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All reviews old town pool area minute walk tuna club tres palmeiras air con one bedroom apartment tourist train good size self catering higher floor first floor great holiday sea view cleaned every day coffee maker floor room
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Reviewed 5 March 2018 via mobile

We stayed in early March to play golf and really liked the hotel. The apartments are well set out with everything we needed. Parking is easy and it’s a shortish walk to the old and new towns of Albufeira. Staff are friendly and we had a hassle-free stay.

Date of stay: March 2018
Trip type: Travelled with family
4  Thank andocleavage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Clube Oceano, responded to this reviewResponded 15 March 2018

Dear Mr. Andrew,

Thank you so much for your kind words following your recent stay at Luna Clube Oceano.

We are happy to know that overall you enjoyed your stay with us.

Looking forward to welcoming you again.

Nélia Gago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018

This hotel is in an ideal location, minutes up the street from fantastic Forte de Sao Joao beach (which is really part of Fisherman's beach which is in front of old town Albufeira), and minutes down the street from the main road which leads left into the old town, a 10 minute walk, or right to the 'strip' or to Oura Beach, or further to the busy Santa Eulalia area. There are bus stops for the local 'Giro' buses just up the street and also for the cute tourist train (5 euros for the whole day, bring your own earbuds) if you don't want to walk. There are many shops and reasonable bars and restaurants nearby. Right beside the hotel is a Ticket Shop travel agency, the most reasonable place for booking excursions. The hotel provides a free shuttle to and from Old Town and to Albufeira Shopping, a mall with a Continente grocery store and many other stores as well as a food court downstairs. The one bedroom apartment on the top floor has a great view of the ocean. It is kept immaculately clean by daily maid service. There are 2 twin beds, very firm, and big fluffy pillows. We asked for extra hangers for the large closet. The kitchen is well-equipped with a small fridge, a stove-top, a toaster, kettle, microwave, coffee-maker, and pots, dishes, cutlery, and tea towels. You need to buy your own dish liquid, salt, etc., and we bought a pair of 1euro scissors. We also bought our own scrubby for cleaning the frying pan, and our own tissues. There is a hanging rack for drying your laundry on the balcony. There is an iron and ironing board. In the nice size bathroom there are small toiletries, but I prefer my own soap, shampoo, conditioner, and body lotion. There is a living/dining area with a small flat screen TV that gets 2 English channels in the evening. There's a large outdoor pool surrounded by loungers and a hot-tub area with more loungers. The bar and restaurant area extends outdoors. There is a small free library in the lobby where you can leave your finished books and borrow ones others have left there. There is free wi-fi everywhere, but you have to pay 15 euros a week to rent the safe deposit box, unfortunately. At the front desk there is a bottomless bowl of candy. The receptionists are friendly and helpful. We will probably stay here again next February.

Date of stay: February 2018
9  Thank heatalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Clube Oceano, responded to this reviewResponded 15 March 2018

Dear Guest,

It has been such a pleasure reading the fabulous feedback regarding Luna Clube Oceano. We are thrilled to have left such a great impression on you.

We are delighted that you are considering returning to Luna Clube Oceano again next February.

Warmest Regards,

Nélia Gago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

This is in an excellent location - easy access to old town, shopping and many very good restaurants. The units are large - we had a one bedroom...and are kept clean. Apartment hotels are a great way to go. It would have been nice if we could have pre-purchased some groceries...there is no salt, pepper, sugar, a coffee maker, but you need to purchase or bring filters. We arrived late at night and all the shops were closed, so had nothing in the unit. The staff are very friendly and helpful.
Some of the rooms are a bit dated and there is the weird placement of the microwave- under a cupboard....you need to kneel down to reach it. And the extremely small cups! We asked about moving to a higher floor - which has a sea view, but were told no. ( There is no difference in price in the rooms)

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank MAMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Clube Oceano, responded to this reviewResponded 15 March 2018

Dear Guest,

Thank you for your preference for Luna Clube Oceano and for your review.
We are pleased to realize that you have enjoyed our large and calm apartments. The location is certainly a highlight for Luna Clube Oceano.

