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Liam Stopforth
Liverpool, England, United Kingdom

Amazing hotel! The best staff!

5.0 of 5 bubblesReviewed 12 Jan 2025
Where to start …. I arrived a little later than expected due to the awful weather in the UK, check in was super easy, I was allocated a room on the 3rd floor but asked for a higher room as I like a breeze. They happily changed my room. The room its self was amazing, modern and fresh with 2 windows!! (Bonus) room cleaned daily with 2 bottles of water and juice replaced in the fridge this was a lovely touch! Asked for an iron and ironing board, that was brought up within a few minutes. Location is spot on can’t be faulted at all. The hotel its self feels modern and fresh in all areas I have been in. The bar is lovely plenty to drink!! The best part of this hotel is the staff, all lovely and helpful. Don’t want to check out tomorrow but all good things come to an end! I will happily come back and stay here 10/10 from me!
Date of stay: January 2025
Room Tip: Book and enjoy!
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Ana Rita Moura, Owner at Pestana CR7 Lisboa, responded to this review
Responded 5 weeks ago
Dear Mr. LiamS981,

On behalf of the entire team at Pestana CR7 Lisbon, we would like to thank you for your kind feedback.

It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.

We look forward to hosting you again soon at our hotel!

Warm regards,
Ana Rita Moura
Front-Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,097)
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All reviews cristiano ronaldo football theme great location praca do comercio walking distance the main square rooms are modern excellent hotel long weekend booked this hotel the heart of the city cr7 portugal uber portuguese castle metro
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2 - 7 of 1,097 reviews
Reviewed 3 December 2024

We had a wonderful stay at the hotel, primarily due to AnaRita the front desk manager. She was kind and welcoming, guiding us and providing viable information as we needed. We loved the location as well, allowing us to walk and explore the downtown (Baixa) area.

Room tip: Great location
Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Curiosity257631
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Rita Moura, Owner at Pestana CR7 Lisboa, responded to this reviewResponded 4 December 2024

Dear Curiosity257631,

On behalf of our entire team at Pestana CR7 Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.

Thank you so, so much for you recognition.

It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Lisbon.

Best regards,
Ana Rita Moura
Front-Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2024

Great place to watch games, my friends and I love it!! We were super well received and attended by great professionals, Iris was attentive and delicate with us.
We went with friends but I'll go back with my family
Thank you all for everything!!

Date of stay: November 2024
Trip type: Travelled with friends
Thank Anna N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Rita Moura, Owner at Pestana CR7 Lisboa, responded to this reviewResponded 4 December 2024

Dear G2999BMannan,

On behalf of our entire team at Pestana CR7 Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.

It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Lisbon.

Best regards,
Ana Rita Moura
Front-Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2024

I loved the service provided by Iris at the bar of the CR7 pestana hotel, she was super sweet and helpful, thank you very much for the tips, I will be back soon and I hope to be attended by her. Super well located hotel I highly recommend it, thank you.

Date of stay: November 2024
Trip type: Travelled with family
Thank Curiosity37167841090
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Rita Moura, Owner at Pestana CR7 Lisboa, responded to this reviewResponded 4 December 2024

Dear Curiosity37167841090,

On behalf of our entire team at Pestana CR7 Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.

It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Lisbon.

Best regards,
Ana Rita Moura
Front-Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2024

After a few days in Lisbon I had the opportunity to be served by a fantastic team of young people, but highlighting the iris for their generosity and affection. We had dinner there and we were well received and attended. Iris was careful to guide us to one of the best Portuguese plates, the great gout. We fell in love. We intend to come back, thank you Iris and CR7.

Date of stay: November 2024
Trip type: Travelled with friends
Thank Thomas S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Rita Moura, Owner at Pestana CR7 Lisboa, responded to this reviewResponded 1 December 2024

Dear Thomas,
Thank you very much for your positive feedback. Your opinion is essential so that we can continue to improve our service and anticipate the needs of our Guests. We are pleased to know that we met your expectations. See you soon. Best regards, Ana Rita Moura Front-Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2024

I went to the cr7 hotel in Lisbon with my family and we loved everything! Drinks, food and also all the very friendly and professional employees. A special thanks to Iris for making my son's birthday better with a mini birthday cake. He loved it and became even more of a fan of cr7.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank Luky S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana Rita Moura, Owner at Pestana CR7 Lisboa, responded to this reviewResponded 1 December 2024

Dear Luk,
Thank you very much for your positive feedback. Your opinion is essential so that we can continue to improve our service and anticipate the needs of our Guests. We are pleased to know that we met your expectations. See you soon. Best regards, Ana Rita Moura Front-Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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