We stay with our family (2 adults, 2 teenager) for four nights in cold January: Heating works perfectly!
Communication and booking was fast and very friendly, Christel took care very nicely. The appartment is quiet during the night! Very close to the old city center it is a percect island for having a break during daytime, between two different actions like shopping or preparing for dinner in one of the great (but unfortunately not too cheap) restaurants.
Parking probably just could be a problem if yu are move the car every day - we just use it for get to Gent and driving home: During the 4-5 days it was very easy to organize, paying for one whole day just 3 Euro.
Cooking in the Kitchen runs very well, it is good equiped.
If we get back to Gent one day (hoepfully) we would always stay AtGhent!
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We had the 2 bedroom appartment on the 1st floor. Arranging the rental was easy with Christel replying promptly to queries / emails etc.
My wife and I stayed with our 21 month old son - once we had moved a few ornaments out of reach the flat was child friendly.
Rooms were clean throughout - though do remember to take your own towels.
We cooked 2 evening meals at the flat with no problems and used the inbuilt dishwasher.
There was a long breakfast bar for eating at rather than a table - but as a high chair was provided we were able to sit ourselves along this easily.
The best feature was the location 10 mins walk to the centre of Ghent and within easy walking distance of all the attractions. Would definitely recommend.