Santo which made our trip so wonderfully special.

In fact, I think it was one of the best hotel experiences I have ever had. The staff weren’t just professionally attentive, they went above and beyond and genuinely seemed to care without us feeling ‘over serviced’. They were fun and informative, a team we could share a laugh with and very personable.

They were able to answer questions knowledgeably, secure dinner reservations, open doors, make suggestions for things to do and tips on queues to avoid!

They provide two different city walking tours free of charge
with your stay.

We loved other inclusions throughout the hotel including complimentary drinks and snacks and self serve icecream and a free mini fridge stocked with drinks in your room.

Soundproof spacious rooms and great breakfasts with lots of food options.

There is also a small spa and I had one of the best massages ever from Emilie & Lena - at the same time! Really unique and wonderful.

I have to say that everyone we encountered at the hotel was friendly and helpful but there were a few members of staff who need a special mention;

Firstly João who helped us change rooms from their serviced apartments in Pink Street at 1am when we realised it was too noisy for us. (These apartments are probably fine for a younger crowd but for a 50 & 77 year old we need our sleep!) He couldn’t have been more helpful and gracious showing us various rooms we could move to and ensuring we had everything we needed throughout our stay.

Nuro, thank you. You also took good care of us and ensured we were happy at all times.

Badsha, thanks for walking my mum to the pharmacy and helping her get medication for her cold. She really enjoyed chatting to you and hearing about Lisbon.

Sérgio, the morning walking tour was great and thank you for the brilliant recommendation to go to QUAKE! We loved the interactive nature of the museum.

And finally, Gonçalo. You are a superstar. Thank you so much for talking such special care of us and enhancing our trip enormously. My mum wanted to bring you home.. and leave me in Lisbon! 😂

The Corpo Santo is not the cheapest place to stay in Lisbon. But if you want to feel incredibly looked after and special this is the place to stay where the staff seem to genuinely like their guests, one another and take pride in their work.

Thank you all xx

Date of stay: May 2024
Trip type: Travelled with family
Thank Tour493544
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Ribeiro, Serviços ao cliente/atendimento at Corpo Santo Lisbon Historical Hotel, responded to this reviewResponded 4 weeks ago

Dear Tour493544
We're absolutely thrilled to read about your wonderful experience at Corpo Santo! Thank you immensely for your heartfelt and enthusiastic review.
It brings us immense joy to know that our staff made your trip to Lisbon for your mum's 77th birthday so wonderfully special. Your words truly warm our hearts, and we're honored to have provided you with one of the best hotel experiences you've ever had.
We take great pride in providing personalized and attentive service, and we're delighted that our staff went above and beyond to ensure your comfort and enjoyment without making you feel 'over serviced'. It's wonderful to hear that you found them fun, informative, and personable.
We're thrilled that you enjoyed the complimentary offerings throughout the hotel, from drinks and snacks to self-serve ice cream and a stocked mini fridge in your room. And we're glad that you found our rooms soundproof and spacious, and that you enjoyed the variety of food options at breakfast.
Thank you for highlighting the exceptional service provided by João, Nuro, Badsha, Sérgio, and Gonçalo. They're truly valued members of our team, and we'll be sure to pass along your special thanks to them.
Your recommendation means the world to us, and we can't wait to welcome you back for another unique and wonderful experience at Corpo Santo. Your satisfaction is our top priority, and we're committed to making every moment of your stay special. Thank you for choosing us and for sharing your experience with us!
Kind Regards
Nuno Ribeiro
Guest Service GreatCreation Collection Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The staff was attentive and thoughtful and very communicative. The space was welcoming and warm. The hotel offered a 20 minute free massage and we extended it for extra time. Everyone at this hotel was amazing. We highly recommend this service.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank 704susyb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Ribeiro, Serviços ao cliente/atendimento at Corpo Santo Lisbon Historical Hotel, responded to this reviewResponded 4 weeks ago

Dear 704susyb
We're absolutely thrilled to hear about your positive experience with our thoughtful and caring staff! Thank you immensely for your kind words and enthusiastic review.
It brings us immense joy to know that you found our staff attentive, thoughtful, and communicative, and that you felt welcomed and warm during your stay. We're delighted that you took advantage of our complimentary 20-minute massage and chose to extend it for extra time.
Our team takes great pride in providing exceptional service, and we're thrilled that everyone at the hotel made your experience amazing.
Thank you for recommending our service! Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful stay at our hotel!
Kind Regards
Nuno Ribeiro
Guest Service GreatCreation Collection Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very friendly nice and nice perks. Room is European in size, but well appointed. TV had enough channels, room enough lite, wish darkening curtains darkened a bit more. Bathroom was nice, shower prices good, one sink. A/c worked. Housekeeping a tad off, but generally good. Decent location and a few perks. Was a nice hotel and would recommend. Careful when using Uber, Uber (at this time and date) has a bad address for this hotel in its system.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank abmilw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Ribeiro, Serviços ao cliente/atendimento at Corpo Santo Lisbon Historical Hotel, responded to this reviewResponded 3 weeks ago

Dear abmilw
Thank you for your kind words and for sharing your experience with us. We're glad to hear that you enjoyed our friendly service, well-appointed rooms, and convenient location. It's wonderful to know that the amenities met your needs and that you would recommend our hotel.
We apologize for the minor inconveniences you encountered, such as the housekeeping and the darkening curtains. We appreciate your feedback and will address these areas to improve our guests' experience. Additionally, we are aware of the issue with Uber's address and are working to resolve it.
We hope to have the opportunity to welcome you back soon and provide you with an even better stay.
Kind Regards
Nuno Ribeiro
Guest Service GreatCreation Collection Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Well deserved #1 ranking. The entire staff are there the help 24/7. Great location. Many perks included 2 walking tours a day, snacks, drinks waters etc. 5+stars
Historic hotel in greasy to walk location. Daily breakfast t superb highly recommend

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Allen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Ribeiro, Serviços ao cliente/atendimento at Corpo Santo Lisbon Historical Hotel, responded to this reviewResponded 4 weeks ago

Dear U1220EPallenl
Thank you so much for your glowing review! We’re thrilled to hear that you had a wonderful experience and found our #1 ranking well deserved. Our team is dedicated to providing top-notch service 24/7, and it's fantastic to know you appreciated the perks like the walking tours, snacks, and drinks. We're delighted that our historic hotel's prime location and superb daily breakfast added to your enjoyable stay. Your 5+ star recommendation means the world to us! We look forward to welcoming you back soon
Kind Regards
Nuno Ribeiro
Guest Service GreatCreation Collection Hotels

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Reviewed 4 weeks ago

The staff were all so friendly and everything was inclusive, including all drinks in the fridge. But the best highlight was its location, from where it was very convenient to get to all of the key landmarks. The free walking tour is a must as its led by the local guest service staff who know the deep history and culture of Lisbon and Portugal.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank YP K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nuno Ribeiro, Serviços ao cliente/atendimento at Corpo Santo Lisbon Historical Hotel, responded to this reviewResponded 4 weeks ago

Dear ypk2024
Thank you so much for your wonderful review! We're thrilled to hear that you had an exceptional experience at our hotel. Our staff takes great pride in providing friendly and inclusive service, and it's fantastic to know that you enjoyed the complimentary drinks and the convenience of our location. We're also delighted that you found the free walking tour informative and engaging. Your kind words mean the world to us, and we can't wait to welcome you back on your next visit to Lisbon
Kind Regards
Nuno Ribeiro
Guest Service GreatCreation Collection Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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