Your praise has been well received by the staff.

We are looking forward to welcoming you again.

Nélia Gago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2017 via mobile

My now wife and l stayed at this hotel for 10 nights in September with another 40 of our family and friends. We had being planning our wedding and decided on the Luna Clubbe Oceano as a base for all our family and friends so after securing many bookings for all our guests we felt happy with our choice of hotel. We then proceeded to plan our wedding with the help of our planner who were based in Portugal and decided on the Vidamar resort for our ceremony. After choosing our venue we then decided to host a bbq the following evening back at the Luna Clubbe as a thank you to all our guests who had made our special day complete. We contacted the Luna Clubbe to enquire about the posibility of such an event and were informed by an extremely helpful receptionist that it would be possible to reserve an area on the terrace next to the bar, we were informed to send an e-mail with details of numbers and budget. After several e-mails numbering 18 and 7 international calls the manager Mr. Patrice failed to respond to any of our enquiries. Eventually we were able to make contact with the helpful receptionist Monica who informed us that she would speak to Mr. Patrice directly and get back in contact as she was aware we had made several calls and e-mails after 2 days Monica called to say Mr. Patrice would be in contact which never happened. After a period of constant contacting for nearly 4 months we called again and spoke to Fernando who said he was aware of our contact and would have more information regarding our enquiry. 5 days later we called again and were informed that Mr. Patrice declined our request without explanation needless to say my now wife got extremely upset and we decided to wait until we arrived to seek explanation. We arrived in September with our family and friends arriving shortly afterwards totalling over 40. We asked to meet Mr. Patrice at his convienance but for our 10 day stay he avoided us at every occasion, we assumed he might of thought we were a group of 20 somethings and might get abit rowdy after a few drinks but as we are in our late 40's and some family members in their late 70's and early 80's l think not. As a hotel that provides dining facilities which we and our guests used throughout our stay we felt it rude and totally unprofessional by Mr. Patrice and general manager to treat his guests in such a manner, he should take a leaf out of his staffs book Monica, Ruben and Tiago as an example of good customer service. Its such a pity that Mr. Patrice lets his staff and venue down.

Date of stay: September 2017
Trip type: Travelled with family
3  Thank simonbD8099OC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Clube Oceano, responded to this reviewResponded 15 March 2018

Dear Mr. Simon,

Thank you for taking the time to write your review following your stay at Luna Clube Oceano.
We are pleased to know that you found the receptionists extremely helpful.
We would like to take this opportunity to congratulate you for your wedding.

Please accept our humbled apologies for the inconvenience caused concerning your request in order to organize your bbq. After consideration we concluded that the Hotel did not have the proper conditions to organize such an important event.
Again our sincere apologies for the lack of information.

Yours sincerely,

Nélia Gago

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Reviewed 6 December 2017

We stayed here for a few weeks in November. Location is great, short walk to the beach and easy walk along the beach to Old Town. Short walk to Continente grocery store for groceries or shops next door have a few grocery items too. Front desk staff always friendly & helpful. Room was clean & comfortable, only complaints were the small coffee cups, dull knives in kitchen, odd placement of microwave on shelf under stove & WIFI didn't work in bedroom area but great in rest of the unit. Rooms were quiet with nice view of the ocean. Light on the A/C unit is quite bright at night when you are trying to sleep, so we just left patio door open a bit instead.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Canadian_Explorer5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Clube Oceano, responded to this reviewResponded 19 December 2017

Dear Guest,
Thank you for leaving such a wonderfully descriptive review of your recent experience at Luna Clube Oceano.
I will certainly share your comments with our dedicated team.
We would like to wish you Merry Christmas and a Happy New Year.

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