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Traveller rating
3,509
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69
58
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Reviewed 15 February 2017

I stayed in this hotel one night with my girlfriend we both were really happy for choosing this one it is very classy. The hotel is inside the city so you don't have to walk much to get there. The Quality room has a unique class, the bed was large and very comfortable.

Date of stay: February 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank 916nfnc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baptist B, Guest Relations Manager at Grand Hotel Casselbergh Bruges, responded to this reviewResponded 17 February 2017

Dear Madam, Sir

thanks a lot for this amazing feedback about your stay with us ;-). We hope to welcome you again soon.

Kindest regards.

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Reviewed 14 February 2017 via mobile

Excellent location 2 minutes to Brug square and less than 5 minutes to the main square.

The hotel bar is beautiful with 3 grand rooms.

All the Staff were super friendly especially breakfast staff.

Breakfast was good quality and there was pretty much everything to choose from (pastries, cereal, fruit, yoghurt, as well as hot eggs, bacon sausages). Served until 10am.

The spa/wellness center was my favourite. After a day of touring and walking around Bruge in the cold the sauna and steam were just what we needed. It would have been nice to use it before breakfast as well but it's only open from 10am-10pm.

Bedroom was spacious with comfortable bed. Bathroom was clean with bathtub and shower.

Overall excellent hotel highly recommended. The Pictures don't do it justice!

Date of stay: February 2017
Trip type: Travelled with friends
1  Thank 786satveerk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baptist B, Guest Relations Manager at Grand Hotel Casselbergh Bruges, responded to this reviewResponded 17 February 2017

Dear Madam, Sir

thanks a lot for your stay at the Grand Hotel Casselbergh and for your feedback on TripAdvisor. Breakfast is served till 10h30 ;-).

Thank you for recommending us.

Kindest regards.

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Reviewed 14 February 2017 via mobile

Everything about this hotel was about comfort and warmth, making it so welcoming and homelike.
The staff were pleasant, friendly and efficient.
Our room was in the old part of the hotel and so comfortable, being much more than just somewhere to sleep.
It was a perfect place to celebrate my special birthday and in a central but quiet location, with great options for eating within a couple of minutes.
Would go there again in a heartbeat.

Date of stay: February 2017
Trip type: Travelled as a couple
Thank Patricia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baptist B, Guest Relations Manager at Grand Hotel Casselbergh Bruges, responded to this reviewResponded 14 February 2017

Dear Madam

Happy birthday!! Thanks a lot for your great review! we can't wait to welcome you again for your next birthday ;-).

Kindest regards.

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Reviewed 14 February 2017

Very charming and warm hotel to stay at, located centrally close to the market square with a beautiful atmosphere, clean rooms and kind staff. We will definitely return to this lovely place in Bruges.

Date of stay: February 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank 27marthe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baptist B, Guest Relations Manager at Grand Hotel Casselbergh Bruges, responded to this reviewResponded 14 February 2017

Dear Madam, Sir

thanks a lot for your stay at the Grand Hotel Casselbergh in Bruges. Many thanks for sharing your experience on TripAdvisor.

See you soon ;-).

Kindest regards.

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Reviewed 13 February 2017

I only stayed here for one evening, but everything was great. The rooms are very nice and spacious (I stayed in the new part of the hotel). The hotel staff was very attentive and helpful. I didn't try the breakfast, which was a bit pricey in my opinion, but there are tons of options in the area, so it's probably best that it's optional. It's an excellent place to stay in Bruges.

Date of stay: February 2017
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank jorge19v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baptist B, Guest Relations Manager at Grand Hotel Casselbergh Bruges, responded to this reviewResponded 14 February 2017

Dear Sir

thanks a lot for this lovely review about your stay in Grand Hotel Casselbergh. We hope to see you again for some more days at the Grand ;-).

Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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