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Reviewed 19 February 2018

Just got back from a great week in a Vidamar villa. The villa was amazing really big with daily maid service and a good washing machine and dish washer. There are near by supermarkets Apolonia is excellent and a short distance if you cut through a hotel car park. The hotel was being made ready for the summer so we didn’t use their facilities much. There is a nice Italian and Chinese restaurant near by. We walked along the beach to Amarcia de Pera (about an hour) and took the hotel shuttle to Alberferia. The only downside was the pool it was lovely to sit round but being Feb it was freezing. Great quiet restful week. Yellow fish transfers were brilliant.

Stayed: February 2018, travelled with family
3  Thank JAFR48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

In the first 24 hours here I’m very disappointed. We booked this family vacation 5 months ago and have been so excited. Yet a week before arriving we were told there was a renovation meaning half the restaurants are closed, as well as the gym, spa and heated pool. We were told rooms had all been renovated already. Yet Upon arrival our villa has not been renovated recently. It has several instances of water damage and ants inside. And The cleaning crew put our children’s swimsuits in the bidet today! When we asked about the complimentary gym due to their construction we were told we had to pay extra. I paid a lot of money for this week holiday and am really disappointed that when half the amenities are closed and our place hasn’t been clean, the manager couldn’t even comp the gym fee. I thought it was supposed to be 5 star service?

Stayed: January 2018, travelled with family
5  Thank travelingmom_h3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardosoJ, Diretor-Geral at Vidamar Algarve Villas, responded to this reviewResponded 11 January 2018

Dear guest,

Thank you for taking your time posting your review about your recent stay with us in Vidamar Resorts Algarve.

We are very disappointed that you did not enjoy your stay with us and we are concerned to read that the hotel and its services didn’t meet your expectations.

Please accept our sincere apologies for the inconvenience caused by the renovation works, we are currently upgrading our spa and gym in order to meet the highest standards of quality and well-being. We can understand your level of disappointment and we would like to assure you that this is not the normal standard of the Vidamar Resorts Algarve.

Kindest Regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

Stopped in a 3 bed villa and what a great size, not perfect but very good.
Hotel was lovely with very good service, staff very friendly and helpful.
Food was fantastic and a good choice.
Would recommend the villas and hotel to anyone.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank andrewL7552AX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017

We stayed in a Four Bedroom Villa and it didn't dissapoint - the villa was huge and had our own private pool, Smart TV on every room, rooms where very spacious with en-suite bacthrooms, balcony overlooking the Golf course - simply amazing if you want a relaxing holiday. The customer service was great, the staff were all very friendly and they do look after you at your every request. Our huge thanks to Luis, Liliana, Filipa and the rest of the concierge team on the front desk and Luisa from the Nespresso Bar for looking after us. My nephews Nathan and Zach would like to say "Obrigado" and see you again soon.

Room Tip: Villas are better, eating out is much better as you can try authentic Portuguese cuisine - food are amazing.
  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Melanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardosoJ, Diretor-Geral at Vidamar Algarve Villas, responded to this reviewResponded 3 November 2017

Dear Mrs. Melanie,

We would like to thank you for your preference regarding Vidamar Resorts Algarve and for leaving your opinion with us on Trip Advisor.
We are glad to learn that you have enjoyed our service and the Villa itself! Your beautiful comment has been shared directly with our team.
We hope you had a safe journey back home, and would like to see you again soon in our Resort.

Kindest regards,

The Management.

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Reviewed 29 October 2017 via mobile

We had originally booked the Vidamar Sao rafael villas for my friends 30th birthday when 3days before travelling they rang us and told us it wasn’t possible for us to stay there and we had no choice but to move here, the only negative I can point out about our whole stay is that when we asked whether it was further from albufeira they lied and told us it was not further, it turned out it was. However Because of the standard of accommodation/service we received when staying there I can’t even knock the review down. The villas are absolutely huge, the beds are the comfiest I have ever slept in. Our master bedroom had a walk in wardrobe which led out onto the upstairs balcony. The villas are so spacious and light (there is glass everywhere). We had a corner villa so even more space than a normal one. The showers are so powerful. We used the hotel facilities on a few occasions, which we found to be very reasonably priced for a 5* resort. The taxi company the hotel uses is considerably more expensive than if you get a taxi from the street. There is not really a great deal to do around about, there was one restaurant outside of the complex within walking distance, everything else required a taxi. I would definitely return here, for the price we paid it was absolutely out of this world!!!

Stayed: October 2017, travelled with friends
1  Thank lauren2492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardosoJ, General Manager at Vidamar Algarve Villas, responded to this reviewResponded 30 October 2017

Dear Mrs. Lauren,

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.
Thank you for staying at the Vidamar Resorts Algarve and we hope you choose to stay with us again whenever your travel needs bring you back to Algarve.

Sincerely,

The Management.

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