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Reviewed 2 October 2012

We'd read the reviews and thought surely it can't be that bad... Well it can and was!
We thought well at least if its clean, but it wasn't rooms stank of smoke and had sticky stains on the floor. The shower leaked and was just a tap from the ceiling, bizarre!
Ok so it wasn't clean but we were hoping maybe the service would make up for it. Tina the manager was awful!!! So rude and actually shouted at us on many occasions.
The food was simply indelible fish fingers in the first night and raw meat (couldn't even work out what meat on the second night). Not sure what they put in the apple pie but all of us had to spit it out, so disgusting.
The location was central but ostende itself wasn't great. Avoid going out at night unless you want to have your purse stolen and get beaten up!!!

  • Stayed: August 2012
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Thank Kay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

We have recently returned from an organised coach trip and stayed for 2 nights at this hotel. Having read comments on here before we went,we went with an open mind. we asked for a twin room and got a double room with two single beds pushed together, the floors were stained and sticky, bath towels were shredded, their were no tea or coffee facilities in the room and you could only have it at breakfast. the shower only gave water like you are running a tap so very difficult to have a shower and it also over flowed. the good points are there are some nice places to eat nearby and the beach is only a 2 minute walk.

  • Stayed: July 2012, travelled with friends
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2  Thank Meghan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

I had taken the liberty of emailing the hotel prior to stopping over at the hotel. As a two star we were ready for anything especially after reading other comments on this site. Must say on arrival the group of 36 people were dealt with in a speedy fashion in room allotment and keys. Then to the evening meal, not the hotels fault that the group attending were three hours late, so taking that into consideration, the soup was not recognisable and the fish and chips were, erm, the chips were hot, so much so the chips were spending all the time on the plate heating the cold fish, though lovely fillet, cold. So to bed, a room definatly for sleeping in only, window filthy dirty on the outside, however new paving is being laid outside. Dont bother with the shower room, definatly in need of TLC, shower tree past it, shower past it, and shaving mirror missing. Second nights meal better, hotter this time, Tomato soup, very thin, unrecognisible meat, tasty and identified later as port, tasty but not sure what of. Beer good, tokens used from the hotel, only paid extra for two rounds over three days. Smoking is a problem in the attached area, joined by thin partition.

Room Tip: Only accept room 24 if they have decorated and updated from June 2012
  • Stayed: June 2012, travelled with family
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Thank wiona57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

We have recently returned from an organised coach trip and stayed for 2 nights at this hotel. Having read comments on here before we went,we went with an open mind, but went armed with disinfectant, cloths etc...on arrival, our worse nightmares were realised. The hotel was dark and smelt of cigarette smoke. Especially as the bar tender stood under the NO SMOKING sign with a cigarette hanging out of his mouth and smoke bellowing over the area, including the slices of lemon and oranges-made sure that didnt have a slice in my drink.....the staff were unpleasant and one of the staff was very scruffy/dirty looking with greasy hair and he stank of stale smoke.The bar was loud and cramped and the food served was stone cold. We dared to mention this and was greeted with hostility from the staff serving in the cramped restaurant area.The room stank of drains and the shower was dirty. Even though we knew it was only 2*, it costs nothing to be pleasant.The vegetarian option provided was croquette potatoes and peas!!!!! A family member rang to speak to us in an emergency but the hotel refused to put them through.All in all-not a pleasant experience and we will be contacting the coach company using this hotel, as we feel they need to know that it is an unacceptable option.

Room Tip: Choose A Different Hotel!
  • Stayed: June 2012, travelled with family
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2  Thank gillyflower1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2012

We stayed as a group of 7 for 3 nights for the kite festival. The accommodation was arranged by the organisers.

It was disappointing to find that of the 3 double bedrooms we'd asked for, we had one double and 2 twins. The beds had been made up separately and then pushed together, not ideal for married couples. The bedding was clean and good quality. The bathroom is basic, with one non moving container of wash for all purposes outside the shower area, so wet floors if you haven't brought your own stuff.The towels were very threadbare. The room itself was tired, could have done with a new coat of paint and a bit of maintenance. The breakfast was adequate, continental buffet in a small area beyond the back of the restaurant, but the coffee machine is pushed to it's limits when the hotel is full, there is always a queue which gets in the way of everything else. The homemade rye bread was delicious though. The location is good, very close to the beach and a 5 minute walk to the festival (or 10 minutes if you're carrying a lot of kite bags!). Plenty of restaurants close by as well.
From my point of view though, the bar is the biggest drawback to this hotel. It stinks of cigarettes, all the time and it is the only point of entry to the hotel. The rooms also carry the smell, whether it all permeates from the bar or whether it comes from having smoking bedrooms I can't tell, but as a consequence, I will endure it, but never choose it.

  • Stayed: May 2012, travelled with friends
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1  Thank VergeWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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